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60 Airbnb Community Manager Jobs Hiring Near You

Airbnb

Product Manager, Services

San Francisco, CA · On-site

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our Product Managers imagine the ideal experience for our community ...

Airbnb

Staff Platform Manager, Quality

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our team is responsible for building and scaling the technology that ...

Airbnb

Product Manager, Incubations

San Francisco, CA · On-site

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our Product Managers imagine the ideal experience for our community ...

Airbnb

Product Manager, Services

Seattle, WA · On-site

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: Our Product Managers imagine the ideal experience for our community ...

Airbnb

Staff Software Engineer, Build (Bazel)

$204K - $255K/yr

... Community You Will Join: The Developer Infrastructure organization's mission is to enable Airbnb ... management, and merge queues. The team's goal is to keep mainline green and PR cycle times fast.

Airbnb

Software Engineer, Infrastructure

OR · Remote

$172K - $204K/yr

The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world ... manage Airbnb's production network; * Work with product and engineering teams to optimize the ...

Airbnb

Senior Staff Software Engineer, Trust

$125K - $165K/yr

The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it ... Partner with technical leaders, product managers, operations, data scientists, and Trust defense ...

Airbnb

AMER Gathering Programs Manager

New York, NY · On-site

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... The Community You Will Join: The Gathering Programs Manager is responsible for end-to-end delivery ...

Airbnb

Staff Data Scientist - Long Term Impact

$200K - $242K/yr

... Airbnb for the highest possible impact on the business and the community. We do that by building ... your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc ...

Airbnb

Senior Staff Operations Engineer, AIOps

The Community You Will Join: BizTech fosters culture and connection at Airbnb by providing reliable ... The Global Operations team at BizTech manages production services across Airbnb's corporate ...

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Airbnb Jobs Information

What is it like to work at Airbnb?

Airbnb is known for its collaborative and inclusive culture, prioritizing diversity, equity, and belonging in the workplace. The company has a flat organizational structure, with teams working in open spaces and a focus on cross-functional collaboration to drive innovation and growth, all while striving to make travel possible for everyone. Working at Airbnb may appeal to candidates who value a dynamic and fast-paced environment, with opportunities to work on complex problems and contribute to a mission that has a significant impact on people's lives.

What makes Airbnb an attractive place to work?

Airbnb is a leading online marketplace for short-term vacation rentals, known for its innovative approach to community-driven travel experiences and its commitment to making travel more accessible and inclusive. The company's workplace culture values collaboration, creativity, and diversity, with a focus on fostering a sense of community among employees through various programs and initiatives. Joining Airbnb offers opportunities for professional growth and development, with a wide range of roles and responsibilities across various departments, from product development to customer support.

Do workers at Airbnb get paid breaks?

Sometimes. Only some people get paid breaks.
57% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Does Airbnb pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people get paid time off at Airbnb?

Most people don’t get paid time off from work.
83% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and December 2025.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Airbnb worry about hours?

Most people worry about getting enough hours.
78% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Do Airbnb workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for Airbnb workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Airbnb?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and November 2025.

Do Airbnb managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
56% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at Airbnb spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at Airbnb?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Airbnb feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Airbnb get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

Is it stressful to work at Airbnb?

Some people feel stressed out here.
40% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Airbnb enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Airbnb recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people get enough training when they start at Airbnb?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people get support to advance at Airbnb?

Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people think Airbnb’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers feel well informed about how Airbnb is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
What other companies are hiring for Community Manager jobs?
What are the most popular jobs at Airbnb?
What are the most popular categories at Airbnb?
Infographic showing various Community Manager job openings at Airbnb in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 73% Physical, and 27% Remote job distribution.

Product Manager, Services

Airbnb

San Francisco, CA • On-site

Full-time

Posted 14 days ago

Airbnb rating

6.1

Company rating: 6.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

15th of 21 rated holiday rentals

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.
The Difference You Will Make:
Airbnb has always been about where you stay. Guest Services is about everything that makes a trip more convenient and special once you're there. A private chef cooking dinner in your home. A massage after a day of hiking. A photographer to capture the trip. Groceries waiting when you land, a ride from the airport, your bags stored between checkout and your flight, a car to explore beyond city limits. As Product Manager, Guest Services, you will help build an entirely new business line and a new reason for millions of guests to open Airbnb.
This is a rare opportunity to work on a genuine zero-to-one bet inside a company at global scale. The categories are still being defined, the playbook is still being written, and the ceiling is enormous: every trip is a chance to add a service, and every service is a chance to deepen why guests choose Airbnb. You'll partner closely with the teams building the supply side (hosts and partners), along with engineering, design, data science, and operations, to grow new categories from first bookings into thriving marketplaces.
A Typical Day:
  • Define the product vision, strategy, and roadmap for how guests discover, book, and enjoy services-from the first impression to the moment the chef arrives or the car is dropped off.
  • Ship and iterate fast. Prototype and partner with engineering and design to build, launch experiments, read the results, and decide what to double down on and what to kill.
  • Live in the data. Define the metrics that matter, like conversion, attach rate, repeat booking, guest satisfaction, and use them to find where guests drop off and where the biggest opportunities are.
  • Obsess over the guest. Talk to guests, read the reviews and support tickets, take the bookings yourself. Bring the real, unfiltered voice of the guest into every prioritization conversation.
  • Balance both sides of the marketplace. Partner with the supply and operations teams building the provider side, so that what's great for guests is also sustainable for the hosts and partners delivering the service.
  • Drive clarity across orgs. Bring engineering, design, marketing, ops, legal, and leadership along with a clear strategy.

Your Expertise:
  • 10+ years of consumer product management experience.
  • Track record of taking 0→1 product ideas through incubation, piloting, and graduation to scaled products - at a consumer internet company, marketplace, or equivalent.
  • Experienced builder: Ability to prototype using the latest AI tools to prove hypotheses and get user feedback quickly
  • Strong business acumen: Ability to rapidly assess business viability, size opportunities, and translate loosely-defined hypotheses into testable MVP scopes.
  • Comfort operating in ambiguity: Ability to structure new problem spaces into actionable roadmaps with minimal process.
  • Experience managing multiple workstreams with competing priorities and tight timelines.
  • Excellent cross-functional collaboration and communication skills across business, partnerships, engineering, design, and data science.
  • Experience developing product narratives and working with marketing and communications to bring new offerings to market.
  • Comfortable doing hands-on individual contributor product work and mastering the details in a scrappy environment.

Your Location:
Due to the nature of this position, there is a strong preference for the successful applicant to be based in San Francisco, CA, Seattle, WA or New York, NY to be able to conduct their work. We ask that you are able to work Pacific Time Zone work hours as needed. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$232,000-$282,000 USD

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