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Zoom Support Specialist Jobs (NOW HIRING)

Redfish Recruiting

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Product Support Specialist Membean is an online vocabulary program that builds word consciousness ... Demonstrated ability to communicate effectively across various platforms (e.g., email, Slack, Zoom ...

JobTread Software

Customer Support Specialist

Dallas, TX · On-site

$60 - $80/hr

JobTread Customer Support Specialist (Full time/ On Location in Dallas, Texas/ Base Salary + Bonus ... Conduct product trainings via Zoom when Customer Success reps are unavailable * Become a JobTread ...

JobTread Software

Customer Support Specialist

Dallas, TX · On-site

$65K - $80K/yr

JobTreadCustomer Support Specialist (Full time/ On Location in Dallas, Texas/ Base Salary + Bonus ... Conduct product trainings via Zoom when Customer Success reps are unavailable * Become a JobTread ...

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to ... Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to ...

Nexora Talent

Client Support Specialist (Remote)

Phoenix, AZ · Remote

$17.75 - $24/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to ... Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to ...

Nexora Talent

Client Support Specialist (Remote)

Columbus, OH · Remote

$17.50 - $23.50/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to ... Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to ...

Nexora Talent

Client Support Specialist (Remote)

Manhattan, NY · Remote

$19.75 - $26.75/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to ... Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to ...

Nexora Talent

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to ... Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to ...

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All JobsZoom Support Specialist Jobs

Zoom Support Specialist information

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How much do zoom support specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for zoom support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a Zoom Support Specialist?

A Zoom Support Specialist is responsible for assisting users with technical issues, troubleshooting Zoom software and hardware, and ensuring a smooth video conferencing experience. They provide support via chat, email, or phone, addressing user concerns related to connectivity, settings, account management, and troubleshooting common errors. Additionally, they may assist with Zoom integrations, updates, and resolving service disruptions. Strong communication, problem-solving skills, and knowledge of Zoom's features are essential for this role.

What are the key skills and qualifications needed to thrive as a Zoom Support Specialist?

To thrive as a Zoom Support Specialist, you need a strong understanding of video conferencing technology, troubleshooting, and customer service, often supported by experience with Zoom and other virtual meeting platforms. Familiarity with remote support tools, ticketing systems, and certifications such as Zoom Certified Integrator or Help Desk certifications are highly valued. Excellent communication, patience, and problem-solving abilities are key soft skills that help you address user concerns effectively. These skills are essential for ensuring smooth virtual meetings, high user satisfaction, and timely resolution of technical issues.

What are some common challenges a Zoom Support Specialist faces, and how are they typically addressed?

Zoom Support Specialists often encounter challenges such as diagnosing connectivity issues, resolving audio or video malfunctions, and assisting users with account or security settings. These challenges require quick thinking, effective troubleshooting, and clear instructions tailored to varying levels of user technical expertise. Specialists typically have access to training resources, escalation protocols, and collaboration with IT or technical teams to help resolve more complex problems. A strong support culture and ongoing learning help team members stay current with updates and best practices, enabling them to provide efficient, friendly service. By proactively addressing user concerns, Zoom Support Specialists help maintain productivity and a positive user experience across organizations.

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Zoom Support Specialist jobs near you
Infographic showing various Zoom Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Help Desk Support Specialist

Motion Recruitment

Boston, MA

Contractor

Re-posted 23 days ago

Job description

A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate environment. This role is onsite for 5 days per week.
This role is ideal for an IT support professional who enjoys being the first point of contact for users, solving technical issues, and improving the overall employee technology experience. This is a great opportunity for someone looking to expand their enterprise IT experience, work with modern workplace technologies, and make an immediate impact within a collaborative team.
Contract Duration: 6 months with opportunity of extension or conversion
Required Skills & Experience
  • 2 + years of experience providing level 1 & 2 Help Desk Support, or IT Support
  • Strong experience with Microsoft 365 administration
  • Experience with Microsoft Entra ID and Intune
  • Strong troubleshooting skills across:
    • Windows desktop/laptops
    • Hardware and software issues
    • User access and account management
    • Microsoft applications
  • Experience supporting enterprise users in an onsite environment
  • Strong communication and customer service skills

Desired Skills & Experience
  • Experience troubleshooting and supporting zoom
  • Familiarity with AI tools such as Claude
  • Experience documenting processes and improving support workflow

What You Will Be Doing
Tech Breakdown
  • 40% Microsoft applications
  • 30% End User Support
  • 20% Zoom and iOS Device Support
  • 10 % Documentation
Daily Responsibilities
  • 65% Hands On
  • 35% Collaboration

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