Order Entry / Customer Service Representative
Sedona Staffing Services
0 Positions
ID: 58187952
Posted On 07/30/2026
Job Overview
Remote Customer Service Representative / Order Entry Specialist
Location: Remote (On Site training and occasional meetings in Dubuque, IA)
Schedule: Monday–Friday | 8:00 AM – 4:30 PM CST
We are seeking a Remote Customer Service Representative / Order Entry Specialist to join a local Dubuque manufacturer. This position is ideal for someone who enjoys working with customers, accurately processing orders, and supporting daily business operations in a fast-paced environment. The right fit candidate will come with previous customer support and preferably AS400 experience.
Key Responsibilities
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Accurately enter and process customer orders.
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Review orders for completeness and accuracy.
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Respond to customer inquiries via email regarding:
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Order status
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Product pricing
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Shipping rates
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Delivery information
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Warranty questions
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Provide friendly, professional customer support by email and phone after training.
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Maintain accurate customer records and documentation.
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Work collaboratively with internal departments to ensure timely order fulfillment.
Qualifications
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Previous customer service, administrative, data entry, inside sales support, or order processing experience preferred.
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Excellent verbal and written communication skills.
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Strong attention to detail and organizational skills.
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Ability to prioritize multiple tasks in a fast-paced environment.
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Proficiency with Microsoft Outlook, Excel, and Word.
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Mechanical aptitude is a plus but not required.
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Experience with AS400 or other ERP systems is a plus.
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Reliable, professional, and self-motivated while working remotely.
Apply Today!
If you enjoy helping customers, have strong computer and communication skills, and are looking for a dependable remote opportunity, we'd love to hear from you. Apply today!
Please send a copy of your professional resume to:
[email protected]
Or text: 563-663-9119
Keywords: Customer Service Representative, Customer Support Representative, Order Entry Specialist, Data Entry, Administrative Assistant, Customer Support, Order Processing, Remote Customer Service, Office Support, ERP, AS400, Microsoft Office.
Primary Contact
345401
Sedona Staffing
Human Resources,
563-556-3040
Phone
Phone
Phone
Fax
[email protected]
Email
True
True
True
Job Details
Categories
Customer Service
Labor
Mechanic
Sales/Service
Shipping/Warehousing
Skilled Labor Trades
Location
Dubuque, IA
Job Type
Employee
Full/Part
Pay/Salary
0.00
Company ID
352
Job REQ #
58187952
# Positions
0
Start Date
20260730
End Date
20260902
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Sedona Staffing Services
About the Company
Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.
In summary, Sedona specializes in finding the right fit for both job seekers and businesses.
Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.
Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.