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Working From Home Jobs in Virginia (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the home) * Hard wired ethernet internet connection with minimum speeds of 50 Mbps ...

The Shank Group

Life Insurance Sales Agent

Richmond, VA · Remote

$45K - $65K/yr

Work From Home -- Manage your own calendar and client appointments * Training & Mentorship -- Get onboarding support, coaching, and ongoing guidance * Proven Sales Process -- Follow a structured ...

The Shank Group

Life Insurance Sales Agent

Norfolk, VA · Remote

$45K - $65K/yr

Work From Home -- Manage your own calendar and client appointments * Training & Mentorship -- Get onboarding support, coaching, and ongoing guidance * Proven Sales Process -- Follow a structured ...

Promoted2

Remote Insurance Agent

Virginia Beach, VA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Insurance Agent

Bristol, VA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

New

HMG Careers

Sales Executive - Remote

Big Stone Gap, VA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Working From Home information

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How much do working from home jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for working from home in Virginia is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive when working from home, and why are they important?

To excel when working from home, you need strong self-motivation, time management, and the ability to work independently, often supported by a relevant educational background or job-specific skills. Familiarity with remote collaboration tools such as Zoom, Slack, and project management platforms like Trello or Asana is typically required. Excellent communication, adaptability, and problem-solving skills help remote workers stand out by ensuring clear interactions and efficient task completion. These skills and tools are crucial for maintaining productivity, accountability, and effective teamwork outside a traditional office environment.

What is the difference between Working From Home vs Customer Service Representative?

AspectWorking From HomeCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or call center, sometimes remote
Required CredentialsVaries; often high school diploma or equivalentHigh school diploma or equivalent; customer service skills
Industry UsageAcross many industries including tech, sales, supportPrimarily in retail, telecom, finance, and service sectors
Work NatureIndependent, flexible scheduleCustomer interaction, problem-solving

Working From Home offers flexible, remote work across various industries, often requiring basic credentials. Customer Service Representatives focus on assisting customers, typically in office or call center settings, with specific industry-related skills. While both roles may be remote, their primary functions and credentials differ, making this comparison useful for job seekers exploring remote customer support opportunities.

What does working from home mean?

Working from home refers to performing your job duties remotely, usually from your own residence, instead of commuting to a traditional office. Employees can communicate with colleagues and complete tasks using digital tools such as email, video conferencing, and cloud-based software. This arrangement offers flexibility and can help with work-life balance, but it also requires self-discipline, good time management, and a suitable workspace.

What are some common challenges faced when working from home, and how can they be addressed?

One of the main challenges of working from home is maintaining clear boundaries between work and personal life, which can lead to overworking or distractions. Effective time management, setting a dedicated workspace, and establishing a daily routine can help minimize these issues. Additionally, remote workers may sometimes feel isolated, so proactively communicating with team members and participating in virtual meetings can foster connection and collaboration. Employers often provide tools and platforms for remote communication and productivity, which can make the transition smoother.
What are the most commonly searched types of Working jobs in Virginia? The most popular types of Working jobs in Virginia are:
What cities in Virginia are hiring for Working From Home jobs? Cities in Virginia with the most Working From Home job openings:
Working From Home jobs near you
Infographic showing various Working From Home job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $42,518 per year, or $20.4 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Re-posted 21 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)