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Workforce Scheduling Analyst Jobs (NOW HIRING)

Partner with Human Resources and IT to ensure scheduling system configuration aligns with workforce ... Analyze system staffing data to evaluate coverage needs, identify gaps, and assess alignment with ...

Virtual Roster & Workforce Dimensions) * Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & records Performance analysis & continuous improvement

Partner with Human Resources and IT to ensure scheduling system configuration aligns with workforce ... Analyze system staffing data to evaluate coverage needs, identify gaps, and assess alignment with ...

Workforce Analyst

Olympic Valley, CA · On-site

$70K - $83K/yr

The Workforce Analyst is responsible for labor planning, scheduling strategy, and workforce analytics across Palisades Tahoe Resort. In partnership with operational leaders, this role optimizes labor ...

Workforce Analyst

$52K - $94K/yr

Create, manage, and adjust workforce schedules based on real-time performance data and fluctuations ... Collect, analyze, and interpret data related to call volume trends, day-of-week patterns, seasonal ...

Ability to accurately manage and analyze workforce scheduling and attendance information. * Strong organizational skills with the ability to manage multiple priorities and deadlines. * Excellent ...

Ability to accurately manage and analyze workforce scheduling and attendance information. * Strong organizational skills with the ability to manage multiple priorities and deadlines. * Excellent ...

Ability to accurately manage and analyze workforce scheduling and attendance information. * Strong organizational skills with the ability to manage multiple priorities and deadlines. * Excellent ...

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Workforce Scheduling Analyst information

See salary details

$36.5K

$76.5K

$125.5K

How much do workforce scheduling analyst jobs pay per year?

As of Aug 8, 2026, the average yearly pay for workforce scheduling analyst in the United States is $76,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce scheduling analyst, and why are they important?

To thrive as a Workforce Scheduling Analyst, you need strong analytical skills, attention to detail, and a background in business, mathematics, or a related field. Familiarity with workforce management software (such as Kronos or Workday), advanced Excel skills, and data analysis tools is typically required. Excellent organizational skills, effective communication, and problem-solving abilities help you collaborate across teams and adapt to changing staffing needs. These skills are essential to optimize staffing levels, improve operational efficiency, and support organizational goals.

How does a workforce scheduling analyst collaborate with operations and management teams to optimize staffing?

A Workforce Scheduling Analyst works closely with both operations and management teams to gather data on business needs, projected workloads, and employee availability. They communicate regularly with department leads to understand upcoming projects, expected peak times, and any changes in staffing requirements. By analyzing trends and forecasts, the analyst proposes schedule adjustments and presents data-driven recommendations in meetings, ensuring alignment with organizational goals. This collaborative approach helps maintain efficient coverage, improve employee satisfaction, and control labor costs.

What is a workforce scheduling analyst?

A Workforce Scheduling Analyst is a professional responsible for developing, managing, and optimizing employee work schedules to ensure adequate staffing and operational efficiency. They analyze workforce data, forecast labor needs, and use scheduling software to align staffing levels with business demands. Their role is crucial in industries with variable staffing requirements, such as call centers, healthcare, and retail. By balancing employee availability and business needs, they help reduce labor costs and improve service quality.

What is the difference between Workforce Scheduling Analyst vs Workforce Analyst?

AspectWorkforce Scheduling AnalystWorkforce Analyst
Primary FocusCreating and managing staff schedules to optimize coverageAnalyzing workforce data to improve staffing efficiency and productivity
Required SkillsScheduling software, data analysis, attention to detailData analysis, reporting, problem-solving
Work EnvironmentCall centers, retail, healthcare, or any industry with shift workCorporate offices, HR departments, or operations teams
Common CertificationsWorkforce management software certifications, Excel skillsData analysis certifications, Excel, or HR-related credentials

While both roles involve workforce data, the Workforce Scheduling Analyst primarily focuses on creating staff schedules, whereas the Workforce Analyst analyzes workforce data to improve overall staffing strategies. Both roles require analytical skills and familiarity with workforce management tools, but their day-to-day tasks differ based on scheduling versus data analysis.

More about Workforce Scheduling Analyst jobs
What states have the most Workforce Scheduling Analyst jobs? States with the most job openings for Workforce Scheduling Analyst jobs include:
Infographic showing various Workforce Scheduling Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $76,482 per year, or $36.8 per hour.

Analyst, Workforce Scheduling - Remote

Molina Healthcare

Long Beach, CA • Remote

$18.04 - $35.17/hr

Full-time

PTO

Posted 26 days ago


Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 198 frontline employees who took The Breakroom Quiz

163rd of 303 rated insurance


Job description

JOB DESCRIPTION Job Summary

Provides analyst support for workforce management activities including partnering with leaders to identify business needs, and proposing solutions in line with the needs of members and providers.  Ensures appropriate numbers of skilled resources are in place to manage workload demands, identifies gaps in coverage and proposes solutions for best possible outcomes.

Hours: Mon - Fri 10:30am - 7:30pm in your time zone

training will be for 1 week at the corporate office in CA

Essential Job Duties

Provides analytical input related to call handle time/volume trends, and seeks to continuously improve forecasts and plans.   
Maintains headcount requirements for each plan and works closely with leadership to ensure staffing is adequate to support compliance regulations and service level needs.
Identifies gaps in coverage, predicts work volumes, and proposes new shifts, realignments/hiring plans.
Maintains attrition capacity modeling and management of paid time off (PTO).
Measures performance in each discipline according to established key metrics and targets, and aligns appropriate schedules to meet business needs.
Maintains and updates employee information within the workforce management database to support data integrity.
Maintains relationship with training team to ensure employees attend required trainings/complete trainings during optimal times in regard to business needs/operations.
Provides production reporting to all levels of leadership per business requirements.
Supports workforce management system integrity by communicating known issues and collaborating on resolutions.
Develops workforce management/capacity templates using available data and complex formulas.

Required Qualifications
At least 2 years of relevant experience with workforce management tools, including experience with call center operations policy and procedures, and understanding and experience with service objectives and contact center analytics, or equivalent combination of relevant education and experience.
Ability to convert dollars to full-time equivalent (FTE)/application to contact center budget.
Workforce management experience, including experience with planning efforts. 
Strong data analysis skills, including data integrity experience.
Strong critical-thinking skills, and attention to detail.
Ability to multi-task and work well under pressure.
Root-cause analysis experience.
Ability to work cross-collaboratively across a highly matrixed organization and communicate across all levels of business.
Effective verbal and written communication skills.
Microsoft Office suite and applicable software program(s) proficiency.
 

Preferred Qualifications

Six Sigma or Project Management Professional (PMP) certification.
Professional in Business Analysis (PBA) and/or Professional in Risk Management (PRM).
 

#PJCore

#LI-AC1

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $18.04 - $35.17 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Employment Type: Full Time

What Molina Healthcare employees say

Pay

Benefits

Hours and flexibility

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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

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