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Yellow Pages Jobs (NOW HIRING)

TransPerfect

Account Manager

Washington, DC

Develop prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation * Create ...

TransPerfect

Account Manager

Philadelphia, PA

Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation * Create ...

TransPerfect

Account Manager

New York, NY

Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation * Create ...

TransPerfect

Account Manager

Dallas, TX

Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation * Create ...

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FeatureYellow PagesDirectory Assistant
Primary FunctionProvides printed or online business listings for consumers to find local servicesOffers real-time, personalized assistance via phone or chat to locate businesses or services
Work EnvironmentPublic-facing, often digital or print-basedCall centers or customer service settings
Required CredentialsBasic knowledge of local businesses, customer service skillsStrong communication skills, familiarity with directory systems

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Yellow Pages jobs refer to positions within companies that publish the Yellow Pages directory, which is a printed or online listing of businesses by category. These roles can include sales representatives, marketing specialists, customer service agents, data entry clerks, and editorial staff who help maintain and update business listings. Many Yellow Pages companies have transitioned to digital platforms, so jobs may also involve digital marketing, web development, and online advertising. Employees in these roles help connect local businesses with consumers, either through traditional print directories or modern digital solutions.

What are some common challenges faced by sales representatives working for Yellow Pages, and how can they overcome them?

Sales representatives at Yellow Pages often face challenges such as overcoming client skepticism about the effectiveness of print and digital directory advertising in a digital-first landscape. Building trust requires strong product knowledge and the ability to demonstrate measurable results from past campaigns. Representatives typically work closely with marketing and technical teams to tailor advertising solutions to each client's needs. Success in this role comes from persistence, ongoing learning about digital trends, and effective communication with clients and internal teams.
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Account Manager

Account Manager

TransPerfect

Washington, DC

Full-time

Posted 28 days ago

TransPerfect rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

241st of 451 rated business services

Job description

TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Description:

  • Develop prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
  • Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
  • Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
  • Creatively problem solve to improve current new business development strategy
  • Negotiate rates and deadlines with prospective and current clients
  • Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time and competitors' information
  • Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
  • Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
  • Perform other special projects or duties when required

Qualifications:

  • Excellent written and verbal English communication skills
  • Minimum Bachelor's degree or equivalent
  • Excellent problem solving and analytical skills
  • Strong interpersonal skills
  • Effective time management

What TransPerfect employees say

Pay

Benefits

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About TransPerfect

Sourced by ZipRecruiter

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.

Industry

Translation services

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1992

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