ZipRecruiter

Log In

1

Wow Cable Customer Service Jobs in Georgia (NOW HIRING)

Wow

Field Service Technician

Augusta, GA

$18 - $24/hr

... cable * Performing speed tests, ping tests, trace routes, and network diagnostics * Training customers on the proper use of equipment and services * Ensuring compliance with FCC, NESC, OSHA, and WOW ...

Wow

Field Service Technician- Comm

Columbus, GA

... cable, data, & telephony installations following WOW! specifications and industry practices ... Maintains and tracks flow of customer premise equipment necessary to perform daily work assignments

General Cable

Be Seen First

Cable Technician Xfinity $1200+ per week

Atlanta, GA · On-site

$1.2K - $2.0K/wk

... services working properly. -Be able to troubleshoot all services, cable wires, splitters and equipment functionality. -Excellent customer service. -make sure that every single job is completed ...

General Cable

Be Seen First

Cable Installation Technician $1200+ per week

Savannah, GA · On-site

$1.2K - $2.0K/wk

... all services, cable wires, splitters and equipment functionality. -Excellent customer service. -make sure that every single job is completed following the company standards. -Educate customers on ...

Cable One

Customer Care Specialist I-Residential

Perry, GA · On-site

$15.25 - $20.25/hr

At Sparklight and our Cable One family of Brands, we're all about connecting people to what matters ... Your role will be key in delivering exceptional service and driving our growth. What You'll Be ...

Brightspeed

Customer Service Technician

Hinesville, GA · On-site

$15.75 - $21.25/hr

Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...

Brightspeed

Customer Service Technician

Hinesville, GA · On-site

$15.75 - $21.25/hr

Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...

Brightspeed

Customer Service Technician

Hinesville, GA · On-site

$15.75 - $21.25/hr

Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...

next page

Showing results 1-20

All JobsWow Cable Customer Service JobsWow Cable Customer Service Jobs in Georgia

Wow Cable Customer Service information

See Georgia salary details

$8

$15

$22

How much do wow cable customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for wow cable customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a Wow Cable Customer Service?

A Wow Cable Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, managing billing concerns, and providing information about WOW! services. Representatives handle phone calls, emails, or chats to ensure a seamless customer experience. Strong communication skills, problem-solving abilities, and knowledge of WOW! products are essential. The role may also involve upselling or offering promotional deals to customers.

What are the typical day-to-day responsibilities for a Wow Cable Customer Service representative?

As a Wow Cable Customer Service representative, your daily tasks typically involve answering incoming calls, assisting customers with billing questions, troubleshooting cable or internet issues, and processing service requests or changes. You'll also document each interaction in company systems and may follow up with customers to ensure their issues are fully resolved. This role often requires working closely with technicians, sales teams, and other departments to provide efficient, coordinated support. You'll play a crucial part in delivering a positive customer experience and maintaining WOW!'s reputation for excellent service.

What are the key skills and qualifications needed to thrive in the Wow Cable Customer Service position, and why are they important?

To excel as a Wow Cable Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting of cable services is often required. Outstanding candidates display patience, active listening, and a genuine willingness to help others resolve issues. These abilities are essential for quickly addressing customer concerns, ensuring satisfaction, and positively representing the company.

What are popular job titles related to Wow Cable Customer Service jobs in Georgia?

For Wow Cable Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Wow Cable Customer Service jobs in Georgia look for?

The top searched job categories for Wow Cable Customer Service jobs in Georgia are:

Wow Cable Customer Service jobs near you
Infographic showing various Wow Cable Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Field Service Technician

Wow

Augusta, GA

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

WOW is Hiring a Field Service Technician!

As aField Service Technician, you'll play a critical role in connecting our customers to the services they rely on every day, from high-speed internet and video services to phone connectivity. You'll work independently, develop valuable technical skills, and build a rewarding career with a company recognized as one of the nation's Best Places to Work.

Why You'll Love Working at WOW!

Competitive Pay & Incentives

  • $18.00-$24.00 per hour(based on experience)
  • Quarterly bonus opportunities
  • Nationally recognized certifications that can increase your earning potential

Everything You Need to Succeed

  • Company vehicle
  • Gas card
  • Tools and equipment provided
  • Professional uniforms and PPE

Outstanding Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • FlexPay
  • Tuition reimbursement
  • Significant employee discounts on WOW! broadband services (where available)

What You'll Do

As a Field Service Technician, you'll install, troubleshoot, repair, and maintain WOW! services while delivering an exceptional customer experience.

Daily Responsibilities Include:

  • Installing, upgrading, reconnecting, disconnecting, and modifying internet, video, and phone services
  • Installing and relocating outlets, converters, modems, and customer equipment
  • Running interior and exterior wiring
  • Diagnosing signal, picture quality, and connectivity issues
  • Troubleshooting from the customer device all the way to the network tap
  • Repairing and replacing network components and coaxial cable
  • Performing speed tests, ping tests, trace routes, and network diagnostics
  • Training customers on the proper use of equipment and services
  • Ensuring compliance with FCC, NESC, OSHA, and WOW! standards
  • Maintaining company vehicles, tools, and equipment
  • Completing work orders and documentation accurately
  • Delivering outstanding customer service at every interaction

What You'll Need

  • High school diploma or equivalent
  • Valid driver's license with a good driving record
  • Ability to work independently and manage time effectively
  • Strong troubleshooting and problem-solving skills
  • Ability to explain technical information to non-technical customers
  • Ability to operate handheld technology and field service applications
  • Ability to read maps and navigate service areas
  • Flexibility to work evenings, weekends, and on-call shifts as needed

Technical Skills

  • Experience using testing equipment such as:
  • Signal Level Meters (SLM)
  • Volt-OHM Meters
  • Ability to maintain accurate records, work orders, and service documentation

Physical Requirements

This position is active, hands-on, and performed in a variety of indoor and outdoor environments.

Candidates must be able to:

  • Work outdoors in all weather conditions
  • Lift and carry up to 90 pounds
  • Carry and safely operate extension ladders (up to approximately 28 feet and 75 pounds)
  • Work at heights, including rooftops and utility poles
  • Work in confined spaces such as attics and crawl spaces
  • Bend, kneel, crouch, crawl, climb, reach, push, pull, and grasp regularly
  • Distinguish between wire colors and sizes
  • Safely operate company vehicles and work near electrical equipment and power lines

Ready to Build Your Career with WOW?

If you're looking for a rewarding career where every day is different, your work makes an impact, and your growth is supported, we'd love to hear from you.

Apply today and start connecting communities with WOW!

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Apply