... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Proven customer support experience or experience as a client service representative Track record of ...
38 Answernet Client Services Manager Jobs Hiring Near You
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Proven customer support experience or experience as a client service representative Track record of ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... Answer all incoming calls using the tools provided by AnswerNet and the client to properly document ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... Answer all incoming calls using the tools provided by AnswerNet and the client to properly document ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Proven customer support experience or experience as a client service representative Track record of ...
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Proven customer support experience or experience as a client service representative Track record of ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
Call Center Agent FT/PT Remote
$16.80/hr
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Proven customer support experience or experience as a client service representative Track record of ...
Call Center Agent FT/PT Remote
$16.80/hr
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Proven customer support experience or experience as a client service representative Track record of ...
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Proven customer support experience or experience as a client service representative Track record of ...
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Proven customer support experience or experience as a client service representative Track record of ...
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Proven customer support experience or experience as a client service representative Track record of ...
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Proven customer support experience or experience as a client service representative Track record of ...
National Sales Mgr Inbound and TAS REMOTE
$65K - $80K/yr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... We provide a vast range of services to optimize telephone answering services, appointment setting ...
National Sales Mgr Inbound and TAS REMOTE
$65K - $80K/yr
Together with our affiliates, AnswerNet operates more than 20 contact centers within the ... We provide a vast range of services to optimize telephone answering services, appointment setting ...
Call Center Agent Bilingual/Spanish-Remote
El Paso, TX · On-site +1
$12.75/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... Answer all incoming calls using the tools provided by AnswerNet and the client to properly document ...
Call Center Agent Bilingual/Spanish-Remote
El Paso, TX · On-site +1
$12.75/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... Answer all incoming calls using the tools provided by AnswerNet and the client to properly document ...
Remote Call Center Agent
$14/hr
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Proven customer support experience or experience as a client service representative Track record of ...
Remote Call Center Agent
$14/hr
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Proven customer support experience or experience as a client service representative Track record of ...
Call Center Agent FT/PT Remote
$15.75 - $20.50/hr
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Proven customer support experience or experience as a client service representative Track record of ...
Call Center Agent FT/PT Remote
$15.75 - $20.50/hr
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ... Proven customer support experience or experience as a client service representative Track record of ...
Call Center Supervisor-ON SITE AKRON
Akron, OH · On-site
$17/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
New
Call Center Supervisor-ON SITE AKRON
Akron, OH · On-site
$17/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
New
Remote Call Center Agent
$14/hr
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Proven customer support experience or experience as a client service representative Track record of ...
Remote Call Center Agent
$14/hr
... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ... Proven customer support experience or experience as a client service representative Track record of ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we ...
RFP Coordinator
$45/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
RFP Coordinator
$45/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
Call Center Agent Bilingual- ON SITE AKRON OH.
Akron, OH · On-site
$16/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
Call Center Agent Bilingual- ON SITE AKRON OH.
Akron, OH · On-site
$16/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
REMOTE- National Sales Executive Outbound Services
Yuma, AZ · On-site +1
$36K - $45K/yr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
REMOTE- National Sales Executive Outbound Services
Yuma, AZ · On-site +1
$36K - $45K/yr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
Call Center Supervisor-ON SITE AKRON
Akron, OH · On-site
$17/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
New
Call Center Supervisor-ON SITE AKRON
Akron, OH · On-site
$17/hr
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
New
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
We provide a vast range of services to optimize telephone answering services, appointment setting ... contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we ...
AnswerNet Jobs Information
Do workers at AnswerNet get paid breaks?
Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Does AnswerNet pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
At AnswerNet, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and March 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and March 2026.
Do people get paid time off at AnswerNet?
Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.
Do workers at AnswerNet worry about hours?
Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
60% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
Do AnswerNet workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
Do AnswerNet managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
Do jobs at AnswerNet spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
How easy is it to take sick days at AnswerNet?
Some people find it hard to take sick days.
57% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
57% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at AnswerNet feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at AnswerNet get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Is it stressful to work at AnswerNet?
Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at AnswerNet enjoy their jobs?
Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at AnswerNet recommend working with their team?
Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people get enough training when they start at AnswerNet?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people get support to advance at AnswerNet?
Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.
Do people think AnswerNet’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and March 2026.
Do workers feel well informed about how AnswerNet is doing?
Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.
What other companies are hiring for Client Services Manager jobs?
What are the most popular jobs at Answernet?
AnswerNet rating
4.7
Based on 7 frontline employees who took The Breakroom Quiz
60th of 71 rated call and contact centers
Job description
Customer Service Agent - Remote
Job Type: Full-time and Part-time - Work from Home
Hours: Open availability 7 days
Salary: $15.00
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
Job Summary:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Type: Full-time and Part-time - Work from Home
Hours: Open availability 7 days
Salary: $15.00
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
Job Summary:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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