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Zoom Meeting Support Jobs (NOW HIRING)

Mindlance

Desktop Support

Washington, DC · On-site

Virtual meeting support; and configuration and provisioning of standard devices. Tier 2 local ... MS Teams and Zoom. Mindlance is an Equal Opportunity Employer and does not discriminate in ...

Turn2Partners

Meeting & Events Manager

Washington, DC · On-site

A professional services organization is growing its client-facing events team, supporting high ... • Zoom/live event troubleshooting • PowerPoint deck editing and cleanup • Microsoft Office ...

Walmart

Senior Technology Support

Sunnyvale, CA · On-site

$91K - $169K/yr

Ensure flawless execution of executive meetings, board sessions, and high-visibility events. * Support advanced collaboration technologies (Teams, Zoom, conference room systems, AV setups)

Walmart

Senior Technology Support

Mountain View, CA · On-site

$91K - $169K/yr

Ensure flawless execution of executive meetings, board sessions, and high-visibility events. * Support advanced collaboration technologies (Teams, Zoom, conference room systems, AV setups)

Walmart

Senior Technology Support

Anderson, MO · On-site

$70K - $130K/yr

Ensure flawless execution of executive meetings, board sessions, and high-visibility events. * Support advanced collaboration technologies (Teams, Zoom, conference room systems, AV setups)

Walmart

Senior Technology Support

Lowell, AR · On-site

$70K - $130K/yr

Ensure flawless execution of executive meetings, board sessions, and high-visibility events. * Support advanced collaboration technologies (Teams, Zoom, conference room systems, AV setups)

Walmart

Senior Technology Support

Elm Springs, AR · On-site

$70K - $130K/yr

Ensure flawless execution of executive meetings, board sessions, and high-visibility events. * Support advanced collaboration technologies (Teams, Zoom, conference room systems, AV setups)

Walmart

Senior Technology Support

Hayward, CA · On-site

$91K - $169K/yr

Ensure flawless execution of executive meetings, board sessions, and high-visibility events. * Support advanced collaboration technologies (Teams, Zoom, conference room systems, AV setups)

Walmart

Senior Technology Support

Milpitas, CA · On-site

$91K - $169K/yr

Ensure flawless execution of executive meetings, board sessions, and high-visibility events. * Support advanced collaboration technologies (Teams, Zoom, conference room systems, AV setups)

Walmart

Senior Technology Support

Elkins, AR · On-site

$70K - $130K/yr

Ensure flawless execution of executive meetings, board sessions, and high-visibility events. * Support advanced collaboration technologies (Teams, Zoom, conference room systems, AV setups)

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All JobsZoom Meeting Support Jobs

Zoom Meeting Support information

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$14

$26

$44

How much do zoom meeting support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for zoom meeting support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Zoom Meeting Support specialist?

To thrive as a Zoom Meeting Support specialist, you need a solid understanding of video conferencing platforms, troubleshooting skills, and familiarity with IT support practices, usually backed by experience or relevant certifications. Proficiency in Zoom’s interface, audio/video hardware, network diagnostics, and ticketing systems like Zendesk or ServiceNow is commonly required. Excellent communication, patience, and problem-solving abilities make someone stand out in handling user issues efficiently. These skills ensure seamless virtual meetings, minimize technical disruptions, and provide a positive user experience.

What is Zoom Meeting Support?

Zoom Meeting Support refers to the technical assistance and guidance provided to users of the Zoom video conferencing platform. Support specialists help with issues such as joining or hosting meetings, troubleshooting audio or video problems, managing security settings, and navigating Zoom’s features. They may assist via live chat, email, or phone, and often help users set up accounts, schedule meetings, and resolve connectivity issues. Their main goal is to ensure that meetings run smoothly and that users can effectively use Zoom’s tools.

What are some common challenges faced by Zoom Meeting Support professionals and how are they addressed?

Zoom Meeting Support professionals often encounter challenges such as troubleshooting connectivity issues, assisting users with unfamiliar features, and managing large-scale virtual events. To address these, they rely on effective communication skills, thorough knowledge of the Zoom platform, and quick problem-solving abilities. They frequently collaborate with IT teams, event organizers, and end users to ensure smooth meeting experiences. Continuous learning and staying updated with Zoom’s latest features are also essential for success in this role.

What is the difference between Zoom Meeting Support vs IT Help Desk Technician?

AspectZoom Meeting SupportIT Help Desk Technician
CredentialsBasic IT knowledge, customer service skillsCompTIA A+, Network+ or similar certifications
Work EnvironmentRemote or on-site, focused on video conferencing issuesOn-site or remote, broader IT support tasks
Industry UsagePrimarily in organizations using video conferencing toolsAcross various industries providing general IT support
Common Search/ComparisonYesNo

Zoom Meeting Support specialists focus on troubleshooting and assisting with Zoom video conferencing issues, often requiring customer service skills and basic IT knowledge. IT Help Desk Technicians handle a wider range of IT problems, including hardware, software, and network issues, often with industry certifications. While both roles support technology users, Zoom Meeting Support is more specialized in video conferencing tools, whereas IT Help Desk Technicians provide comprehensive IT support across multiple platforms.

More about Zoom Meeting Support jobs
What cities are hiring for Zoom Meeting Support jobs? Cities with the most Zoom Meeting Support job openings:
What states have the most Zoom Meeting Support jobs? States with the most job openings for Zoom Meeting Support jobs include:
What job categories do people searching Zoom Meeting Support jobs look for? The top searched job categories for Zoom Meeting Support jobs are:
Zoom Meeting Support jobs near you
Infographic showing various Zoom Meeting Support job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Desktop Support

Mindlance

Washington, DC • On-site

Other

Re-posted 9 days ago

Job description

Position Summary:

Title: Technician Standard II - IT Coordinator

Duration: 5 Months - Long Term

Location: Washington, DC 20433 (100% Onsite)

Roles & Responsibilities:

  • Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including:
  • IT support and troubleshooting of client provisioned hardware, software, and applications
  • Client IT training and outreach
  • Direct desk side and remote support
  • Virtual meeting support; and configuration and provisioning of standard devices.

Tier 2 local IT Support is organized by building/location. We engage directly with the business and leverage ServiceNow for incidents and requests to deliver timely, best-in class support to our end-user community. With an annual satisfaction rating that regularly exceeds 95%, the core competencies and responsibilities that contractors must fulfil are:

Core Competencies:

  • Provide technical support to Client-managed desktops, laptops with docking stations and mobile devices. This includes supporting a variety of Client-standard software and hardware (including accessories and peripherals) and addressing issues such as imaging computers; fixing logon and connectivity issues; patching security vulnerabilities; and installing software, among others.
  • Receive and take ownership of requests for help via ServiceNow; respond to and resolve these within agreed-upon timeframes; communicate progress; and document work in the system.
  • Complete tickets within designated service levels: 90% Response SLA met; 95% Resolution SLA met; and meet Quality Management performance indicators.
  • Leverage technical expertise and troubleshooting skills to diagnose problems and identify and apply the appropriate resolution or find resources to resolve the issue.
  • Provide support for meetings and presentations, including video conferences/in-room systems, virtual and hybrid meetings.
  • Provide support to M365 applications (Copilot, Outlook, Office, OneDrive, Teams, etc.)
  • Follow administrative guidelines associated with maintaining high quality IT support, including asset management related tasks, ensuring accurate documentation and record-keeping.
  • Attend to issues with client-owned and personal mobile devices (iOS and Android) which are connected to client corporate systems.

Educational and Technical Qualifications:

Bachelor's degree in Computer Sciences, Electronics & Communication Engineering, Information Systems Management, or related field, with a minimum of 3 years relevant experience or

Associates Degree with a minimum of 5 years relevant experience.

Certifications:

Industry certifications such as A+ recommended

Required Skills/Abilities:

  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Advanced skills in supporting Windows computers and Apple mobile devices.
  • Advanced skills in supporting Microsoft suite products, e.g. Copilot, Office, Outlook, Teams, SharePoint and OneDrive on Mobile and PC, as well as browser-based applications.
  • Advanced skills with virtual meeting software and hardware, including Cisco products, such as WebEx and videoconference codecs, as well as MS Teams and Zoom.
    Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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