Call Center Agent FT/PT Remote
$16.80/hr
Salary: $16.80 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies ... Proven customer support experience or experience as a client service representative Track record of ...
59 Answernet Technical Support Representative Jobs Hiring Near You
Call Center Agent FT/PT Remote
$16.80/hr
Salary: $16.80 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies ... Proven customer support experience or experience as a client service representative Track record of ...
Call Center Agent Bilingual- ON SITE AKRON OH.
Akron, OH · On-site
$16/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... SUMMARY OF POSITION We are looking for on-site bilingual customer-oriented service representatives ...
Call Center Agent Bilingual- ON SITE AKRON OH.
Akron, OH · On-site
$16/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... SUMMARY OF POSITION We are looking for on-site bilingual customer-oriented service representatives ...
Represent AnswerNet at key regulatory and industry-specific conferences (i.e., Energy Marketing ... The autonomy to build your book of business with full support from our marketing and compliance ...
Represent AnswerNet at key regulatory and industry-specific conferences (i.e., Energy Marketing ... The autonomy to build your book of business with full support from our marketing and compliance ...
Represent AnswerNet at key regulatory and industry-specific conferences (i.e., Energy Marketing ... The autonomy to build your book of business with full support from our marketing and compliance ...
Represent AnswerNet at key regulatory and industry-specific conferences (i.e., Energy Marketing ... The autonomy to build your book of business with full support from our marketing and compliance ...
Call Center Agent Bilingual- ON SITE AKRON OH.
Akron, OH · On-site
$14.25 - $19/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary Of Position We are looking for on-site bilingual customer-oriented service representatives ...
Call Center Agent Bilingual- ON SITE AKRON OH.
Akron, OH · On-site
$14.25 - $19/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary Of Position We are looking for on-site bilingual customer-oriented service representatives ...
Remote Call Center Agent
$14/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Proven customer support experience or experience as a client service representative Track record of ...
Remote Call Center Agent
$14/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Proven customer support experience or experience as a client service representative Track record of ...
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position: We are looking for remote customer-oriented service representatives who ...
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position: We are looking for remote customer-oriented service representatives who ...
Inbound Call Center Agent FT ON-SITE Houston TX
Houston, TX · On-site
$17/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position: We are looking for remote customer-oriented service representatives who ...
Inbound Call Center Agent FT ON-SITE Houston TX
Houston, TX · On-site
$17/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position: We are looking for remote customer-oriented service representatives who ...
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Proven customer support experience or experience as a client service representative Track record of ...
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Proven customer support experience or experience as a client service representative Track record of ...
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Proven customer support experience or experience as a client service representative Track record of ...
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Proven customer support experience or experience as a client service representative Track record of ...
Call Center Agent Part Time/Full-Time-REMOTE
El Paso, TX · Remote
$16/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position: We are looking for remote customer-oriented service representatives who ...
Quick apply
Call Center Agent Part Time/Full-Time-REMOTE
El Paso, TX · Remote
$16/hr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... Summary of Position: We are looking for remote customer-oriented service representatives who ...
Call Center Agent
$16/hr
Uses the tools provided by AnswerNet and the client to properly document all customer interactions ... This may include supporting blended environments in which multiple inbound and outbound campaign ...
Call Center Agent
$16/hr
Uses the tools provided by AnswerNet and the client to properly document all customer interactions ... This may include supporting blended environments in which multiple inbound and outbound campaign ...
Whether we are raising funds for a child's operation, supporting abandoned animals, making sure ... groups AnswerNet Offers Great Benefits: • On-going training and development to ensure your ...
Whether we are raising funds for a child's operation, supporting abandoned animals, making sure ... groups AnswerNet Offers Great Benefits: • On-going training and development to ensure your ...
Sales Reporting Manager- REMOTE
$50K - $60K/yr
... and grows AnswerNet's sales performance reporting, which today runs primarily through Excel and ... over time. * Support sales leadership and reps with report requests, ad hoc analysis, and ...
Sales Reporting Manager- REMOTE
$50K - $60K/yr
... and grows AnswerNet's sales performance reporting, which today runs primarily through Excel and ... over time. * Support sales leadership and reps with report requests, ad hoc analysis, and ...
Call Center Agent
$16/hr
Uses the tools provided by AnswerNet and the client to properly document all customer interactions ... This may include supporting blended environments in which multiple inbound and outbound campaign ...
Call Center Agent
$16/hr
Uses the tools provided by AnswerNet and the client to properly document all customer interactions ... This may include supporting blended environments in which multiple inbound and outbound campaign ...
Call Center Agent
$16/hr
Uses the tools provided by AnswerNet and the client to properly document all customer interactions ... This may include supporting blended environments in which multiple inbound and outbound campaign ...
Call Center Agent
$16/hr
Uses the tools provided by AnswerNet and the client to properly document all customer interactions ... This may include supporting blended environments in which multiple inbound and outbound campaign ...
Call Center Agent
$16/hr
Uses the tools provided by AnswerNet and the client to properly document all customer interactions ... This may include supporting blended environments in which multiple inbound and outbound campaign ...
Call Center Agent
$16/hr
Uses the tools provided by AnswerNet and the client to properly document all customer interactions ... This may include supporting blended environments in which multiple inbound and outbound campaign ...
RFP Specialist- REMOTE
$50K - $70K/yr
Interview internal technical leads and executives to translate complex solutions into clear ... support month-end and quarter-end reporting deadlines. Equal Opportunity Employer This employer is ...
RFP Specialist- REMOTE
$50K - $70K/yr
Interview internal technical leads and executives to translate complex solutions into clear ... support month-end and quarter-end reporting deadlines. Equal Opportunity Employer This employer is ...
$60 - $80/hr
Interview internal technical leads and executives to translate complex solutions into clear ... support month-end and quarter-end reporting deadlines. Equal Opportunity Employer This employer is ...
New
$60 - $80/hr
Interview internal technical leads and executives to translate complex solutions into clear ... support month-end and quarter-end reporting deadlines. Equal Opportunity Employer This employer is ...
New
AnswerNet Jobs Information
Do workers at AnswerNet get paid breaks?
Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Does AnswerNet pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
At AnswerNet, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and March 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and March 2026.
Do people get paid time off at AnswerNet?
Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.
Do workers at AnswerNet worry about hours?
Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
60% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
Do AnswerNet workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
Do AnswerNet managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
Do jobs at AnswerNet spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
How easy is it to take sick days at AnswerNet?
Some people find it hard to take sick days.
57% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
57% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at AnswerNet feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at AnswerNet get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Is it stressful to work at AnswerNet?
Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at AnswerNet enjoy their jobs?
Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at AnswerNet recommend working with their team?
Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people get enough training when they start at AnswerNet?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people get support to advance at AnswerNet?
Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.
Do people think AnswerNet’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.
Do workers feel well informed about how AnswerNet is doing?
Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.
What other companies are hiring for Technical Support Representative jobs?
What are the most popular jobs at Answernet?
AnswerNet rating
4.7
Based on 7 frontline employees who took The Breakroom Quiz
61st of 72 rated call and contact centers
Job description
Customer Service Agent - Remote
Job Type: Full-time/Part-time
Hours: Varies with flexibility across all seven days of the week.
Salary: $16.80
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Job Summary:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distraction,s including pets and children.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Type: Full-time/Part-time
Hours: Varies with flexibility across all seven days of the week.
Salary: $16.80
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Job Summary:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distraction,s including pets and children.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What AnswerNet employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About AnswerNet
Sourced by ZipRecruiter
Industry
Telecommunications and education programs administration
Company size
1,001 - 5,000 Employees
Headquarters location
Willow Grove, PA, US