The Growth Platform team's vision is to drive long term sustainable growth for the Airbnb community ... Work collaboratively with cross-functional partners including product managers, operations and data ...

54 Airbnb Community Manager Jobs Hiring Near You
The Growth Platform team's vision is to drive long term sustainable growth for the Airbnb community ... Work collaboratively with cross-functional partners including product managers, operations and data ...
The Community You Will Join: Providing world-class customer service for our community of guests and ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
The Community You Will Join: Providing world-class customer service for our community of guests and ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
Senior Staff Machine Learning Engineer, Guest & Host
$244K - $305K/yr
We connect Airbnb's community with the right information, in the right place, at the right time. We ... your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc ...
Senior Staff Machine Learning Engineer, Guest & Host
$244K - $305K/yr
We connect Airbnb's community with the right information, in the right place, at the right time. We ... your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc ...
The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
Our Product Managers imagine the ideal experience for our community and work backwards, creating ... Airbnb now and into the future-and in the process, help create the most trusted community of ...
Our Product Managers imagine the ideal experience for our community and work backwards, creating ... Airbnb now and into the future-and in the process, help create the most trusted community of ...
The Community You Will Join: The Channel Communications team at Airbnb is responsible for driving ... The Difference You Will Make: We're looking for a Senior Influencer Manager, Airbnb Social to join ...
The Community You Will Join: The Channel Communications team at Airbnb is responsible for driving ... The Difference You Will Make: We're looking for a Senior Influencer Manager, Airbnb Social to join ...
The Community You Will Join: Airbnb's mission is to create a world where anyone can belong anywhere ... As an Engineering Manager on Payments, you will lead one or more engineering teams responsible for ...
The Community You Will Join: Airbnb's mission is to create a world where anyone can belong anywhere ... As an Engineering Manager on Payments, you will lead one or more engineering teams responsible for ...
Engineering Manager, Payments
OR · On-site +1
The Community You Will Join: Airbnb's mission is to create a world where anyone can belong anywhere ... As an Engineering Manager on Payments, you will lead one or more engineering teams responsible for ...
Engineering Manager, Payments
OR · On-site +1
The Community You Will Join: Airbnb's mission is to create a world where anyone can belong anywhere ... As an Engineering Manager on Payments, you will lead one or more engineering teams responsible for ...
Staff Machine Learning Engineer, Community Support Engineering
San Francisco, CA · On-site
$212K - $260K/yr
The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
Staff Machine Learning Engineer, Community Support Engineering
San Francisco, CA · On-site
$212K - $260K/yr
The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
Our Community Support (CS) team is at the heart of that mission-delivering seamless, 10-star ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
Our Community Support (CS) team is at the heart of that mission-delivering seamless, 10-star ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
The Community You Will Join: The Channel Communications team at Airbnb is responsible for driving ... The Difference You Will Make: We're looking for a Senior Influencer Manager, Airbnb Social to join ...
The Community You Will Join: The Channel Communications team at Airbnb is responsible for driving ... The Difference You Will Make: We're looking for a Senior Influencer Manager, Airbnb Social to join ...
Our Community Support (CS) team is at the heart of that mission-delivering seamless, 10-star ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
Our Community Support (CS) team is at the heart of that mission-delivering seamless, 10-star ... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ...
Software Engineer, Cloud Networking
$99K - $136K/yr
The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world ... manage Airbnb's production network; * Work with product and engineering teams to optimize the ...
Software Engineer, Cloud Networking
$99K - $136K/yr
The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world ... manage Airbnb's production network; * Work with product and engineering teams to optimize the ...
The Community You Will Join: Airbnb is powered by our Guests & Hosts. Our teams work on everything ... Lead and mentor a senior team of Managers and Engineers across Machine Learning, Data Engineering ...
The Community You Will Join: Airbnb is powered by our Guests & Hosts. Our teams work on everything ... Lead and mentor a senior team of Managers and Engineers across Machine Learning, Data Engineering ...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our team is responsible for building and scaling the technology that ...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our team is responsible for building and scaling the technology that ...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our Product Managers imagine the ideal experience for our community ...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our Product Managers imagine the ideal experience for our community ...
The Community You Will Join You will join the Workflow Orchestration team within Airbnb's Data ... The Difference You Will Make As an Engineering Manager on the Workflow Orchestration team, you will:
The Community You Will Join You will join the Workflow Orchestration team within Airbnb's Data ... The Difference You Will Make As an Engineering Manager on the Workflow Orchestration team, you will:
The Community You Will Join: The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine - a talented team of ML engineers, applied researchers, and technical program managers ...
The Community You Will Join: The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine - a talented team of ML engineers, applied researchers, and technical program managers ...
The Community You Will Join: The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine - a talented team of ML engineers, applied researchers, and technical program managers ...
The Community You Will Join: The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine - a talented team of ML engineers, applied researchers, and technical program managers ...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our Product Managers imagine the ideal experience for our community ...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our Product Managers imagine the ideal experience for our community ...
Airbnb Jobs Information
What is it like to work at Airbnb?
What makes Airbnb an attractive place to work?
Do workers at Airbnb get paid breaks?
57% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.
Does Airbnb pay people when they’re sick?
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people get paid time off at Airbnb?
83% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and December 2025.
How far ahead of time do people find out their work schedule?
- 88% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
Do workers at Airbnb worry about hours?
78% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do Airbnb workers get to choose the shifts they work?
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.
How easy is it for Airbnb workers to change shifts?
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
How easy is it to get time off at Airbnb?
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and November 2025.
Do Airbnb managers change schedules at the last minute?
56% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do jobs at Airbnb spill into time workers aren’t paid for?
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
How easy is it to take sick days at Airbnb?
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people at Airbnb feel treated with respect by their managers?
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people at Airbnb get to take their breaks without interruption?
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.
Is it stressful to work at Airbnb?
40% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people at Airbnb enjoy their jobs?
100% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at Airbnb recommend working with their team?
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people get enough training when they start at Airbnb?
78% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people get support to advance at Airbnb?
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people think Airbnb’s headquarters understands what’s happening where they work?
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do workers feel well informed about how Airbnb is doing?
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

$107K - $146K/yr
Full-time
Posted 13 days ago
Airbnb rating
6.1
Based on 10 frontline employees who took The Breakroom Quiz
16th of 21 rated holiday rentals
Job description
The Community You Will Join:
The Growth Platform team's vision is to drive long term sustainable growth for the Airbnb community. Our mission is to build a best-in-class agentic system, and capabilities to support the growth of all Airbnb products, current and future. We achieve this by delivering highly personalized and relevant content and product experiences to the Airbnb community, both on and off of the Airbnb platform. The north star is full autonomy - where AI identifies opportunities, creates campaigns, personalizes experiences, and optimizes outcomes with minimal human intervention. We are progressing along a deliberate maturity curve: AI assisted → agentic → autonomous, with human-in-the-loop controls at every stage to ensure brand safety, quality, and compliance.
The Growth Platform deeply integrates with the Airbnb product, understanding the customer journey and enabling differentiated customer engagement experiences to drive product growth. The platform also powers digital marketing channels including landing pages, email, push, SMS, and digital advertising, as well as the machine learning/AI and data platforms that feed into the management and optimization of these channels.
The Difference You Will Make:
- As a machine learning engineer or scientist, your expertise will be pivotal in developing AI-powered solutions to shape the future of the Airbnb agentic growth platform with cutting-edge AI techniques. You will drive and guide the rest of the engineers to brainstorm, design and develop AI products and features from inception to production.
- We're seeking a Senior Staff Engineer who thrives at the intersection of technical depth, architectural thinking, and mentorship.
- You'll collaborate with cross-functional leaders, build resilient systems that operate globally at scale, and help evolve the foundational building blocks behind AI-powered growth systems.
Some example projects you will work on:
- AI-Powered Content Generation - Developing agentic capabilities to autonomously create personalized emails, push notifications, Ad copy, and creatives. This significantly scales marketing efforts by enabling more campaigns, greater variant testing, and faster iteration cycles.
- ML/AI Orchestration for Decisioning - Utilizing AI to determine the optimal audience, message, channel, and timing for communications. This shifts marketing decision-making to model-driven intelligence, enhancing relevance and minimizing message fatigue. The direct impact is an uplift in engagement rates, conversion, and ultimately, bookings.
- Proactive Marketing Analyst Agent - Designing an AI agent that autonomously identifies new marketing opportunities and converts them into executable campaigns. It leverages world knowledge, proprietary Airbnb intelligence, and deep customer profiles. A crucial performance-based feedback loop ensures the system continuously learns from campaign outcomes to refine and improve future recommendations.
A Typical Day:
- Work with large scale structured and unstructured data; explore, experiment, build and continuously improve Machine Learning models and pipelines for Airbnb product, business and operational use cases.
- Work collaboratively with cross-functional partners including product managers, operations and data scientists, to identify opportunities for business impact; understand, refine, and prioritize requirements for machine learning, and drive engineering decisions.
- Hands-on develop, productionize, and operate ML/AI models and pipelines at scale, including both batch and real-time use cases.
- Leverage third-party and in-house Machine Learning tools & infrastructure to develop reusable, highly differentiating and high-performing Machine Learning systems, enable fast model development, low-latency serving and ease of model quality upkeep.
- Collaborate actively with engineers to apply ML / AI in their solutions to help validate ideas and guide to the right outcomes.
- Partner with ML/AI Engineers in foundations engineering to mentor and develop initiatives that make ML/AI applications a core discipline for non-ML/AI engineers.
Your Expertise:
- 12+ years of industry experience in applied ML/AI, inclusive MS or PhD in relevant fields
- Strong programming (Scala / Python / Java / C++ or equivalent) and data engineering skills
- Deep understanding of ML/AI best practices (e.g. training/serving skew minimization, A/B test, feature engineering, feature/model selection), algorithms (e.g. neural networks/deep learning, optimization) and domains (e.g. natural language processing, computer vision, personalization, search and recommendation, marketplace optimization, anomaly detection)
- Deep understanding of Machine Learning best practices (eg. training/serving skew minimization, A/B test, feature engineering, feature/model selection) and algorithms (eg. gradient boosted trees, neural networks/deep learning, optimization)
- Experience with technologies such as: Tensorflow, PyTorch, Kubernetes, Airflow (or equivalent), Kafka (or equivalent)
- Expertise with architectural patterns of a large, high-scale software applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms, models)
Preferred Qualifications:
- Agentic and Automation: Experience with AI technologies in automating processes and developing agentic solutions and frameworks.
- Agile Practice for AI Production: Experience with the entire AI product development lifecycle from incubation to production at scale, following agile practices in the Applied AI/ML domain.
- Infrastructure Acumen: Experience building robust testing frameworks for agent behavior validation and continuous improvement, and driving architectural requirements on ML infrastructures
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$244,000-$305,000 USD
About Airbnb
Sourced by ZipRecruiter
Industry
Hospitality services
Company size
5,001 - 10,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2007