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Workforce Supervisor Jobs (NOW HIRING)

Montgomery County

Workforce Career Advisor

Dayton, OH · On-site

$49K - $64K/yr

Position Overview Full performance level in Workforce under the general supervision of Workforce Supervisor, Workforce Manager, Social Program Coordinator or higher level administrator, requiring ...

Montgomery County

Workforce Specialist I/II

Dayton, OH · On-site

$46K - $64K/yr

Position Overview Under the general supervision of a Workforce Supervisor, Workforce Program Coordinator, Workforce Manager, or higher level administrator, provides essential functions by ...

Surge Staffing

Onsite Manager

Geismar, LA

$50K - $60K/yr

Perform duties of the Workforce Supervisor or Workforce Staffing Specialist as necessary * Produce requested management reports * Follow company policies and procedures for all staffing and customer ...

New

Surge Staffing

Onsite Manager

Geismar, LA · On-site

$50K - $60K/yr

Perform duties of the Workforce Supervisor or Workforce Staffing Specialist as necessary * Produce requested management reports * Follow company policies and procedures for all staffing and customer ...

New

Surge Staffing

Onsite Manager

Baton Rouge, LA · On-site

$50K - $60K/yr

Perform duties of the Workforce Supervisor or Workforce Staffing Specialist as necessary * Produce requested management reports * Follow company policies and procedures for all staffing and customer ...

New

Surge Staffing

Onsite Manager

Reading, PA · On-site

$50K - $55K/yr

Perform duties of the Workforce Supervisor or Workforce Staffing Specialist as necessary * Produce requested management reports * Follow company policies and procedures for all staffing and customer ...

Arizona State Hospital

Job Page

Prescott Valley, AZ · On-site

$24.02/hr

WORKFORCE SUPERVISOR Job Location: Division of Employment and Rehabilitation Services (DERS) Workforce Solutions Administration (WSA) 3262 Bob Drive, Prescott Valley, Arizona 86314 Posting Details:

TEAM, Inc.

Supervisor Workforce

Alvin, TX · On-site

... Global Workforce processes and procedures * Supports operations, and other Staffers/Recruiters ... Supervises and assists as necessary on the recruits skilled billable personnel for full-time and ...

HopeLink Behavioral Health

Workforce Analyst

Oakton, VA · On-site

$60K - $65K/yr

Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or escalate leave requests as needed. * Maintain up-to-date records of time-off balances, shift swaps, and ...

HopeLink Behavioral Health

Workforce Analyst

Oakton, VA

$60K - $65K/yr

Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or escalate leave requests as needed. * Maintain up-to-date records of time-off balances, shift swaps, and ...

HopeLink Behavioral Health

Workforce Analyst

Oakton, VA · Remote

$60K - $65K/yr

Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or escalate leave requests as needed. * Maintain up-to-date records of time-off balances, shift swaps, and ...

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Workforce Supervisor information

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$25K

$76.4K

$162K

How much do workforce supervisor jobs pay per year?

As of Jul 9, 2026, the average yearly pay for workforce supervisor in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What does a Workforce Supervisor do?

A Workforce Supervisor is responsible for overseeing and managing a team of employees to ensure efficient operation and productivity. They handle scheduling, monitor performance, provide training and support, and address any issues that may arise within the team. Their role often involves coordinating with other departments, implementing company policies, and ensuring that organizational goals are met. Workforce Supervisors play a key part in maintaining high morale and effective communication among staff.

How does a Workforce Supervisor typically collaborate with other departments to ensure effective staffing levels?

A Workforce Supervisor regularly communicates with department managers and HR to assess staffing needs, forecast demand, and address scheduling gaps. They often participate in cross-functional meetings to discuss workload projections, adjust resource allocations, and ensure coverage during peak periods or special projects. This collaborative approach helps maintain operational efficiency and provides opportunities to develop strong working relationships with various teams across the organization.

What are the key skills and qualifications needed to thrive as a Workforce Supervisor, and why are they important?

To thrive as a Workforce Supervisor, you need strong leadership abilities, workforce management experience, and a background in scheduling or operations, often supported by a relevant degree or supervisory experience. Familiarity with workforce management software (such as Kronos or NICE), reporting tools, and scheduling systems is typically required. Excellent communication, problem-solving, and conflict resolution skills help build effective teams and address workforce challenges proactively. These skills ensure optimal staffing, efficient operations, and a positive work environment, which are crucial for meeting organizational goals.

What is the difference between Workforce Supervisor vs Workforce Coordinator?

AspectWorkforce SupervisorWorkforce Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in workforce developmentHigh school diploma or equivalent; certifications are less common
Work EnvironmentSupervises staff, manages daily operations, and oversees workforce programsCoordinates activities, assists with program implementation, and supports workforce initiatives
Employer & Industry UsageUsed in government agencies, staffing firms, and large organizationsCommon in nonprofit organizations, government programs, and community services

The main difference is that Workforce Supervisors oversee staff and daily operations, while Workforce Coordinators focus on supporting program activities and coordination. Both roles require similar credentials but differ in responsibilities and scope within the workforce development field.

What states have the most Workforce Supervisor jobs? States with the most job openings for Workforce Supervisor jobs include:
What job categories do people searching Workforce Supervisor jobs look for? The top searched job categories for Workforce Supervisor jobs are:
Workforce Supervisor jobs near you
Infographic showing various Workforce Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $76,417 per year, or $36.7 per hour.
Workforce Management Specialist, Bilingual Spanish (Remote)

Workforce Management Specialist, Bilingual Spanish (Remote)

Hennepin Healthcare

Minneapolis, MN • Remote

$17.75 - $23/hr

Other

Re-posted 6 days ago

Hennepin Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

189th of 880 rated healthcare providers

Job description

JOB DETAILS
Department: Connection Center
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote
Other: Bilingual Spanish 

The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM.  Shifts will be based on the current business needs and staff seniority.  The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.

Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus.

Purpose of this position: The Workforce Management Specialist supports operations through coordination of scheduling and staffing.  Works collaboratively with Connection Center leaders to ensure correct staffing levels and target service levels are achieved.  Monitors real time service levels, capacity, and performance to ensure daily objectives are achieved.

RESPONSIBILITIES:

  • Monitor Key Performance Indicators (KPI) through actively utilizing Workforce Management tools
  • Real time monitoring of all daily performance models ensuring actual staff are aligned with predetermined forecasts and schedules provided by the Workforce Supervisor
  • Escalate and facilitate resolution of issues across Connection Center operations as required to ensure compliance with Service Level Agreements (SLA)
  • Directs staffing changes due to short- and long-range forecast revisions, considers the impact of staffing allocations and considers how staffing allocations will impact results
  • Coordinates and communicates training, meetings, and other off phone activities
  • Ensures accurate associate documentation, such as schedule change requests, time off requests and schedule adherence
  • Ensures call routing business rules and changes are communicated and implemented
  • Assist in monitoring of sick calls, tardiness, etc., entering real time exceptions into Connection Center attendance database
  • Responsible for operational reports for key areas of assignment to include but not exclusive, referrals, hospital discharge, schedulable orders
  • Manages MYMD emergency broadcast messages when system and or telephone failures occur
  • Performs other duties as required

QUALIFICATIONS:

Minimum Qualifications:

  • Associate degree in business, management, call center administration
  • One (1) year of experience forecasting and planning in a call center
  • Three years' experience in customer service involving complex analytical problem-solving skills
  • Bilingual, Spanish

-OR-

  • An approved equivalent combination of education and experience

Preferred Qualifications:

  • Mitel Call Center and Workforce Management experience

Knowledge/ Skills/ Abilities:

  • Experience with telephony reporting systems
  • Knowledgeable of all contact center metrics, processes, and key performance indicators
  • Strong organizational, analytical and data look-up, entry and mining skills
  • Strong Excel skills
  • Excellent verbal and written communications
  • Ability to work with minimal guidance in a time critical environment
  • Flexibility and change management skills
  • Coaching and mentoring skills

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