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Wow Cable Customer Service Jobs (NOW HIRING)

Customer Service Representative

Denver, CO ยท On-site

$16.50 - $22.50/hr

Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an ... OmniCable, LLC (OmniCable) is one of the largest redistributors of wire, cable, fiber, electrical ...

Cable Maintenance Technician

Perry, GA ยท On-site

$18 - $23/hr

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... Advance Technicians provide world class support service by completing new customer installations ...

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Wow Cable Customer Service information

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How much do wow cable customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for wow cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Wow Cable Customer Service position, and why are they important?

To excel as a Wow Cable Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting of cable services is often required. Outstanding candidates display patience, active listening, and a genuine willingness to help others resolve issues. These abilities are essential for quickly addressing customer concerns, ensuring satisfaction, and positively representing the company.

What are the typical day-to-day responsibilities for a Wow Cable Customer Service representative?

As a Wow Cable Customer Service representative, your daily tasks typically involve answering incoming calls, assisting customers with billing questions, troubleshooting cable or internet issues, and processing service requests or changes. You'll also document each interaction in company systems and may follow up with customers to ensure their issues are fully resolved. This role often requires working closely with technicians, sales teams, and other departments to provide efficient, coordinated support. You'll play a crucial part in delivering a positive customer experience and maintaining WOW!'s reputation for excellent service.

What is a Wow Cable Customer Service?

A Wow Cable Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, managing billing concerns, and providing information about WOW! services. Representatives handle phone calls, emails, or chats to ensure a seamless customer experience. Strong communication skills, problem-solving abilities, and knowledge of WOW! products are essential. The role may also involve upselling or offering promotional deals to customers.

More about Wow Cable Customer Service jobs
What cities are hiring for Wow Cable Customer Service jobs? Cities with the most Wow Cable Customer Service job openings:
What states have the most Wow Cable Customer Service jobs? States with the most job openings for Wow Cable Customer Service jobs include:
What job categories do people searching Wow Cable Customer Service jobs look for? The top searched job categories for Wow Cable Customer Service jobs are:
Infographic showing various Wow Cable Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Supervisor, Customer Service

Customer Operations

San Antonio, TX โ€ข On-site

Full-time

Re-posted 9 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you been told youโ€™re a โ€œpeople person?โ€ Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrumโ€™s Customer Service team.


Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. Youโ€™ll work in a collaborative environment, alongside an encouraging team, making a difference every day.

WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST

  • Leading a team of representatives using encouragement and accountability to create a cohesive work unit
  • Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees
  • Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
  • Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience

Weโ€™re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If youโ€™d enjoy this type of dynamic job, we want to hear from you!


WHAT YOUโ€™LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience

#LI-CG1
CCS450 2026-79617 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOUโ€™LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience
Employment Type: Full Time