ZipRecruiter

Log In

ADT
ADT

72 Adt Technical Support Representative Jobs Hiring Near You

SIMMS

Technical Support Representative

Toronto, ON · On-site

We are currently looking for a strong client service oriented Technical Support Representative. We encourage innovation and out-of-the-box thinking by allowing scheduled in-office time dedicated to ...

CONEXON

Technical Support Representative

Mcdonough, GA · On-site

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...

Goodwill of Southern Nevada

Be Seen First

Technical Support Representative

Las Vegas, NV · On-site

$18.05/hr

Technical Support Representatives are responsible for communicating and coordinating with vendors as needed. Technical Support Representatives also provide guidance, training, and assistance to users ...

We Vote

Technical Support Rep

Oakland, CA · On-site +1

For more information, view The Role of the Technical Support Representative Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user ...

Goodwill of Southern Nevada

Be Seen First

Technical Support Representative

Las Vegas, NV · On-site

$18.05/hr

Technical Support Representatives are responsible for communicating and coordinating with vendors as needed. Technical Support Representatives also provide guidance, training, and assistance to users ...

Conexon

Technical Support Representative

Mcdonough, GA · On-site

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...

previous pagenext page

Showing results 21-40

All JobsAdt JobsAdt Technical Support Representative Jobs

ADT Jobs Information

Do workers at ADT get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Does ADT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

At ADT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from ADT affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at ADT?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 77% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at ADT worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and August 2026.

Do ADT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 99 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for ADT workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at ADT?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do ADT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 103 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at ADT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 100 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at ADT?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at ADT good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ADT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at ADT get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at ADT?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at ADT enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at ADT recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at ADT?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at ADT?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think ADT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how ADT is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Technical Support Representative jobs?
What are the most popular jobs at Adt?
What are the most popular categories at Adt?
Infographic showing various Technical Support Representative job openings at Adt in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 4% Hybrid, and 1% Remote job distribution.

Technical Support Representative

Three Point Solutions

Urbandale, IA • On-site

$29 - $31/hr

Contractor

Re-posted 21 days ago

Job description

Job Title:         Technical Support Representative
Client:              Heavy Machine Manufacturing Company
Location:         Urbandale, IA 50131
Duration:         19 months
Shift:                1st shift

Role Summary

  • Advanced Tier 2 technical support for digital products
  • Support Operations Center, APIs, data systems, and integrations
  • Resolve escalated and complex customer issues

Key Responsibilities

  • Troubleshoot complex technical cases
  • Resolve data flow, API, connectivity, and account issues
  • Analyze case data and identify root causes
  • Work with engineering and product teams
  • Improve support processes and documentation
  • Manage cases by priority and SLA
  • Mentor and support Tier 1 staff
  • Maintain detailed case and solution records

Required Skills

  • 2+ years in technical or product support
  • Strong problem-solving and data analysis
  • Clear communication skills
  • Time management and organization
  • Ability to work in fast-paced environments

Preferred Skills

  • Operations Center experience
  • API and integration knowledge
  • Help desk or multi-tier support experience
  • Digital platform or ag-tech experience

Additional Info

  • No travel required
  • Contract role supporting Tier 2 Digital Support
  • Cross-functional collaboration expected

Education

  • Bachelor’s Degree or equivalent

Experience

  • 3–6 years relevant experience
  • Some experience coordinating others

#ZR