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Xps Solutions Jobs (NOW HIRING)

Senior Quality Systems Engineer

Morton Grove, IL · On-site

$88K - $119.40K/yr

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and ... Support the deployment of best practices through the XPS Quality maturity deployment process to ...

It is a collaboration that has seen our most talented XPs develop skills and create unforgettable ... solutions Take pride in the quality of their work and in constantly improving Foster a strong ...

Senior Quality Systems Engineer

Morton Grove, IL · On-site

$88K - $119.40K/yr

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and ... Support the deployment of best practices through the XPS Quality maturity deployment process to ...

While you deliver creative and inventive solutions, technical publications, and generation of ... Materials characterization techniques such as XPS, SIMS, RBS, AFM, XRR, XRD, TEM, SEM and ...

Global Capital Delivery XPS Foam Engineering Leader Location: Hybrid work environment based out of ... Provides engineering solutions to safely control energy sources with LTT, interlocks, and e-stop ...

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Xps Solutions information

What are the key skills and qualifications needed to thrive as an XPS Solutions Customer Service Representative, and why are they important?

To thrive as an XPS Solutions Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or call centers. Familiarity with CRM software, call management systems, and proficiency in using computers and telephony tools are typically required. Patience, active listening, and a customer-focused mindset are essential soft skills for delivering excellent service. These competencies ensure effective issue resolution, customer satisfaction, and contribute to the company’s reputation and client retention.

What are some common challenges faced by XPS Solutions customer service representatives, and how can they be addressed?

Customer service representatives at XPS Solutions often manage high call volumes and must provide prompt, accurate support to both property managers and residents. Balancing efficiency with personalized service can be challenging, especially during peak leasing seasons. Success in this role involves strong communication skills, adaptability to evolving property management software, and effective time management. Training and support from team leads help representatives stay up-to-date with best practices, and a collaborative team environment fosters problem-solving and continuous improvement.

What are Xps Solutions?

XPS Solutions is a company that provides call center and virtual receptionist services primarily for the self-storage industry. They offer solutions such as tenant support, payment processing, reservation management, and after-hours customer service. Their services help storage facility operators enhance customer service, streamline operations, and ensure that no customer inquiry goes unanswered, even outside regular business hours.

What is the difference between Xps Solutions vs Data Analyst?

AspectXps SolutionsData Analyst
Required CredentialsTypically requires a degree in IT, computer science, or related fields; certifications like CompTIA, Cisco, or Microsoft are commonRequires a degree in statistics, mathematics, or related fields; certifications like Microsoft Excel, Tableau, or SAS are common
Work EnvironmentOften in IT firms, consulting companies, or tech departments; involves technical problem-solvingIn various industries such as finance, healthcare, or marketing; involves analyzing data to inform decisions
Employer & Industry UsageUsed by tech companies, service providers, and enterprise IT departmentsUsed across multiple industries including finance, healthcare, marketing, and government

While Xps Solutions focuses on providing IT and technical services, Data Analysts primarily interpret data to support business decisions. Both roles require analytical skills and technical knowledge but differ in their core functions and industry applications.

More about Xps Solutions jobs
What cities are hiring for Xps Solutions jobs? Cities with the most Xps Solutions job openings:
What states have the most Xps Solutions jobs? States with the most job openings for Xps Solutions jobs include:
Infographic showing various Xps Solutions job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 2% Internship, 4% As Needed, 85% Part Time, 4% Temporary, and 3% Nights. Highlights an 25% Hybrid, and 75% Remote job distribution.

Senior Quality Systems Engineer

Xylem

Morton Grove, IL • On-site

$88K - $119.40K/yr

Full-time

Posted 2 days ago


Xylem rating

7.3

Company rating: 7.3 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

298th of 511 rated manufacturers


Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem seeks to hire a Senior Quality Systems Engineer. This role will oversee the site central audit schedule for internal and external regulatory audits, identifies needs within the site audit teams, coordinates and performs Xylem Production Service (XPS) quality maturity program annual site peer assessments, drives consistency and alignment in XPS quality maturity level progression, maintains playbooks of identified best practices and quick wins for the region, and facilitates / coordinates training opportunities for key processes and systems. This role will report to the Senior Quality Assurance Manager and will partner with site and company leaders. Key success in this role will require keeping an up-to date working knowledge of the quality systems, methods, and processes at the site to support key quality system activities as well as advise and consult with internal key stakeholders. Other duties include some supplier quality product oversight, contributing to continuous improvement or other special projects, and supporting customers and internal activities to resolve non-conformances.

  • Lead the development, maintenance, and continual improvement of the Quality Management System in accordance with applicable standards
  • Coordinate & maintain the site central audit schedule for internal audits; support and host external audits by customers, certification bodies, and regulatory agencies (e.g., ISO 9001, UL, NSF, and/or other relevant regulations)
  • Manage the timely and effective closure of audit findings, nonconformances, and opportunities for improvement
  • Develop, review, and revise quality procedures, work instructions, and records to ensure effectiveness and alignment with business needs.
  • Ensure document control and records management processes are established, effective, and compliant
  • Manage the endtoend Management Review process, including planning, facilitation, and compliance with ISO and regulatory standards
  • Facilitate risk management activities related to processes, products, and the QMS, ensuring mitigation actions are defined and monitored
  • Support the deployment of best practices through the XPS Quality maturity deployment process to reduce complexity in site systems and align on common platforms
  • Serve as a quality systems liaison to Operations, Engineering, Supply Chain, Manufacturing, and other functions.
  • Aid in the transition to an overall shared electronic system with an integrated document repository, training skills matrices, risk assessment tools, and lessons learned applications
  • Act as a subject matter expert for quality system processes, including document control, CAPA, nonconformance management, management review, and change control
  • Facilitates / coordinates training opportunities for onboarding, key processes and systems
  • Own and manage the NCR system, providing quality audits and ensuring timely identification, documentation, root cause analysis, and resolution of nonconformances.
  • Support supplier assessment activities and assignments in collaboration with Xylem XGP and the Senior Quality Assurance Manager
  • Support company goals and objectives as required
  • Other duties as assigned by Senior Quality Manager

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • 5+ years of equivalent work experience with Quality Management Systems, audits, and suppliers
  • Bachelor's Degree or relevant work experience
  • Quality-related certifications (e.g., ASQ CQA, CQE, Six Sigma Green/Black Belt, Lead Auditor) a plus
  • Possess strong partnering skills with both internal and external stakeholders.
  • Detailed working knowledge with ISO procedures and Quality Systems
  • Demonstrated leadership skills with the ability to identify and execute quality solutions through strong problem solving, presentation, and communication skills.
  • Knowledge in the areas of Engineering, Service, Manufacturing, and Quality
  • Ability to work independently and with teams to teach and coach others in the effective use of tools and practices that provide consistent product and process quality.
  • Possess strong decision-making, analytical and problem-solving, and negotiating skills.
  • Knowledge of statistical techniques and statistical analysis software (such as MiniTab)
  • Knowledge of fundamental quality topics and metrics (e.g., APQP, PPAP, Statistical Process Control methods, 8D Methodology and Process Capability Index (CPK))
  • Ability to provide informative and professional assistance when working with the public/customers, suppliers, and co-workers while maintaining positive interpersonal relationships which encourage open dialog.
  • Demonstration of good oral and written communication skills with the flexibility and ability to work with several areas and levels within the Company
  • Demonstration of strong partnering and leadership skills with the ability to positively affect and influence internal and external stakeholders.
  • Ability to prioritize responsibilities and multi-task to develop and produce correct,professional and error-free documents on a timely basis.
  • Knowledge of Continuous Improvement methods.
  • Ability to review & approve corrective action analysis and product test plan review.
  • Willing to travel up to 25% to suppliers worldwide for audit & development activities.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation


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