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Zendesk Jobs in Spring, TX (NOW HIRING)

Logistics Coordinator (Hybrid)

Houston, TX · On-site

$18.50 - $24.75/hr

Proficiency in Microsoft Office, ERP systems, and logistics platforms (e.g., JDE, Zendesk, Carrier Portals). Skills/Competencies: * Solid understanding of supply chain processes, including inventory ...

Zendesk administration or configuration experience * Background in restaurant technology, POS, or SaaS support environments Key Performance Indicators * Service level and staffing forecast accuracy ...

Knowledge of ticketing systems (e.g., Zendesk, HubSpot) * Project or change management experience Knowledge, Skills & Abilities * Customer-focused mindset with strong problem-solving ability

Zendesk administration or configuration experience * Background in restaurant technology, POS, or SaaS support environments Key Performance Indicators * Service level and staffing forecast accuracy ...

... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by ...

... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $20.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by ...

Experience working with customer support platforms such as Zendesk (or similar), in combination with deeper troubleshooting responsibilities * Track record of improving processes, documentation, or ...

General Warehouse

Conroe, TX · On-site

$17.50/hr

... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by ...

Knowledge of ticketing systems (e.g., Zendesk, HubSpot) * Project or change management experience Knowledge, Skills, and Abilities * Customer-focused mindset with strong problem-solving ability

General Warehouse

Conroe, TX · On-site

$17.50/hr

... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by ...

Showing results 21-40

Zendesk information

What is a Zendesk?

A Zendesk job typically involves working with the Zendesk customer service platform to manage support tickets, improve customer communication, and optimize workflows. Roles can range from customer support agents using Zendesk daily to administrators and developers customizing the platform for business needs. Responsibilities may include configuring help centers, automating responses, analyzing support metrics, and integrating third-party tools.

What are the key skills and qualifications needed to thrive in the Zendesk position?

To thrive in a Zendesk Specialist or Administrator role, strong customer support experience, expertise in ticketing systems, and analytical problem-solving skills are essential. Familiarity with the Zendesk platform, including ticket routing, workflow configuration, and any relevant certifications, is highly valued. Outstanding verbal and written communication, attention to detail, and a collaborative attitude are key soft skills for succeeding in this position. These competencies ensure effective customer service operations, smooth technical support, and continuous process improvements within customer-centric organizations.

What are the common challenges faced by Zendesk specialists or administrators, and how can they be addressed?

Zendesk Specialists and Administrators often encounter challenges such as handling high ticket volumes, maintaining consistent service quality, and customizing workflows to meet unique business needs. They may also need to integrate Zendesk with other tools or manage complex automations and reporting. To address these issues, successful professionals stay updated on platform updates, actively collaborate with IT and support teams, and leverage Zendesk documentation and community resources. Embracing continuous learning and being adaptable to changing customer service trends will help you thrive in this dynamic role.

Is Zendesk a good place to work?

Zendesk offers roles in customer support, sales, engineering, and product management, often emphasizing a collaborative work environment and opportunities for remote work. Employee reviews highlight a focus on professional development and a positive company culture, though experiences can vary by department. Candidates should consider researching specific teams and roles for a comprehensive understanding.

What are the most commonly searched types of Zendesk jobs in Spring, TX?

The most popular types of Zendesk jobs in Spring, TX are:

What are popular job titles related to Zendesk jobs in Spring, TX?

For Zendesk jobs in Spring, TX, the most frequently searched job titles are:

What cities near Spring, TX are hiring for Zendesk jobs?

Cities near Spring, TX with the most Zendesk job openings:

Infographic showing various Zendesk job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Quality Assurance Engineer, Manufacturing

Xometry

Houston, TX • Remote

$68K - $88K/yr

Full-time

Re-posted 5 days ago


Job description

We are hiring Quality Engineers to support our rapid customer growth. Do you thrive on working on the edge? Do you want to transform an industry? This job is for you if your true strength is the ability to prioritize and communicate effectively to get you through even the most demanding of situations.
 
As a Quality Assurance Engineer, you will be part of a fast-moving team of engineering professionals who solve quality assurance problems for customized parts. The QA Engineer is responsible for assisting the Senior Director in developing the quality system following corporate policies, goals and objectives and the requirements of AS9100.

Process and Quality Assurance:

  • Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
  • Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA's
  • Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
  • Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
  • Analyze non-conformance trends to evaluate effectiveness of corrective actions
  • Problem solve and follow up on troubled orders to improve supplier quality.
  • Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
  • Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
  • Participate in QA and RMA Meetings (Live Reviews)
  • Oversee internal production of products from a quality perspective
  • Monitor and review quality metrics for publication
  • Assist with onsite Customer Audits
  • Support Quality Management System requirements
  • Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

  • Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
  • Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
  • Participate and provide input on initiatives to simplify and automate complex processes
  • Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
  • Work with internal customers to implement quality measures
  • Support all Continuous Improvement activities

Qualifications:

  • Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
  • Minimum of 4-6 years of experience in engineering, quality role, or equivalent
  • Minimum of 4-6 years of experience in supplier-facing role or equivalent
  • Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
  • Capable of performing root cause analysis and identifying solutions to complex problems
  • A self-starter who can drive actions to completion
  • Strong organizational skills and the ability to work in a dynamic environment
  • Able to multitask, meet deadlines and support all supplier quality field activities
  • Experience with DFMEA/PFMEA and DFM/DFQ
  • Strong manufacturing knowledge
  • Able to read and interpret CAD Models & Drawings
  • Strong time management/project management capabilities
  • Understanding of Six Sigma methodologies
  • Knowledge of Process Certification/Process Robustness
  • Superior analytic and articulation skills

Preferred Qualifications:

  • Six Sigma Black Belt Certification
  • ASQ Certification
  • Educated in statistics / BIG Data
  • Use of GD&T quality lab equipment
  • Familiar with Zendesk, Asana, SolidWorks, Tableau

#LI-Remote


Xometry logo

About Xometry

Sourced by ZipRecruiter

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Industry

Software development

Company size

501 - 1,000 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

2013