... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ... business needs and market demands. The base pay range is subject to change and may be modified in ...

60 Airbnb Business Development Manager Jobs Hiring Near You
... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ... business needs and market demands. The base pay range is subject to change and may be modified in ...
... business judgment - work that is visible to leadership and has measurable impact on Airbnb's users ... your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc ...
... business judgment - work that is visible to leadership and has measurable impact on Airbnb's users ... your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc ...
Creative Producer, Experiential
San Francisco, CA · On-site
$157K - $185K/yr
Build and manage Run of Show documents; coordinate event staffing, AV teams, and production ... the business needs for the role. OUR COMMITMENT TO INCLUSION & BELONGING Airbnb is committed to ...
Creative Producer, Experiential
San Francisco, CA · On-site
$157K - $185K/yr
Build and manage Run of Show documents; coordinate event staffing, AV teams, and production ... the business needs for the role. OUR COMMITMENT TO INCLUSION & BELONGING Airbnb is committed to ...
Operations Engineer, BizTech
$71K - $96K/yr
... business and our people. The Global Operations team at BizTech manages production services across Airbnb's corporate environment, delivering reliable operations through Observability, Incident ...
Operations Engineer, BizTech
$71K - $96K/yr
... business and our people. The Global Operations team at BizTech manages production services across Airbnb's corporate environment, delivering reliable operations through Observability, Incident ...
Senior Staff Machine Learning Engineer, Trust
$107K - $146K/yr
... for Airbnb product, business and operational use cases. * Work collaboratively with cross ... Experience with test driven development, familiar with A/B testing, incremental delivery and ...
Senior Staff Machine Learning Engineer, Trust
$107K - $146K/yr
... for Airbnb product, business and operational use cases. * Work collaboratively with cross ... Experience with test driven development, familiar with A/B testing, incremental delivery and ...
Software Engineer, Infrastructure
OR · Remote
$172K - $204K/yr
... manage Airbnb's production network; * Work with product and engineering teams to optimize the network performance for Airbnb services; Your Expertise: * 2+ years of relevant software development ...
Software Engineer, Infrastructure
OR · Remote
$172K - $204K/yr
... manage Airbnb's production network; * Work with product and engineering teams to optimize the network performance for Airbnb services; Your Expertise: * 2+ years of relevant software development ...
Ensure events are tailored to local team needs and business priorities * Identify risks and ensure ... Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas ...
Ensure events are tailored to local team needs and business priorities * Identify risks and ensure ... Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas ...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... Ensure the office is consistently prepared to support high-visibility visits, events, and business ...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... Ensure the office is consistently prepared to support high-visibility visits, events, and business ...
Support the team's internal operating model by contributing to goal-setting, roadmap development ... business needs for the role. Our Commitment To Inclusion & Belonging: Airbnb is committed to ...
Support the team's internal operating model by contributing to goal-setting, roadmap development ... business needs for the role. Our Commitment To Inclusion & Belonging: Airbnb is committed to ...
Staff Machine Learning Engineer, Community Support Engineering
San Francisco, CA · On-site
$140 - $180/hr
Staff Machine Learning Engineer, Community Support Engineering Airbnb was born in 2007 when two ... Envision, champion, and support the development of novel ML systems, product integrations, and ...
Staff Machine Learning Engineer, Community Support Engineering
San Francisco, CA · On-site
$140 - $180/hr
Staff Machine Learning Engineer, Community Support Engineering Airbnb was born in 2007 when two ... Envision, champion, and support the development of novel ML systems, product integrations, and ...
Senior Staff Software Engineer, Marketing Technology
$125K - $165K/yr
... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ... business needs and market demands. The base pay range is subject to change and may be modified in ...
Senior Staff Software Engineer, Marketing Technology
$125K - $165K/yr
... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ... business needs and market demands. The base pay range is subject to change and may be modified in ...
Senior Staff Software Engineer, Host Pricing & Settings
$125K - $165K/yr
... from development to production - feature store design, model schema management, online/offline ... Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas ...
Senior Staff Software Engineer, Host Pricing & Settings
$125K - $165K/yr
... from development to production - feature store design, model schema management, online/offline ... Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas ...
The Employee Experience team exists to help Airbnb become the company that it needs to be. The ... Ensure the office is consistently prepared to support high-visibility visits, events, and business ...
The Employee Experience team exists to help Airbnb become the company that it needs to be. The ... Ensure the office is consistently prepared to support high-visibility visits, events, and business ...
Staff Program Manager, Technical Education
San Francisco, CA · On-site
$152K - $196K/yr
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... Build trusted relationships with senior business leaders across multiple groups and geographies
Staff Program Manager, Technical Education
San Francisco, CA · On-site
$152K - $196K/yr
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... Build trusted relationships with senior business leaders across multiple groups and geographies
Build and manage Run of Show documents; coordinate event staffing, AV teams, and production ... the business needs for the role. OUR COMMITMENT TO INCLUSION & BELONGING Airbnb is committed to ...
Build and manage Run of Show documents; coordinate event staffing, AV teams, and production ... the business needs for the role. OUR COMMITMENT TO INCLUSION & BELONGING Airbnb is committed to ...
... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ... business needs and market demands. The base pay range is subject to change and may be modified in ...
... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ... business needs and market demands. The base pay range is subject to change and may be modified in ...
Senior Staff Engineer, Communication & Connectivity
San Francisco, CA · On-site
$150 - $200/hr
Remote - USA Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco ... Understand how key technical decisions will drive business outcomes and deliver frameworks and ...
Senior Staff Engineer, Communication & Connectivity
San Francisco, CA · On-site
$150 - $200/hr
Remote - USA Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco ... Understand how key technical decisions will drive business outcomes and deliver frameworks and ...
... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ... business needs and market demands. The base pay range is subject to change and may be modified in ...
... Airbnb office or attendance at offsites, as agreed to with your manager. While the position is ... business needs and market demands. The base pay range is subject to change and may be modified in ...
Office Manager, Montreal
Montreal, QC · On-site
As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and ... business gatherings. * Serve as a local resource for employees and leaders navigating office ...
Office Manager, Montreal
Montreal, QC · On-site
As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and ... business gatherings. * Serve as a local resource for employees and leaders navigating office ...
The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world ... We're building a dedicated program management capability to bring it all together, and we want you ...
New
The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world ... We're building a dedicated program management capability to bring it all together, and we want you ...
New
Airbnb Jobs Information
What is it like to work at Airbnb?
What makes Airbnb an attractive place to work?
Do workers at Airbnb get paid breaks?
57% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.
Does Airbnb pay people when they’re sick?
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people get paid time off at Airbnb?
83% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and December 2025.
How far ahead of time do people find out their work schedule?
- 88% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
Do workers at Airbnb worry about hours?
78% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do Airbnb workers get to choose the shifts they work?
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.
How easy is it for Airbnb workers to change shifts?
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
How easy is it to get time off at Airbnb?
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and November 2025.
Do Airbnb managers change schedules at the last minute?
56% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do jobs at Airbnb spill into time workers aren’t paid for?
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
How easy is it to take sick days at Airbnb?
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people at Airbnb feel treated with respect by their managers?
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people at Airbnb get to take their breaks without interruption?
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.
Is it stressful to work at Airbnb?
40% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people at Airbnb enjoy their jobs?
100% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at Airbnb recommend working with their team?
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people get enough training when they start at Airbnb?
78% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people get support to advance at Airbnb?
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people think Airbnb’s headquarters understands what’s happening where they work?
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.
Do workers feel well informed about how Airbnb is doing?
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.
What other companies are hiring for Business Development Manager jobs?
What are the most popular jobs at Airbnb?
What are the most popular categories at Airbnb?

Airbnb rating
6.1
Based on 10 frontline employees who took The Breakroom Quiz
15th of 21 rated holiday rentals
Job description
The Community You Will Join:
Providing world-class customer service for our community of guests and hosts is a critical mission at Airbnb. The Ambassador Routing & Channels (ARC) team sits within Airbnb Community Support and is responsible for powering intelligent, differentiated service experiences, ensuring every support request, across any channel, is addressed by the right expert at the right time. Our work directly drives faster resolutions, higher quality interactions, and exceptional customer satisfaction at scale.
The Difference You Will Make:
As a Staff GenAI Backend Engineer on the ARC team, you will drive meaningful impact across our core routing and differentiated service programs:
- Lead engineering delivery on strategic programs that enable intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing and communication channel capabilities.
- Own and evolve core routing infrastructure, including decision engines, workflow orchestration, and routing rule management. Ensuring high availability, correctness, and scalability across millions of daily support interactions.
- Drive consolidation of fragmented routing logic spread across multiple platforms and channels into a centralized, auditable, and maintainable system.
- Collaborate cross-functionally with Product, Operations, Data Science, and partner engineering teams to align on priorities and deliver outcomes that improve the customer support experience.
- Contribute to technical quality through design reviews, code reviews, and pragmatic architectural decision-making.
- Play a critical role in building the team's technical depth by actively mentoring junior engineers, setting clear growth expectations, and driving a culture where engineers consistently level up.
- Collaborate cross-functionally with product, design, engineering, and data science teams to develop backend systems and enhance AI prompt effectiveness for routing and differentiated service experiences.
- Lead and contribute across the full development lifecycle: technical design, implementation, testing, experimentation, and production deployment.
- Champion a culture of engineering excellence by role modeling best practices in design, code quality, and cross-functional collaboration, and creating an environment where engineers at all levels continuously grow.
- Participate in on-call rotations, incident response, and post-mortems to ensure the reliability of routing infrastructure serving millions of Airbnb guests and hosts.
- Engage in sprint planning, backlog grooming, and design doc sharing sessions to keep ARC's delivery on track.
- Optimize system availability, performance, and scalability while pushing enhancements for improved efficiency across AI-driven routing workflows.
- Collaborate with cross-regional engineering partners to align on shared routing capabilities and drive consistency across global support operations.
- 9+ years of software development experience in service-oriented architectures and backend development.
- Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture.
- Expertise in designing and iterating on prompt engineering to fine-tune AI capabilities for AI/LLM-driven scenarios.
- Expertise of RAG patterns, memory routing, and agent planning.
- Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience.
- Excellent collaboration and communication skills to work effectively across teams and domains.
- Passion for agile development, system optimization, and team productivity enhancements.
- Bachelor's and/or Master's/Ph.D. degree, preferably in Computer Science, or equivalent practical experience.
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$204,000-$255,000 USD
About Airbnb
Sourced by ZipRecruiter
Industry
Hospitality services
Company size
5,001 - 10,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2007