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Zoom Meeting Support Jobs (NOW HIRING)

Asbury Theological Seminary

Zoom Host

Wilmore, KY · On-site

$11/hr

... Support staff when necessary. Essential Functions: * Attend assigned meetings of courses in person * Manage Zoom technology as detailed by the following responsibilities: Before the Class Period:

ASBURY THEOLOGICAL SEMINARY

Zoom Host

Wilmore, KY · On-site

$13 - $17.25/hr

... Support staff when necessary. Essential Functions: * Attend assigned meetings of courses in person * Manage Zoom technology as detailed by the following responsibilities: Before the Class Period:

Sumeru Solutions

IT Site Support Engineer

San Jose, CA · On-site

... supporting Zoom meeting platforms Exceptional problem-solving skills with ability to prioritize and manage multiple requests simultaneously Excellent communication skills and customer service ...

Fidelity Investments

Executive Support Analyst

Boston, MA · On-site

$80K - $153K/yr

Experience supporting AV and hybrid meeting technologies, including Zoom Rooms, Teams-enabled meetings, conference room hardware, audio/video peripherals, screen sharing, camera and microphone setup ...

Fidelity Investments

Executive Support Analyst

Boston, MA · On-site

$80K - $153K/yr

Experience supporting AV and hybrid meeting technologies, including Zoom Rooms, Teams-enabled meetings, conference room hardware, audio/video peripherals, screen sharing, camera and microphone setup ...

Pacific Companies

Pediatrics Physician

Playa Vista, CA

$184K - $238K/yr

Full support staff * Interview process: Zoom meeting with the Pediatric Medical Director, they will reach out directly to coordinate. * Credentialing: 30 days * Requirements: BC, Active CA License ...

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Zoom Meeting Support information

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$14

$26

$44

How much do zoom meeting support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for zoom meeting support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Zoom Meeting Support specialist?

To thrive as a Zoom Meeting Support specialist, you need a solid understanding of video conferencing platforms, troubleshooting skills, and familiarity with IT support practices, usually backed by experience or relevant certifications. Proficiency in Zoom’s interface, audio/video hardware, network diagnostics, and ticketing systems like Zendesk or ServiceNow is commonly required. Excellent communication, patience, and problem-solving abilities make someone stand out in handling user issues efficiently. These skills ensure seamless virtual meetings, minimize technical disruptions, and provide a positive user experience.

What is Zoom Meeting Support?

Zoom Meeting Support refers to the technical assistance and guidance provided to users of the Zoom video conferencing platform. Support specialists help with issues such as joining or hosting meetings, troubleshooting audio or video problems, managing security settings, and navigating Zoom’s features. They may assist via live chat, email, or phone, and often help users set up accounts, schedule meetings, and resolve connectivity issues. Their main goal is to ensure that meetings run smoothly and that users can effectively use Zoom’s tools.

What are some common challenges faced by Zoom Meeting Support professionals and how are they addressed?

Zoom Meeting Support professionals often encounter challenges such as troubleshooting connectivity issues, assisting users with unfamiliar features, and managing large-scale virtual events. To address these, they rely on effective communication skills, thorough knowledge of the Zoom platform, and quick problem-solving abilities. They frequently collaborate with IT teams, event organizers, and end users to ensure smooth meeting experiences. Continuous learning and staying updated with Zoom’s latest features are also essential for success in this role.

What is the difference between Zoom Meeting Support vs IT Help Desk Technician?

AspectZoom Meeting SupportIT Help Desk Technician
CredentialsBasic IT knowledge, customer service skillsCompTIA A+, Network+ or similar certifications
Work EnvironmentRemote or on-site, focused on video conferencing issuesOn-site or remote, broader IT support tasks
Industry UsagePrimarily in organizations using video conferencing toolsAcross various industries providing general IT support
Common Search/ComparisonYesNo

Zoom Meeting Support specialists focus on troubleshooting and assisting with Zoom video conferencing issues, often requiring customer service skills and basic IT knowledge. IT Help Desk Technicians handle a wider range of IT problems, including hardware, software, and network issues, often with industry certifications. While both roles support technology users, Zoom Meeting Support is more specialized in video conferencing tools, whereas IT Help Desk Technicians provide comprehensive IT support across multiple platforms.

More about Zoom Meeting Support jobs
What cities are hiring for Zoom Meeting Support jobs? Cities with the most Zoom Meeting Support job openings:
What states have the most Zoom Meeting Support jobs? States with the most job openings for Zoom Meeting Support jobs include:
What job categories do people searching Zoom Meeting Support jobs look for? The top searched job categories for Zoom Meeting Support jobs are:
Zoom Meeting Support jobs near you
Infographic showing various Zoom Meeting Support job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Zoom Host

Asbury Theological Seminary

Wilmore, KY • On-site

$11/hr

Other

Re-posted 21 days ago

Job description

Position Summary:
The Zoom Host provides support to faculty members using synchronous instruction technology for course delivery. The Zoom Host will be well trained to manage all technology in the room and provide basic troubleshooting; escalating to Technical Support staff when necessary.
Essential Functions:
  • Attend assigned meetings of courses in person
  • Manage Zoom technology as detailed by the following responsibilities:

Before the Class Period:
  • Turn on technology, check the camera, volume, and displays
  • Set up Co-hosting ability on the second device
  • Basic connection troubleshooting (sending links/being the first contact for students)
  • Make sure the primary speaker will be heard (decide when a lapel mic needs to be used/set levels)
  • Help the lecturer connect content via HDMI capture/sharing screen if necessary

During the Class Period:
  • Keep the speaker in the frame of the camera
  • Follow the lecturer
  • Move the camera to students when appropriate
  • Make sure the volume is acceptable
  • Monitor hardware and iPad for volume levels in the room
  • Be ready to mute participants when necessary
  • Help manage breakout rooms when group discussion is a part of the instructional process
  • Spotlight video of speakers when content is being shared if necessary
  • Monitor Zoom meeting security
  • Monitor Chat and students raising hands virtually

After the Class Period:
  • End the meeting, return wireless mic, and turn off all technology
  • Contact Technical Support Services for any technology needs beyond those listed above
  • Basic classroom management if the professor is teaching remotely from an alternate location

Education/Training/Experience:
  • Basic familiarity with office equipment including computers, Zoom, and Google Suite
  • Training for technology management and the Canvas Learning Management System will be provided upon hiring

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