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72 Adt Technical Support Representative Jobs Hiring Near You

Collabera

Technical Support Representative

Irvine, CA · On-site

They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.

SolarWinds

Technical Support Representative

Austin, TX · On-site

About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...

Solink

Technical Support Representative

Ottawa, ON · Remote

CA$23.75/hr

Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent | Full-Time | Existing Vacancy Reports To: William Shirk, Manager, Support | Derek Chokly, Associate ...

VALD

Technical Support Representative

Charlotte, NC · On-site +1

As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...

HomePro

Technical Support Representative

Carrollton, TX · On-site

This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...

Solink

Technical Support Representative

Ottawa, ON · On-site

$23.75/hr

Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent | Full-Time | Existing Vacancy Reports To: William Shirk, Manager, Support | Derek Chokly, Associate ...

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Showing results 41-60

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ADT Jobs Information

Do workers at ADT get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Does ADT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

At ADT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from ADT affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at ADT?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 77% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at ADT worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and August 2026.

Do ADT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 99 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for ADT workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at ADT?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do ADT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 103 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at ADT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 100 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at ADT?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at ADT good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ADT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at ADT get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at ADT?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at ADT enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at ADT recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at ADT?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at ADT?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think ADT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how ADT is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Technical Support Representative jobs?

What are the most popular jobs at Adt?

What are the most popular categories at Adt?

Infographic showing various Technical Support Representative job openings at Adt in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution.

Federal Premium Support Specialist

SolarWinds

Charlotte, NC • On-site

Full-time

Posted 21 days ago

SolarWinds rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

137th of 245 rated software companies

Job description

Your Role:

We are seeking a Technical Support Engineer to join our US Federal Premium Support team! This role will be part of the team supporting Federal US-Based customers. Team members are encouraged to take the time to provide customers with their full attention by carefully listening to and observing their needs. Demonstrate that they care by consistently being friendly and approachable. Exhibiting consideration for their time by listening emphatically, asking questions, and recommending solutions based on their described needs and objectives. All to ensure customer expectations are exceeded.

Your Impact:

  • The Technical support engineer is the front-line "trusted advisor" for SolarWinds product users, a key contributor to the customer experience through resolving customer issues, educating customer product functionalities, optimizing their monitoring capabilities, and building a knowledge-based library.
  • Effectively demonstrate the ability to discuss and handle CUI in a GCC High enclave.
  • Responding to and/or initiating technical troubleshooting sessions with customers - via phone, email, and remote sessions.
  • Interacting with customers at all levels, with demonstrated ability to communicate with the very basic user to the technically advanced (Network Administrators, System Administrators).
  • Managing and working support tickets per industry best practices utilizing existing CRM systems.
  • Effectively communicating technical information to non-technical customers.
  • Coordinating the resolution of technical issues with Advanced Support Teams and escalating issues per pre-established guidelines.
  • Contributing to our Knowledgebase (author and edit knowledge base articles).
  • Maintaining working lab systems to facilitate reproduction of customer issues.
  • Obtain and maintain SolarWinds Certified Professional (SCP) certifications.
  • This is a fantastic opportunity to get in at the ground level of an international powerhouse. APPLY Today to secure your chance for a new career with many advancement opportunities.

Your Experience:

  • United States citizenship required.
  • Ability to obtain and maintain a United States government security clearance is required.
  • Bachelor's degree in computer science or equivalent education and/or work experience
  • Knowledge of common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email Servers, and Database Systems Administration
  • Experience in high availability system configuration, troubleshooting, and performance optimization.
  • Strong verbal and written communication skills with experience detailing technical solutions to administrators, end-users, and leadership.
  • Troubleshooting experience (PC hardware/software, browsers, etc.)
  • Understanding of networking protocols TCP/IP, SMTP, FTP, HTTP, SNMP, Syslog, SSH, etc.
  • Professional certifications are a plus: Network+, CCENT, CCNA, MCSE, etc.
  • Experience with SolarWinds or other related technologies (Nagios, Prometheus, etc.) a plus.
  • Solid understanding of Microsoft Windows Server OS administration and troubleshooting.

What SolarWinds employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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