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Wow Cable Customer Service Jobs (NOW HIRING)

... customers to the people and entertainment that matters most to them ... Working in Field Services with WOW! allows you all the benefits of working in a great company ...

Cable technician

Laredo, TX · On-site

$17.50 - $22.50/hr

In this role, you will be instrumental in installing, maintaining, and troubleshooting cable services, ensuring our customers receive the best possible experience. As technology evolves, your ability ...

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Wow Cable Customer Service information

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$9

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How much do wow cable customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for wow cable customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is WOW a good company to work for?

Wow Cable Customer Service representatives typically work in a fast-paced environment requiring strong communication and problem-solving skills. The company offers training and opportunities for advancement, but employee experiences can vary based on location and management. Overall, it is considered a stable employer within the telecommunications industry.

What career paths can start with customer service?

Starting in customer service, such as a Wow Cable Customer Service role, can lead to careers in sales, technical support, account management, or supervisory positions. Developing communication, problem-solving, and technical skills can facilitate advancement into roles like team lead, trainer, or specialized technician within the telecommunications industry.

What are the key skills and qualifications needed to thrive in the Wow Cable Customer Service position, and why are they important?

To excel as a Wow Cable Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting of cable services is often required. Outstanding candidates display patience, active listening, and a genuine willingness to help others resolve issues. These abilities are essential for quickly addressing customer concerns, ensuring satisfaction, and positively representing the company.

What is the highest paying customer service job?

In customer service roles, executive positions such as Customer Service Director or Vice President of Customer Experience tend to have the highest salaries, often exceeding six figures. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the typical day-to-day responsibilities for a Wow Cable Customer Service representative?

As a Wow Cable Customer Service representative, your daily tasks typically involve answering incoming calls, assisting customers with billing questions, troubleshooting cable or internet issues, and processing service requests or changes. You'll also document each interaction in company systems and may follow up with customers to ensure their issues are fully resolved. This role often requires working closely with technicians, sales teams, and other departments to provide efficient, coordinated support. You'll play a crucial part in delivering a positive customer experience and maintaining WOW!'s reputation for excellent service.

Is WOW cable still in business?

WOW Cable Customer Service representatives work for a company that is still in operation. WOW remains a provider of cable, internet, and phone services, and the company continues to serve customers in various regions. Job seekers can find opportunities in customer support, technical assistance, and sales roles within the organization.

What is a Wow Cable Customer Service job?

A Wow Cable Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, managing billing concerns, and providing information about WOW! services. Representatives handle phone calls, emails, or chats to ensure a seamless customer experience. Strong communication skills, problem-solving abilities, and knowledge of WOW! products are essential. The role may also involve upselling or offering promotional deals to customers.

More about Wow Cable Customer Service jobs
What cities are hiring for Wow Cable Customer Service jobs? Cities with the most Wow Cable Customer Service job openings:
What states have the most Wow Cable Customer Service jobs? States with the most job openings for Wow Cable Customer Service jobs include:
Infographic showing various Wow Cable Customer Service job openings in the United States as of June 2026, with employment types broken down into 14% As Needed, 14% Full Time, 14% Temporary, and 58% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Automotive Customer Service Representative

Automotive Customer Service Representative

Cable Dahmer Automotive Group

Topeka, KS

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

Automotive Customer Service Representative (Collision Center)
Full-Time
Pay Based on Experience
Location: Cable Dahmer of Topeka
Cable Dahmer Automotive Group is seeking a Customer Service Representative (CSR) to join our Collision Center team. This role serves as the primary point of contact for customers throughout the repair process and plays a key role in delivering an exceptional customer experience.
The ideal candidate is organized, friendly, and comfortable managing multiple tasks in a fast-paced environment. This is an entry-level position with opportunities for career growth within the automotive industry.
What You'll Do
Greet customers and provide a welcoming, professional experience in the collision center
Answer customer questions and explain repair services and timelines
Schedule repair appointments and coordinate with technicians to ensure efficient workflow
Assist customers with repair estimates and explain the repair process
Communicate with insurance companies to support claims processing and required documentation
Provide regular updates to customers on repair progress and timelines
Process invoices, payments, and resolve billing questions when needed
Address customer concerns and help resolve issues to ensure a positive experience
Maintain accurate customer records, repair orders, and documentation
Support general office operations including phone calls, filing, and system updates
What We're Looking For
High school diploma or equivalent required
Previous customer service or retail experience preferred
Strong communication skills with the ability to clearly explain information to customers
Friendly and professional demeanor with strong interpersonal skills
Detail-oriented with strong organizational and multitasking abilities
Basic computer proficiency and comfort using office systems
Ability to remain calm and professional in a fast-paced environment
Why Join Cable Dahmer?
Cable Dahmer Automotive Group is committed to creating long-term career opportunities for our team members. We offer a supportive environment where employees can grow, learn, and build a career in the automotive industry.
Full-time team members enjoy:
Medical, dental, and vision insurance
401(k) with company match
Paid time off
Employee discounts on vehicles, service, and parts
Career advancement opportunities
A positive and team-oriented work environment
EEO, including disability/vets