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AnswerNet

30 Answernet Technical Support Representative Jobs Hiring Near You

AnswerNet

Remote Full time Call Center Agent

$16/hr

Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Proven customer support experience or experience as a client service representative Track record of ...

AnswerNet

Call Center Agent FT/PT Remote

$16.80/hr

Salary: $16.80 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies ... Proven customer support experience or experience as a client service representative Track record of ...

AnswerNet

Call Center Agent-Outbound

$14/hr

Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position We are looking for customer-oriented service representatives who provide high ...

AnswerNet

Call Center Agent-Outbound

$14/hr

Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position We are looking for customer-oriented service representatives who provide high ...

AnswerNet

Remote Call Center Agent

$14/hr

Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Proven customer support experience or experience as a client service representative Track record of ...

AnswerNet

Call Center Agent Bilingual-REMOTE

$16/hr

Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position: We are looking for remote customer-oriented service representatives who ...

AnswerNet

Call Center Agent Bilingual-REMOTE

$16/hr

Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position: We are looking for remote customer-oriented service representatives who ...

AnswerNet

Call Center Agent FT/PT Remote

$16.80/hr

Salary: $16.80 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies ... Proven customer support experience or experience as a client service representative Track record of ...

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AnswerNet Jobs Information

Do workers at AnswerNet get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Does AnswerNet pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

At AnswerNet, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and March 2026.

Do people get paid time off at AnswerNet?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at AnswerNet worry about hours?

Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do AnswerNet workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do AnswerNet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

Do jobs at AnswerNet spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to take sick days at AnswerNet?

Some people find it hard to take sick days.
57% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at AnswerNet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at AnswerNet get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at AnswerNet?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at AnswerNet enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at AnswerNet recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at AnswerNet?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at AnswerNet?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people think AnswerNet’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers feel well informed about how AnswerNet is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.

What other companies are hiring for Technical Support Representative jobs?

What are the most popular jobs at Answernet?

Infographic showing various Technical Support Representative job openings at Answernet in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 19% Physical, and 81% Remote job distribution.

Call Center Agent Bilingual/Spanish-Remote

AnswerNet

El Paso, TX • On-site, Remote

$12.75/hr

Full-time

Re-posted 21 days ago

AnswerNet rating

4.7

Company rating: 4.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

61st of 72 rated call and contact centers

Job description

TPV Bilingual Call Center Agent
Job Type: Full-Time
Hours: 11 am - 7 pm with 7 days flexibility
Salary: $12.75
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
Job Summary:
We are looking for remote, bilingual, customer-oriented service representatives who provide high-level customer service solutions to all customers/clients daily. Answer all incoming calls using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
• Manage large amounts of inbound calls.
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policy.
• Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Must be a strong communicator: strong verbal, written, and interpersonal communication skills •
Ability to multitask, prioritize, and manage time effectively
• Proficient in typing
• Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
• Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
• Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training.
• Flexibility with scheduling and work hours
• Other requirements may vary as determined by management.
• Driven by Success: they want to constantly innovate and push themselves, and their team, to be the best in the industry
• MUST BE COMPUTER LITERATE
• Pleasant phone demeanor
• Bilingual Spanish/English
WAH Requirements:
• PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
• Hard-wired high-speed internet connection (ethernet cable)
• USB-connected Headset
• Webcam
• A quiet dedicated place to work free from distractions including pets and children.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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