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Zendesk Jobs in Spring, TX (NOW HIRING)

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Purchasing Associate

Houston, TX · On-site

$23 - $26/hr

Help review Zendesk tickets * Other task as needed Qualifications : * 2 + years buying experience in a distribution or manufacturing environment. * Experience with SAP or similar systems, preferred.

New

AI Engineer Developer

Houston, TX · Remote

$40 - $45/hr

... as Jira, Zendesk, ServiceNow, Confluence, or similar systems. · Experience with orchestration frameworks, workflow engines, agent runtimes, or stateful task execution. · Hands-on experience ...

Serve as the primary point of contact for all IT support requests submitted via Zendesk * Triage, prioritize, and resolve Tier 1/2/3 incidents covering hardware, software, networking, and Microsoft ...

Customer service representative

Humble, TX · Remote

$16.50 - $22.25/hr

Experience with CRM platforms such as Salesforce, Zendesk, HubSpot, or Freshdesk. * Ability to remain calm and professional under pressure. * Strong attention to detail and organizational skills.

Experience with ZenDesk software (preferred) * Experience with ePic software (preferred) Benefits Compensation * $20-$22/hr+ commensurate with experience Benefits (Available after 60 Days of ...

Experience with ZenDesk software (preferred) * Experience with ePic software (preferred) Benefits Compensation * $20-$22/hr+ commensurate with experience Benefits (Available after 60 Days of ...

Experience with ZenDesk software (preferred) * Experience with ePic software (preferred) Benefits Compensation * $20-$22/hr+ commensurate with experience Benefits (Available after 60 Days of ...

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Zendesk information

What is a Zendesk job?

A Zendesk job typically involves working with the Zendesk customer service platform to manage support tickets, improve customer communication, and optimize workflows. Roles can range from customer support agents using Zendesk daily to administrators and developers customizing the platform for business needs. Responsibilities may include configuring help centers, automating responses, analyzing support metrics, and integrating third-party tools.

What are the common challenges faced by Zendesk Specialists or Administrators, and how can they be addressed?

Zendesk Specialists and Administrators often encounter challenges such as handling high ticket volumes, maintaining consistent service quality, and customizing workflows to meet unique business needs. They may also need to integrate Zendesk with other tools or manage complex automations and reporting. To address these issues, successful professionals stay updated on platform updates, actively collaborate with IT and support teams, and leverage Zendesk documentation and community resources. Embracing continuous learning and being adaptable to changing customer service trends will help you thrive in this dynamic role.

What are the key skills and qualifications needed to thrive in the Zendesk position, and why are they important?

To thrive in a Zendesk Specialist or Administrator role, strong customer support experience, expertise in ticketing systems, and analytical problem-solving skills are essential. Familiarity with the Zendesk platform, including ticket routing, workflow configuration, and any relevant certifications, is highly valued. Outstanding verbal and written communication, attention to detail, and a collaborative attitude are key soft skills for succeeding in this position. These competencies ensure effective customer service operations, smooth technical support, and continuous process improvements within customer-centric organizations.

What are the most commonly searched types of Zendesk jobs in Spring, TX? The most popular types of Zendesk jobs in Spring, TX are:
What are popular job titles related to Zendesk jobs in Spring, TX? For Zendesk jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Zendesk jobs? Cities near Spring, TX with the most Zendesk job openings:
Infographic showing various Zendesk job openings in Spring, TX as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Zendesk Specialist - AI Integration - AI Trainer

Mercor

Houston, TX • Remote

$100 - $200/hr

Full-time

Re-posted 9 days ago


Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Zendesk Expert
Type: Contract
Compensation: $100–$200/hour
Location: Remote

Role Responsibilities

  • Evaluate the effectiveness of Zendesk's AI agent in real-world applications.
  • Provide insights to improve AI model outputs and enhance customer support experiences.
  • Collaborate with teams to refine AI training data and ensure high-quality performance.
  • Work independently and asynchronously to meet project goals and deadlines.
  • Develop strategies for optimizing AI agent deployment and usage.

Qualifications

Must-Have

  • Experience with Zendesk's AI agent.
  • Strong understanding of AI-driven customer support systems.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.


#hiringmercor