Ymca Supervisor Jobs (NOW HIRING)

POSITION SUMMARY:
Building relationships with all individuals who walk through the YMCA doors, providing assistance and information when requested or needed. Complete essential functions providing a quality experience for all focused on YMCA core values: caring, honesty, respect and responsibility.
ESSENTIAL FUNCTIONS:
1. Greet members and individuals as they enter the building.
2. Ensure all members are scanning cards, program members are signing in and all other individuals are accounted for.
3. Possess the computer aptitude to operate YMCA software programs, Word and Excel.
4. Complete required member and program member registration forms.
5. Accurately count cash drawer at the start of each shift, maintain and balance throughout shift.
6. Understand and be able to communicate YMCA policies and guidelines.
7. Knowledge of all programs and events provided by the YMCA.
8. Sell YMCA memberships, understand all payment options emphasizing electronic monthly payment plans.
9. Learn and become proficient in Daxko Operatoins software
YMCA COMPETENCIES (Leader):
Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes the initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
QUALIFICATIONS:
1. High school graduate or equivalent.
2. Previous experience working in sales or a customer services situation
3. Experience preferred in one or more of the following areas: computer knowledge, art, human resources
4. At least 18 years of age (The age minimum may be higher depending on state law and YMCA policies.)
5. CPR, First Aid, AED certifications, and Child Abuse Prevention training within 30 days of hire date.
6. Previous experience with diverse populations preferred.
RELATIONSHIP SKILLS
1. Make members feel comfortable and at ease.
2. Be open, friendly, and approachable to members and members of the staff team.
3. Initiate interaction with and between members.
4. Ask if you can help others.
5. Make an effort to get to know members and staff personally.
6. Ask members about their goals, expectations, progress, and satisfaction.
7. Introduce members to other members and staff.
8. Invite and encourage members to participate in other programs.
9. Thank members and other staff; appreciate others in the Y family.
10. Create relationship opportunities, e.g. social groups.
EFFECT ON END RESULT
• Membership growth
• Program participation growth
• Increased program participants/members as YMCA volunteers
• Increased program participants/members as YMCA contributors
• High member satisfaction
• Retention of YMCA members
PHYSICAL DEMANDS
This is a part-time position with a schedule of hours set and agreed upon between the YMCA supervisor and the employee. Except for seasonal employees, the scheduled hours for all YMCA part-time positions will not exceed 29.5 hours/week. Ability to lift up to 40 lbs for general office supplies and storage. Able to complete tasks on the computer for up to three hours at a time.
About
Working at the Y is more than just a job - you'll find opportunities to reach your potential while impacting your community. The Dixon Family YMCA focuses on ensuring that everyone has the opportunity to become healthier, more confident, connected, and secure.Our mission is to put Christian principles into practice through programs, services, and relationships that build healthy spirit, mind, and body for all. Every day, team members-of all ages, backgrounds, and life experiences-work to address evolving community needs by nurturing the potential of children and teens, improving individuals' health and well-being, and providing support to our neighbors.Our Commitment to Youth ProtectionAt the YMCA of Rock River Valley, we have a shared responsibility to provide safe and secure programs and services for everyone in our community. As a leader in child abuse prevention, we are dedicated to ensuring the safety and well-being of all children in our care.You play an important role in supporting this commitment by:- Reporting any items or situations that may present a health or safety hazard to staff, members, or guests to your supervisor.- Following all policies and procedures related to child safety, including proper monitoring and supervision of children in all programs and facilities.-Reporting any suspicious behavior or violations of policy and procedure to your supervisor immediately.- Completing all required child abuse prevention training in a timely manner.There's so much more to working at the Y! Discounted Programs & Services Paid Time Off 401 (a) Retirement Plan: 7% YMCA Contribution and 5% Employee Contribution 403 (b) Savings Plan: Tax-Deferred Account and Roth Account Options For retirement plan eligibility requirements, and additional information, visit www.yretirement.org.