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Workplace Experience Manager Jobs (NOW HIRING)

CBRE

Workplace Experience Manager

Chicago, IL · On-site

As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception ...

JLL

Workplace Experience Manager

Richardson, TX

$85K - $105K/yr

JLL - Workplace Experience Manager / Office Concierge(M1) Transform at JLL as an integrated Facility Operations Manager on a telecommunications client account in our Technology vertical! Location:

Apptronik

Workplace Experience Manager

Sunnyvale, CA · On-site

Job Summary The Workplace Experience Manager owns the day-to-day experience and operation of Apptronik's Sunnyvale site, an executive- and VIP-heavy location supporting our perception AI and product ...

CBRE

Workplace Experience Manager

Charlotte, NC · On-site

As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception ...

NFX

Workplace Experience Manager

San Francisco, CA · On-site

$100K - $130K/yr

Our Workplace Experience Manager owns that experience in our San Francisco office. You'll make sure our workplace runs exceptionally well, our team is taken care of, and every interaction with NFX ...

Newmark Group

WI · On-site

Job Summary The Workplace Experience Manager is responsible for supporting the day-to-day operation, maintenance, safety, and workplace experience of the assigned facility. This position works ...

New

Lime

Workplace & Experience Manager

San Francisco, CA · On-site

$134K - $137K/yr

Lime is hiring a Workplace & Experience Manager to join our Real Estate team. In this role, you will report into the Senior Manager of Real Estate. You will own the physical environment and end-to ...

Newmark Group

Job Summary The Workplace Experience Manager is responsible for supporting the day-to-day operation, maintenance, safety, and workplace experience of the assigned facility. This position works ...

New

Lime

Workplace & Experience Manager

San Francisco, CA · On-site

$118K - $125K/yr

Lime is hiring a Workplace & Experience Manager to join our Real Estate team. In this role, you will report into the Senior Manager of Real Estate. You will own the physical environment and end-to ...

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Workplace Experience Manager information

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$24.5K

$59.5K

$116K

How much do workplace experience manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for workplace experience manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a Workplace Experience Manager do?

A Workplace Experience Manager is responsible for creating and maintaining a positive, productive, and engaging work environment for employees. Their duties often include overseeing office facilities, managing workplace services, organizing events, and ensuring that the workspace supports both employee well-being and company culture. They work closely with HR, operations, and facilities teams to implement programs and services that enhance the employee experience. The goal is to foster a workplace that attracts and retains talent while boosting productivity and satisfaction.

How does a Workplace Experience Manager typically collaborate with other departments to enhance employee satisfaction?

A Workplace Experience Manager works closely with HR, facilities, IT, and leadership teams to ensure a seamless and positive work environment for all employees. They often coordinate with HR to implement wellness initiatives, partner with facilities to optimize office layouts, and collaborate with IT to support hybrid or remote work technologies. This cross-functional collaboration is essential for addressing employee feedback, streamlining processes, and creating a workplace culture that promotes satisfaction and productivity.

What are the key skills and qualifications needed to thrive as a Workplace Experience Manager, and why are they important?

To thrive as a Workplace Experience Manager, you need expertise in facilities management, project coordination, and a background in business administration or hospitality. Familiarity with workplace management software, building automation systems, and certifications like IWFM or IFMA are typically required. Exceptional interpersonal skills, creativity, and a proactive approach help drive a positive and engaging workplace culture. These skills ensure efficient operations, employee satisfaction, and a productive work environment that supports organizational goals.

What is the difference between Workplace Experience Manager vs Facilities Coordinator?

AspectWorkplace Experience ManagerFacilities Coordinator
CredentialsRelevant certifications in facilities management, customer service, or workplace strategyOften certifications in facilities management or administrative support
Work EnvironmentFocuses on employee experience, workplace culture, and amenitiesHandles maintenance, space allocation, and operational tasks
Employer & Industry UsageUsed in corporate offices, tech firms, and organizations prioritizing employee experienceCommon in building management, real estate, and corporate facilities
Search & Comparison IntentPeople comparing roles related to workplace environment and employee experienceIndividuals looking into operational or maintenance roles in facilities

The Workplace Experience Manager primarily focuses on enhancing employee satisfaction, managing workplace amenities, and creating a positive environment. In contrast, the Facilities Coordinator handles operational tasks like maintenance and space management. Both roles are essential in maintaining a functional and welcoming workplace but differ in scope and focus.

More about Workplace Experience Manager jobs

What cities are hiring for Workplace Experience Manager jobs?

Cities with the most Workplace Experience Manager job openings:

What are the most commonly searched types of Workplace Experience jobs?

The most popular types of Workplace Experience jobs are:

What states have the most Workplace Experience Manager jobs?

States with the most job openings for Workplace Experience Manager jobs include:

What are popular job titles related to Workplace Experience Manager jobs?

For Workplace Experience Manager jobs, the most frequently searched job titles are:

Workplace Experience Manager jobs near you
Infographic showing various Workplace Experience Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

Workplace Experience Manager

Chicago, IL • On-site

CBRE
Real Estate • 10K+ employees
Learn more about CBREexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

CBRE rating

8.1

Company rating: 8.1 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

Job description

About the Role:
As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do:
  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
  • Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
  • Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
  • Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
  • Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed.
  • Ensure support provided by the team is efficient and consistent.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
  • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You'll Need:
  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills with a strong inquisitive mindset.

Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About CBRE Group, Inc.
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The salary range for the Workplace Experience Manager position is $110,000 - $1115,000 per year. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

What CBRE employees say

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Hours and flexibility

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About CBRE

Sourced by ZipRecruiter

The real estate industry is undergoing significant and exciting change, increasingly driven by data and technology. At CBRE, the world's premier commercial real estate services company, we empower teams to take ownership over that technology and shape it, offering both nimble, research-driven product design and the resources of a Fortune 500 business. We approach culture with intention, valuing camaraderie, collaboration, inclusivity and a healthy work/life balance. The user experience team is passionate about the quality, usability, and simplicity of the experiences we create. Individuals in these roles gather these key user insights, and then use them to inspire and inform product strategy and design solutions. We partner closely with each other, engineering, and product management to create innovative, usable, great-looking products.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1906

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