Airbnb
Airbnb

40 Airbnb Devops Engineer Jobs Hiring Near You

Airbnb is a global platform that connects hosts and guests, and they are seeking an Engineering ... and operational excellence. • Partner closely with cross-functional teams in Data Platform ...

Principal Software Engineer, Performance

$138K - $185K/yr

Airbnb's infrastructure is scaling fast in the AI era: more compute, more GPU spend, more ... We treat performance as a first-class engineering property - measurable, continuously improving ...

... Airbnb community. The Difference You Will Make: * Brings a deep commitment to craft and quality ... broadcast engineers to ensure stable, optimal-quality feeds for remote interviews. * Manage ...

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Airbnb Jobs Information

What is it like to work at Airbnb?

Airbnb is known for its collaborative and inclusive culture, prioritizing diversity, equity, and belonging in the workplace. The company has a flat organizational structure, with teams working in open spaces and a focus on cross-functional collaboration to drive innovation and growth, all while striving to make travel possible for everyone. Working at Airbnb may appeal to candidates who value a dynamic and fast-paced environment, with opportunities to work on complex problems and contribute to a mission that has a significant impact on people's lives.

Does Airbnb pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Airbnb worry about hours?

Most people worry about getting enough hours.
71% of people report they worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do Airbnb workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for Airbnb workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Airbnb?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do Airbnb managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at Airbnb spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at Airbnb?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Airbnb feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

Is it stressful to work at Airbnb?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Airbnb enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Airbnb recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people get enough training when they start at Airbnb?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people get support to advance at Airbnb?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people think Airbnb’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers feel well informed about how Airbnb is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.
What are the most popular categories at Airbnb?
Infographic showing various Devops Engineer job openings at Airbnb in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 44% Physical, and 56% Remote job distribution.
Staff Machine Learning Engineer, Community Support Engineering

Staff Machine Learning Engineer, Community Support Engineering

Airbnb

San Francisco, CA • On-site

$212K - $260K/yr

Full-time

Posted 12 days ago


Airbnb rating

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 21 rated holiday rentals


Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb.
The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb.
The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us.
The Difference You Will Make:
We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb.
You will build and leverage cutting edge AI technologies to transform Airbnb's customer service by delivering personalized, easy-to-use and proactive customer service experience.
Many of the initiatives you'll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.
A Typical Day:
  • Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
  • Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
  • Learn and share the latest AI/ML technologies with the team.

Your Expertise:
  • PhD/Master's degree, preferably in CS, or equivalent experience
  • 9+ years of ML engineering experience, with ownership responsibility over large-scale software systems
  • Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
  • Experience with LLM driven chatbot and Agentic AI products would be a big plus
  • Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations

Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$212,000-$260,000 USD

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