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Workforce Optimization Jobs in Michigan (NOW HIRING)

Perrigo

Sr Manager, HRBP Oral Care

Grand Rapids, MI · On-site

... workforce optimization. The role collaborates with Centers of Excellence (COEs) and HR Operations to deliver solutions that enhance business performance while ensuring compliance with employment laws ...

New

Deloitte

Workday HCM Functional Consultant

Detroit, MI · On-site

... workforce. Qualifications Required: * Bachelor's degree or equivalent * 1+ year of experience supporting, implementing, or optimizing Workday HCM in one or more of the following modules: HCM ...

C3 Workforce

Be Seen First

Food Production Worker

Romulus, MI · On-site

$16/hr

... ensures optimal operation of the business. Duties and Responsibilities * Visually inspect and ... C3 Workforce is a family owned and operated business and a member of the NaVOBA (National Veteran ...

Deloitte

Workday Consultant

Grand Rapids, MI · On-site

Deloitte's Emerging ERP Solutions-Workday teams are market leaders working with clients across industries to deliver transformational solutions optimized for their unique business needs. Recruiting ...

Deloitte

Workday Consultant

Detroit, MI · On-site

Deloitte's Emerging ERP Solutions-Workday teams are market leaders working with clients across industries to deliver transformational solutions optimized for their unique business needs. Recruiting ...

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Workforce Optimization information

What is a workforce optimization?

A Workforce Optimization (WFO) job focuses on improving efficiency, productivity, and employee performance within an organization. This role typically involves analyzing workforce data, optimizing schedules, implementing technology solutions, and enhancing customer service operations. Professionals in WFO use tools like forecasting, performance analytics, and automation to ensure the right number of employees are available at the right time. Their goal is to balance operational efficiency with employee engagement while meeting business objectives.

What does a workforce optimization do?

As a Workforce Optimization professional, your daily responsibilities often include analyzing staffing levels, monitoring call volumes (if in a contact center), forecasting workforce demand, and adjusting schedules to meet changing business needs. You will typically collaborate closely with operations managers, team leads, and HR to ensure departments are properly staffed while maximizing efficiency and minimizing costs. Regular tasks may also involve generating reports, reviewing performance data, and making real-time recommendations based on analytics. This dynamic role offers the opportunity to influence productivity and contribute directly to organizational success.

What are the key skills and qualifications needed to thrive in workforce optimization?

To excel in Workforce Optimization, proficiency in data analysis, forecasting, and workforce planning is essential, often supported by a background in business, HR, or operations management. Familiarity with workforce management (WFM) platforms such as NICE, Kronos, or Genesys, and certifications like Six Sigma or Workforce Management Professional (CWMP) are highly valued. Strong communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills and qualifications enable effective deployment of resources, improved operational efficiency, and alignment of staffing with organizational goals.

What are popular job titles related to Workforce Optimization jobs in Michigan?

For Workforce Optimization jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Workforce Optimization jobs in Michigan look for?

The top searched job categories for Workforce Optimization jobs in Michigan are:

Workforce Optimization jobs near you
Infographic showing various Workforce Optimization job openings in Michigan as of August 2026, with employment types broken down into 79% Full Time, 11% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Sr. Consultant- Extended Workforce

Troy, MI • On-site

Allegis Global Solutions
Professional, Scientific, and Technical Services • 1 - 5K employees
Learn more about Allegis Global Solutionsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Company Description
Quantum Work Advisory, a dynamic and innovative subsidiary of Allegis Group, specializes in workforce technology and workforce transformation advisory services. Supported by Allegis Group's 40-year legacy and $15 billion in revenues, we are committed to transforming workforce strategies and enhancing organizational performance. Learn more at quantumwork.com.
OUR COMMITMENT
We are dedicated to helping organizations design and execute workforce transformation. By leveraging the power of design thinking, AI, and automation, we create seamless, enjoyable digital experiences that make technology work for you - not the other way around. Our innovative, people-first design methodology ensures that we deliver transformational services tailored to meet your unique workforce needs.
OUR APPROACH / DESIGN THINKING
Our experienced consultants utilize journey mapping and "how might we?" frameworks to scientifically validate our strategic choices. By fostering user empathy, we enhance workforce collaboration and the execution of your digital transformation strategy.
Job Description
The Senior Consultant - Extended Workforce Advisory is a consulting-led, client-facing role responsible for advising organizations on Extended Workforce strategy, operating model design, and program optimization. This role focuses on discovery, assessment, and future-state design rather than hands-on technology configuration or program execution.
You will work with senior Procurement, HR, Talent, and IT leaders to assess existing Extended Workforce programs, define target operating models, and develop actionable roadmaps spanning governance, processes, technology, and change.
Key Responsibilities
Client Advisory & Consulting Delivery
  • Support and lead client advisory engagements focused on Extended Workforce strategy and transformation.
  • Apply QWA's consulting and design thinking methodologies to assess current-state programs and define future-state solutions.
  • Design and facilitate on-site and virtual workshops with senior stakeholders to validate findings and align on direction.
  • Prepare and present executive-level recommendations, insights, and decision materials.

Extended Workforce Strategy & Service Design
  • Assess MSP, services procurement, and Extended Workforce programs across governance, processes, and capabilities.
  • Design future-state operating models including governance structures, RASCI models, and funding approaches.
  • Identify opportunities to improve workforce visibility, compliance, cost management, and experience.
  • Build clear roadmaps supporting program maturity and long-term scalability.

Research, Analysis & Design Thinking
  • Conduct qualitative and quantitative research to assess current-state performance and market alignment.
  • Create visual artifacts such as operating model diagrams, journey maps, architecture views, and roadmap materials.
  • Stay current on Extended Workforce trends, technologies, and leading practices.
  • Contribute to whitepapers, point-of-view content, and internal knowledge assets.

Technology Enablement Advisory
In partnership with the QWA project team and Solution Architect:
  • Advise on Extended Workforce technology ecosystems including VMS, analytics, AI, automation, and integrations.
  • Recommend optimization of existing platforms or introduction of new tools aligned to business objectives.
  • Act as a bridge between business stakeholders and technical specialists, translating requirements into clear direction.

Practice Development & Growth
  • Contribute to the development of QWA intellectual property including methodologies, playbooks, and toolkits.
  • Stay current on market trends, talent technology innovations, and leading practices.
  • Identify opportunities to support clients through additional advisory services and program expansion.

Qualifications
  • 6+ years of experience in Extended Workforce, MSP, services procurement, consulting, or related domains
  • Demonstrated client-facing consulting experience delivering assessments and advisory engagements
  • Experience with VMS platforms and Extended Workforce technologies preferred
  • Strong workshop facilitation and executive communication skills
  • Bachelor's degree required
  • Willingness to travel up to 25%

Core Skills & Capabilities
  • Strong advisory and consulting skills with executive-level presence
  • Ability to translate complex workforce challenges into structured, practical solutions
  • Experience producing high-quality, executive-ready deliverables
  • Solid understanding of Extended Workforce strategies, technologies, and market dynamics
  • Proven ability to work independently while collaborating within multi-disciplinary teams

Additional Information
Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
  • Medical, dental & vision
  • Hospital plans
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
  • Company paid short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Employee Assistance Program
  • Tuition Assistance
  • Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

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