ZipRecruiter

Log In

ApTask
ApTask

64 Aptask Client Services Manager Jobs Hiring Near You

Senior Helpers

Client Services Manager

Auburn, WA · On-site

Our Client Service Manager will manage and develop all client services for Senior Helpers of Seattle within the franchise territory including converting leads, retention of clients, and managing the ...

GardaWorld

Client Services Manager

Roseville, MN · On-site

$60K - $70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

Robert Half

Client Services Manager

Walnut Creek, CA · On-site

$110K - $125K/yr

Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process oversight, and ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Boston, MA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

East West Bank

Client Services Manager

Pasadena, CA · On-site

$71K - $85K/yr

Overview We are seeking for a Client Services Manager to join our APIC team. This position will require to provide excellent client service and to promote this idea throughout the team. This position ...

The New Jewish Home

Client Services Manager

Bronx, NY · On-site

Client Service Manager must assure compliance with the New York State Department of Health regulations, The Joint Commission standards, and HAPI's policies and procedures. Coordinates Home Health ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

We are looking for a skilled and proactive Client Services Manager to serve as the key point of contact for assigned client accounts. This role is responsible for ensuring exceptional service ...

previous pagenext page

Showing results 21-40

All JobsAptask JobsAptask Client Services Manager Jobs

ApTask Jobs Information

What other companies are hiring for Client Services Manager jobs?

What are the most popular jobs at Aptask?

What are the most popular categories at Aptask?

Infographic showing various Client Services Manager job openings at Aptask in the United States as of September 2026, with employment types broken down into 43% Full Time, and 57% Contract. Highlights an 95% Physical, and 5% Remote job distribution.

Client Services Manager

Auburn, WA • On-site

Senior Helpers
See more jobs at Senior Helpersexternal

Full-time

PTO

Re-posted 20 hours ago

Key responsibilities

  • Create and implement an onboarding process for new clients requesting services.

  • Respond to service inquiry calls, conduct follow-up communications, and be the main contact during the first 30-90 days of service for new clients and their families.

  • Complete assessments, manage client visits, monitor service quality, and adapt care plans to ensure client satisfaction and retention.

Job description

Improve our clients' lives one conversation at a time. If you are an individual who enjoys helping others decided on the best way to care for their family members by actively listening to their concerns, reviewing care plans, and visiting client's homes to ensure quality of care, our Client Service Manager position would be the career for you!
Our Client Service Manager will manage and develop all client services for Senior Helpers of Seattle within the franchise territory including converting leads, retention of clients, and managing the growth of hours from current clients.
Job Benefits:
  • Company car
  • Paid Time Off
  • Bonus structure

Job Duties:
New Clients
  • Create and implement an onboarding process for new clients requesting services.
  • Respond to all service inquiry calls and conduct follow-up communications with leads to meet client conversion targets.
  • Be the main contact for introductions, first days of service calls, and visits for new clients and their families within the clients' first 30-90 days of services.
  • Determine the service offerings needed to enhance seniors' quality of life.

Existing Clients
  • Complete assessments and re-assessments using LIFE Profile
  • Spend approximately two to three days in the field reassessing clients and managing client visits in the hospital, rehabs, facilities, etc.
  • Complete quality assurance checks on a recurring basis to assess the quality of services and client/family satisfaction.
  • Monitor online reviews from existing clients and their families to identify service improvement opportunities and implement changes to improve services provided.
  • Adapt and communicate the client care plans as needed.
  • Communicate with Scheduler and Care Team Manager to adjust caregiver client assignments as needed.
  • Update the client retention dashboard on a weekly basis and create a plan for replacing lost hours and proactive care management on a weekly basis.
  • Generate internal growth each month consistent with company goals.
  • Proactively prevent and resolve problems and issues reported.

Job Qualifications:
  • 3+ years' experience in customer service, client services and management, sales, and account management experience
  • Exceptional organizational skills, attention to detail, and the ability to prioritize in a changing environment.
  • Excellent verbal communication and follow-up skills and the ability to quickly build rapport with prospects, clients, and client families.
  • Ability to learn software programs quickly.
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook

Why Work for Senior Helpers of Seattle?
  • Great Place to Work® Certified
  • Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging.
  • Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony.

About Senior Helpers of Seattle:
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply