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Workplace Experience Manager Jobs (NOW HIRING)

Puma

Junior Workplace Experience Manager

Somerville, MA · On-site

$51K - $68K/yr

YOUR MISSION The Junior Workplace Experience Manager plays a key role in delivering a world-class experience for employees and guests at PUMA North America's Headquarters in Somerville, MA. Acting as ...

Puma

Junior Workplace Experience Manager

Boston, MA

$51K - $68K/yr

YOUR MISSION The Junior Workplace Experience Manager plays a key role in delivering a world-class experience for employees and guests at PUMA North America's Headquarters in Somerville, MA. Acting as ...

Airwallex

Manager, Workplace Experience

San Francisco, CA · On-site

$170K - $200K/yr

Manage workplace and wellbeing projects in cooperation with global Workplace Experience leads. * Create and manage a warm, welcoming guest experience and a scalable guest management system. * Provide ...

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$24.5K

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How much do workplace experience manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for workplace experience manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

How does a Workplace Experience Manager typically collaborate with other departments to enhance employee satisfaction?

A Workplace Experience Manager works closely with HR, facilities, IT, and leadership teams to ensure a seamless and positive work environment for all employees. They often coordinate with HR to implement wellness initiatives, partner with facilities to optimize office layouts, and collaborate with IT to support hybrid or remote work technologies. This cross-functional collaboration is essential for addressing employee feedback, streamlining processes, and creating a workplace culture that promotes satisfaction and productivity.

What does a Workplace Experience Manager do?

A Workplace Experience Manager is responsible for creating and maintaining a positive, productive, and engaging work environment for employees. Their duties often include overseeing office facilities, managing workplace services, organizing events, and ensuring that the workspace supports both employee well-being and company culture. They work closely with HR, operations, and facilities teams to implement programs and services that enhance the employee experience. The goal is to foster a workplace that attracts and retains talent while boosting productivity and satisfaction.

What are the key skills and qualifications needed to thrive as a Workplace Experience Manager, and why are they important?

To thrive as a Workplace Experience Manager, you need expertise in facilities management, project coordination, and a background in business administration or hospitality. Familiarity with workplace management software, building automation systems, and certifications like IWFM or IFMA are typically required. Exceptional interpersonal skills, creativity, and a proactive approach help drive a positive and engaging workplace culture. These skills ensure efficient operations, employee satisfaction, and a productive work environment that supports organizational goals.

What is the difference between Workplace Experience Manager vs Facilities Coordinator?

AspectWorkplace Experience ManagerFacilities Coordinator
CredentialsRelevant certifications in facilities management, customer service, or workplace strategyOften certifications in facilities management or administrative support
Work EnvironmentFocuses on employee experience, workplace culture, and amenitiesHandles maintenance, space allocation, and operational tasks
Employer & Industry UsageUsed in corporate offices, tech firms, and organizations prioritizing employee experienceCommon in building management, real estate, and corporate facilities
Search & Comparison IntentPeople comparing roles related to workplace environment and employee experienceIndividuals looking into operational or maintenance roles in facilities

The Workplace Experience Manager primarily focuses on enhancing employee satisfaction, managing workplace amenities, and creating a positive environment. In contrast, the Facilities Coordinator handles operational tasks like maintenance and space management. Both roles are essential in maintaining a functional and welcoming workplace but differ in scope and focus.

More about Workplace Experience Manager jobs
What cities are hiring for Workplace Experience Manager jobs? Cities with the most Workplace Experience Manager job openings:
What are the most commonly searched types of Workplace Experience jobs? The most popular types of Workplace Experience jobs are:
What states have the most Workplace Experience Manager jobs? States with the most job openings for Workplace Experience Manager jobs include:
Workplace Experience Manager jobs near you
Junior Workplace Experience Manager

Junior Workplace Experience Manager

Puma

Somerville, MA • On-site

$51K - $68K/yr

Full-time

Re-posted 18 days ago

PUMA rating

8.0

Company rating: 8.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

1st of 103 rated fashion retailers

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.
Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION
The Junior Workplace Experience Manager plays a key role in delivering a world-class experience for employees and guests at PUMA North America's Headquarters in Somerville, MA. Acting as the welcoming face of the brand, this position serves as the first point of contact for employees and visitors ensuring every interaction reflects PUMA's culture, energy, and values.
This role is central to creating a vibrant and engaging workplace environment, with a strong focus on employee experience, culture activation, wellness, and best-in-class workplace. The Junior Workplace Experience Manager supports both the day-to-day flow of the headquarters and the broader cultural initiatives that bring the workplace to life, helping to foster connection, engagement, and a sense of community across the building.
  • Welcome employees, guests, and visitors into PUMA Headquarters creating a consistently positive, high-energy first impression
  • Act as the "connector of the building," helping people navigate the space, understand how things work, and plug into everything happening across the site
  • Champion culture every day - finding opportunities to improve connection, engagement, and the overall employee experience
  • Own the front desk experience end-to-end, from greeting visitors to keeping the flow of the lobby running smoothly
  • Support the behind-the-scenes that keeps the workplace running - from catering coordination and invoice support to day-to-day Central Services needs
  • Planning and supporting employee events, activations, wellness moments, and engagement experiences that bring people together and make the workplace feel vibrant and connected
  • Partner closely with Director Central Services to manage access control, ensuring employees and guests have safe, seamless entry into the building
  • Create engaging communications that keep employees informed, excited, and connected to what's happening across the business, including events, announcements, and Workplace Experience initiatives
  • Support the daily operations of the Barista Bar and Pantry program to create an inviting, energizing environment
  • Coordinate employee volunteerism, community service, and engagement opportunities that strengthen PUMA's connection to the Somerville community
  • Engage with employees through conversations, surveys, and regular touchpoints to understand needs, gather feedback, and continuously evolve Workplace Experience programming to create a worldclass workplace
  • Manage and maintain the Central Services and Workplace Experience SharePoint sites, ensuring employees have accurate, timely, and easily accessible information and resources
  • Jump in wherever needed - supporting special projects and bringing ideas to life as priorities evolve
  • Serve on the Emergency Response Team as a designated Safety Captain

YOUR TALENT
  • High School Diploma required with approx. 2 years of experience in a hospitality or front facing administrative role
  • Event planning and event execution experience highly desirable
  • Demonstrating technical knowledge and proficiency in AppSpace, Canva, Microsoft Office Suite and social media tools
  • Excellent communication and customer service skills
  • Ability to multitask and manage multiple priorities
  • Role requires in-person/on-site work; occasional after hour event support required

The hiring range base pay for this position is $51,800-$68,905 + Bonus + Benefits
(Benefit Summary Corporate)
Pay may vary depending on job-related knowledge, skills, and experience.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,
gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at
PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal
opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000
employees worldwide.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.For additional information, please contact: us-hrrecruiter@puma.com

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