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Workforce Optimization Jobs in Michigan (NOW HIRING)

Ohio Health

Optimization & Workforce Strategy Analyze workforce processes and labor trends to identify opportunities for optimization, automation, and efficiency. Partner with Workforce Management leadership to ...

Stellantis

BIW - Process Architect

Auburn Hills, MI · On-site

$69K - $92K/yr

The PA determines the welding process architecture for Underbody, Upperbody, or Master Plant Factory applications and ensures process feasibility, investment convergence, workforce optimization, and ...

Apex Systems

SEO Specialist

Detroit, MI · On-site

Apex also offers recruitment solutions for other select professional skills and workforce needs Automotive Digital Marketing firm seeking an SEO Specialist II. The SEO Specialist II develops and ...

Stellantis

BIW - Process Architect

Auburn Hills, MI

$69K - $92K/yr

The PA determines the welding process architecture for Underbody, Upperbody, or Master Plant Factory applications and ensures process feasibility, investment convergence, workforce optimization, and ...

Delta Workforce

Process Tech - 2nd Shift

Portage, MI · On-site

$18 - $30/hr

Delta Workforce is hiring a 2nd shift process technician for a plastic mold facility in Portage ... Ensure machines are running at optimum efficiency * Troubleshoot machine, mold, and material ...

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Workforce Optimization information

What are some typical daily responsibilities for someone working in Workforce Optimization?

As a Workforce Optimization professional, your daily responsibilities often include analyzing staffing levels, monitoring call volumes (if in a contact center), forecasting workforce demand, and adjusting schedules to meet changing business needs. You will typically collaborate closely with operations managers, team leads, and HR to ensure departments are properly staffed while maximizing efficiency and minimizing costs. Regular tasks may also involve generating reports, reviewing performance data, and making real-time recommendations based on analytics. This dynamic role offers the opportunity to influence productivity and contribute directly to organizational success.

What is workforce optimization?

Workforce optimization is a process used by organizations to improve employee productivity and operational efficiency through data analysis, scheduling, and resource management. It often involves tools like workforce management software and requires skills in analytics and planning to align staffing with business needs.

What is a Workforce Optimization job?

A Workforce Optimization (WFO) job focuses on improving efficiency, productivity, and employee performance within an organization. This role typically involves analyzing workforce data, optimizing schedules, implementing technology solutions, and enhancing customer service operations. Professionals in WFO use tools like forecasting, performance analytics, and automation to ensure the right number of employees are available at the right time. Their goal is to balance operational efficiency with employee engagement while meeting business objectives.

Is a WFM analyst a good career?

A Workforce Management (WFM) analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and often involves working in call centers or customer service environments. The role can be stable and well-paying for those with strong data analysis and communication skills.

What are the key skills and qualifications needed to thrive in the Workforce Optimization position, and why are they important?

To excel in Workforce Optimization, proficiency in data analysis, forecasting, and workforce planning is essential, often supported by a background in business, HR, or operations management. Familiarity with workforce management (WFM) platforms such as NICE, Kronos, or Genesys, and certifications like Six Sigma or Workforce Management Professional (CWMP) are highly valued. Strong communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills and qualifications enable effective deployment of resources, improved operational efficiency, and alignment of staffing with organizational goals.

What jobs pay 4000 a week without a degree?

In workforce optimization roles, high-paying positions such as experienced project managers or consultants can earn around $4,000 weekly, especially with specialized skills in data analysis, scheduling software, or process improvement. These roles often require extensive experience, strong organizational skills, and certifications like Six Sigma or PMP, but may not require a formal degree.

What is the 3 month rule for jobs?

The 3 month rule in workforce optimization typically refers to a probationary period of three months during which employee performance is closely monitored and evaluated. This period allows employers to assess skills, fit, and productivity before making long-term employment decisions or offering benefits. It is a common practice in many organizations to ensure new hires meet performance standards early on.
What are popular job titles related to Workforce Optimization jobs in Michigan? For Workforce Optimization jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Workforce Optimization jobs in Michigan look for? The top searched job categories for Workforce Optimization jobs in Michigan are:
Workforce Optimization jobs near you
Infographic showing various Workforce Optimization job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution.

Senior Director, Workforce Strategy

Spectrum Health

Grand Rapids, MI

Full-time

Medical, Retirement

Posted 12 days ago

Job description


Job Summary

This role operates at the system level, leading the integration of strategic workforce planning, people analytics (Visier), and people alignment initiatives to ensure alignment between workforce, operations, and financial strategy. The Senior Director is accountable for building a scalable, data-driven workforce planning capability that enables Corewell Health to anticipate future workforce needs, forecast demand across corporate, clinical and non-clinical roles, address evolving skill gaps, and respond to dynamic healthcare and market conditions.This leader will advance modern work design by partnering with HR, Finance, Operations, and Digital Service teams to rethink how work is structured, decomposed, and delivered by optimizing roles, workflows, and workforce mix across "buy, build, borrow, and bot/automate" strategies. A critical component of the role includes identifying and operationalizing the impact of artificial intelligence and automation on the workforce, including redefining roles, augmenting human capability, and enabling productivity gains while maintaining a strong focus on quality, safety, and the team member experience.The Senior Director will serve as a strategic partner across the system to embed forward-looking workforce insights into decision-making, ensuring alignment between workforce investments, financial performance, and strategic priorities. This includes enabling a resilient, future-ready workforce equipped with the skills, capabilities, and capacity required to sustain Corewell Health's long-term transformation and growth.

Essential Functions

  • Leads the development and execution of Corewell Health's enterprise strategic workforce planning framework, integrating workforce, financial, and operational strategies to support long-term system priorities. Translates business strategy into data-driven workforce plans, including 3-5 year forecasts, scenario modeling, and optimization of workforce mix through buy, build, borrow, and automate approaches.
  • Owns the enterprise people analytics strategy, including the vision, roadmap, and optimization of the Visier platform to deliver consistent, high-quality workforce insights. Establishes data governance and advanced analytics capabilities-such as predictive modeling, segmentation, and skills analytics-and translates complex data into clear, actionable insights that inform executive decision-making.
  • Leads the transition to a skills-based workforce model by defining future capability needs driven by AI, automation, and evolving care models. Partners with Talent, Learning, and Operations to design and align enterprise reskilling and upskilling strategies, ensuring workforce capabilities support Corewell Health's long-term transformation goals.
  • Leads enterprise People Alignment initiatives to ensure organizational structure, talent practices, and workforce investments are aligned with Corewell Health's strategic and financial priorities. Partners with senior leaders on organizational design, workforce optimization, and talent alignment, while supporting system-wide efforts that drive accountability, transparency, and goal alignment.
  • Serves as a strategic partner to HR, Finance, and Operations to integrate workforce planning into annual and long-range planning processes. Facilitates data-driven, cross-functional decision-making and influences leaders on critical trade-offs across cost, growth, and workforce investments, supporting enterprise workforce transformation and talent strategies.
  • Builds and leads a Strategic Workforce Planning & Analytics Center of Excellence, establishing standardized processes, tools, and governance to enable consistent workforce planning across the enterprise. Develops internal capability among HR and business leaders in analytics, scenario planning, and skills-based workforce strategies, while driving organizational change to embed data-driven decision-making.

Qualifications
  • Required Bachelor's Degree in business, healthcare administration, human resources or related field
  • Preferred Master's Degree
  • 10 years of relevant experience in strategic workforce planning, people analytics, organizational strategy or consulting Required
  • 7 years of relevant experience leading and developing team members Required

Physical Demands

  • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
  • Waist to Waist > 5 lbs: Seldom up to 10 lbs
  • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
  • Waist to Overhead > 5 lbs: Seldom up to 10 lbs
  • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Pushing Force > 5 lbs: Seldom up to 10 lbs
  • Pulling Force > 5 lbs: Seldom up to 10 lbs
  • Sitting: Frequently
  • Standing: Occasionally
  • Walking: Occasionally
  • Forward Bend - Standing: Seldom
  • Forward Bend - Sitting: Occasionally
  • Trunk Rotation - Standing: Seldom
  • Trunk Rotation - Sitting: Occasionally
  • Reach - Above Shoulder: Seldom
  • Reach - at Shoulder or Below: Seldom
  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Seldom
  • Forceful Pinch > 2 lbs: Seldom
  • Finger/Hand Dexterity: Frequently

How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

HR Business Partner CHW - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

40

Days Worked

M-F

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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