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74 Akamai Technologies Technical Support Engineer Jobs Hiring Near You

incident.io

Technical Support Engineer

New York, NY · On-site

You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges. * Delivering a world-class customer experience for inbound ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

3ds

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

Fortinet is a cybersecurity pioneer with over two decades of excellence, seeking a dynamic Technical Support Engineer to contribute to their rapidly growing business. The role involves providing ...

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

Atlas Copco

Technical Support Engineer

Houston, TX · On-site

Your role As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel ...

Clipboard Health

Technical Support Engineer

Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

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Akamai Jobs Information

Do workers at Akamai Technologies get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and May 2026.

Does Akamai Technologies pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Is the health insurance from Akamai Technologies affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people get paid time off at Akamai Technologies?

Most people don’t get paid time off from work.
80% of people say they don’t get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and May 2026.

How easy is it to get time off at Akamai Technologies?

Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Akamai Technologies managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

Do jobs at Akamai Technologies spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Akamai Technologies?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Akamai Technologies feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Akamai Technologies get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Akamai Technologies?

Some people feel stressed here.
40% of people say they often feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Akamai Technologies enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Akamai Technologies recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Akamai Technologies?

Most people got enough training when they started.
90% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Akamai Technologies?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Akamai Technologies’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Akamai Technologies is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

What other companies are hiring for Technical Support Engineer jobs?

What are the most popular jobs at Akamai Technologies?

What are the most popular categories at Akamai Technologies?

Infographic showing various Technical Support Engineer job openings at Akamai Technologies in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 43% Physical, and 57% Remote job distribution.

Technical Support Engineer

ALTEN Technology USA

Greensboro, NC • On-site

Full-time

Re-posted 21 days ago

Job description

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
Summary
We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ideal candidate brings a strong background in electrical systems, diagnostics, and hands-on experience working with trucks. This individual is a problem-solver who thrives in high-impact situations, can analyze data to identify root causes, and is comfortable working directly with dealers, customers, and internal teams. Leadership capability, the ability to manage complex technical issues, and a willingness to travel are essential for success in this role.
Responsibilities
  • Provide advanced technical support and problem resolution for complex issues reported from the field
  • Diagnose and troubleshoot vehicle systems using data acquisition and analysis tools
  • Conduct root cause analysis for product quality concerns and implement containment actions
  • Monitor and validate the effectiveness of corrective solutions
  • Support dealers and customers through direct engagement, including onsite visits as needed
  • Deliver technical guidance and training to customer support personnel and stakeholders
  • Manage large-scale technical cases or end-to-end processes with minimal supervision
  • Utilize ticketing systems to track, prioritize, and resolve technical issues
  • Collaborate with engineering, quality, and service teams to drive issue resolution
  • Coach, mentor, and delegate work to less experienced team members
Qualifications
  • Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent experience
  • 8+ years of relevant experience in technical support, engineering, or a related field
  • Hands-on experience working with trucks strongly preferred
  • Strong expertise in electrical systems, including wiring and harness troubleshooting
  • Experience with diagnostic tools, data acquisition, and technical data analysis
  • In-depth knowledge of powertrain, chassis, and electrical/electronic systems
  • Experience in a test engineering or product support environment
  • Familiarity with workshop service practices and repair procedures
  • Ability to manage complex technical issues independently
  • Strong communication, problem-solving, and leadership skills
  • Willingness to travel as required

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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