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Xbox Representative Jobs (NOW HIRING)

Inworld AI

GTM Lead - USA

Mountain View, CA · On-site

$150K - $200K/yr

... media; representing 100s of millions of end users. Our work spans areas like research and ... Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic ...

Microsoft

Principal Software Engineer

Redmond, WA · On-site

$151K - $202K/yr

... Xbox. We are seeking a Principal Software Engineer to define and lead the technical direction for ... Represent technical strategy and progress to senior leadership. * Engineering Excellence & Talent ...

Inworld AI

Applied AI Engineer- USA

Mountain View, CA · On-site

... media; representing 100s of millions of end users. Our work spans areas like research and ... Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic ...

Microsoft

Principal Software Engineer

Redmond, WA · On-site

$151K - $202K/yr

Security represents the most critical priorities for our customers in a world awash in digital ... Xbox and Windows. We boldly pursue big ideas that power transformational advances in online ...

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Xbox Representative information

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$24.5K

$44.2K

$77K

How much do xbox representative jobs pay per year?

As of Jun 9, 2026, the average yearly pay for xbox representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xbox Representative, and why are they important?

To thrive as an Xbox Representative, you need strong product knowledge of Xbox hardware and software, customer service expertise, and often a background in sales or technical support. Familiarity with CRM systems, troubleshooting tools, and Microsoft’s support platforms is typically required. Outstanding communication, patience, and problem-solving skills help you connect with customers and resolve issues effectively. These skills and qualities are crucial for delivering exceptional customer experiences and building brand loyalty for Xbox products.

How does an Xbox Representative typically collaborate with retail partners and customers to enhance brand engagement?

As an Xbox Representative, you’ll routinely work with retail partners to educate their staff about Xbox products, organize in-store demonstrations, and ensure displays are visually appealing and up-to-date. You’ll also interact directly with customers, answering product questions and providing recommendations to create a positive brand experience. This role requires excellent communication skills and the ability to build strong relationships with both store teams and consumers. Collaboration is key, as you’ll coordinate with the Xbox marketing team and report insights from the field to help shape future campaigns.

What is the difference between Xbox Representative vs Customer Support Specialist?

AspectXbox RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; knowledge of gaming productsHigh school diploma or equivalent; customer service skills
Work EnvironmentRetail stores, gaming events, or call centersCall centers, help desks, or online support platforms
Industry UsagePrimarily in gaming and electronics retailAcross various industries including tech, retail, and services
Common Search/ComparisonCustomer interaction, product knowledge, salesProblem-solving, technical support, customer service

Xbox Representatives focus on promoting and selling gaming products in retail or event settings, requiring product knowledge and sales skills. Customer Support Specialists handle technical issues and customer inquiries across industries, emphasizing problem-solving and communication. While both roles involve customer interaction, their environments and primary responsibilities differ.

What are Xbox Representatives?

Xbox Representatives are professionals who act as the face of the Xbox brand, providing customer service, technical support, and product information to gamers and retail partners. They help resolve issues related to Xbox consoles, games, and services, and may also assist with troubleshooting and account management. Xbox Representatives often work in customer support centers, retail stores, or at events, ensuring that customers have a positive experience with Xbox products and services.
What cities are hiring for Xbox Representative jobs? Cities with the most Xbox Representative job openings:
What states have the most Xbox Representative jobs? States with the most job openings for Xbox Representative jobs include:
What job categories do people searching Xbox Representative jobs look for? The top searched job categories for Xbox Representative jobs are:
Xbox Representative jobs near you
GTM Lead - USA

GTM Lead - USA

Inworld AI

Mountain View, CA • On-site

$150K - $200K/yr

Full-time

Posted 23 days ago

Job description

About Inworld
Inworld is a research lab of top researchers and engineers, building the world's top-ranked realtime voice models.
Today our models are the #1 ranked realtime voice models in the world. They are used to power the largest consumer-facing AI applications available, across categories like health, fitness, learning, therapy, companions, customer experience and media; representing 100s of millions of end users. Our work spans areas like research and development of state-of-the-art models, optimizing realtime inference, and creating best-in-class APIs and products that allow developers to engage their users.
We've raised more than $125M from Lightspeed, Section 32, Kleiner Perkins, Microsoft's M12 venture fund, Founders Fund, Meta and Stanford, among others. Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic, Logitech Streamlabs, Wishroll, Little Umbrella and Bible Chat. We've also been recognized by CB Insights as one of the 100 most promising AI companies globally and have been named one of LinkedIn's Top 10 Startups in the USA.
Your impact
We're looking for a pioneering North America GTM Lead who will work directly with the VP of Revenue to grow our sales presence in North America. In this role, you will be managing some of our most important prospects and customers. You will be hands-on in translating complex customer needs into scalable solutions, shaping how new customers experience Inworld from their very first interaction.
You'll be the architect of trust and technical credibility, working cross-functionally with product, engineering, and growth to help deals progress end-to-end, ensuring seamless adoption and long-term customer impact. Your work will lay the foundation for our GTM strategy, uncover new market opportunities, and directly influence how Inworld scales its solutions across industries.
What you'll do
  • Manage a robust book of business and run the end-to-end sales process, ensuring customer technical requirements are met and deals progress.
  • Translate customer needs into actionable technical requirements for Product and Engineering.
  • Build credibility with external stakeholders through technical fluency and solution-oriented thinking.
  • Own pipeline generation opportunities through outbound engagement, trend analysis, mining our rapidly growing PLG funnel, and working with our GTM Engineer and BDR team.
  • Partner cross-functionally with Product, TPM, and Growth teams to ensure a seamless customer experience.
  • Manage POCs and use GTM tooling to accelerate deal cycles and increase win rates.
  • Contribute to shaping GTM strategy by identifying new verticals, use cases, and expansion opportunities.

What you'll bring
  • 5+ years of experience in customer facing roles (AE, SE, GTM Lead) with demonstrated technical aptitude.
  • Strong technical background (AI, cloud, infrastructure, or software-related environments preferred).
  • Demonstrated ability to manage external customer or partner relationships toward defined outcomes.
  • Track record of independent execution, problem solving, and meticulous follow-through.
  • Effective communicator with ability to bridge technical and business conversations.
  • High level of empathy and integrity in client interactions.
  • Thrive in ambiguity and see constant change as opportunity, not obstacle.
  • Prior exposure to a product-led growth strategy and usage-based business model.
  • Bachelors degree or higher, in a technical domain.

Bonus Qualifications
  • Experience at a high-growth startup, or as a founder/operator.
  • Experience with modern GTM systems (Clay, n8n, zapier etc.).
  • Familiarity with the AI ecosystem and emerging use cases.
  • Basic understanding of sales principles (MEDDPICC, BANT etc.).

Candidates must be based in the SF Bay Area or willing to relocate (you will be working on-site in our South Bay office a few days a week).
The base salary range for this full-time position is between $150,000 - $200,000 + commission + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.

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