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Workforce Optimization Jobs in Michigan (NOW HIRING)

Ohio Health

$50.25 - $66.50/hr

Ensures compliance with data governance and audit requirements. 5% - Continuous Improvement Identifies opportunities for automation, optimization, and modernization. Recommend process improvements ...

MM International

Data Engineer

Dearborn, MI · On-site

$105K - $126K/yr

Identify, analyze, and resolve complex technical issues related to WorkForce Software, integrations, and data processes, ensuring system stability and optimal performance. · Documentation: Create ...

Raya Workforce

CNC Field Engineer

Williamsburg, MI · On-site

The successful candidate will be responsible for the installation, commissioning, troubleshooting, and maintenance of a diverse range of CNC equipment, ensuring optimal performance and customer ...

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Workforce Optimization information

What are some typical daily responsibilities for someone working in Workforce Optimization?

As a Workforce Optimization professional, your daily responsibilities often include analyzing staffing levels, monitoring call volumes (if in a contact center), forecasting workforce demand, and adjusting schedules to meet changing business needs. You will typically collaborate closely with operations managers, team leads, and HR to ensure departments are properly staffed while maximizing efficiency and minimizing costs. Regular tasks may also involve generating reports, reviewing performance data, and making real-time recommendations based on analytics. This dynamic role offers the opportunity to influence productivity and contribute directly to organizational success.

What is workforce optimization?

Workforce optimization is a process used by organizations to improve employee productivity and operational efficiency through data analysis, scheduling, and resource management. It often involves tools like workforce management software and requires skills in analytics and planning to align staffing with business needs.

What is a Workforce Optimization job?

A Workforce Optimization (WFO) job focuses on improving efficiency, productivity, and employee performance within an organization. This role typically involves analyzing workforce data, optimizing schedules, implementing technology solutions, and enhancing customer service operations. Professionals in WFO use tools like forecasting, performance analytics, and automation to ensure the right number of employees are available at the right time. Their goal is to balance operational efficiency with employee engagement while meeting business objectives.

Is a WFM analyst a good career?

A Workforce Management (WFM) analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and often involves working in call centers or customer service environments. The role can be stable and well-paying for those with strong data analysis and communication skills.

What are the key skills and qualifications needed to thrive in the Workforce Optimization position, and why are they important?

To excel in Workforce Optimization, proficiency in data analysis, forecasting, and workforce planning is essential, often supported by a background in business, HR, or operations management. Familiarity with workforce management (WFM) platforms such as NICE, Kronos, or Genesys, and certifications like Six Sigma or Workforce Management Professional (CWMP) are highly valued. Strong communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills and qualifications enable effective deployment of resources, improved operational efficiency, and alignment of staffing with organizational goals.

What jobs pay 4000 a week without a degree?

In workforce optimization roles, high-paying positions such as experienced project managers or consultants can earn around $4,000 weekly, especially with specialized skills in data analysis, scheduling software, or process improvement. These roles often require extensive experience, strong organizational skills, and certifications like Six Sigma or PMP, but may not require a formal degree.

What is the 3 month rule for jobs?

The 3 month rule in workforce optimization typically refers to a probationary period of three months during which employee performance is closely monitored and evaluated. This period allows employers to assess skills, fit, and productivity before making long-term employment decisions or offering benefits. It is a common practice in many organizations to ensure new hires meet performance standards early on.
What are popular job titles related to Workforce Optimization jobs in Michigan? For Workforce Optimization jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Workforce Optimization jobs in Michigan look for? The top searched job categories for Workforce Optimization jobs in Michigan are:
Workforce Optimization jobs near you
Infographic showing various Workforce Optimization job openings in Michigan as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.
Senior Workforce Management Developer - UKG

Senior Workforce Management Developer - UKG

Ohio Health

On-site

$50.25 - $66.50/hr

Full-time

Re-posted yesterday

OhioHealth rating

6.9

Company rating: 6.9 out of 10

Based on 337 frontline employees who took The Breakroom Quiz

444th of 880 rated healthcare providers

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary:

Reports to an IT functional leader and is responsible for designing, developing, and supporting integrations between UKG (Ultimate Kronos Group) platforms and internal/external systems. This role ensures high quality, scalable, and secure integration solutions that support business operations across HR, payroll, timekeeping, advanced scheduling, and related functions.
The UKG Integration Developer partners closely with HR, Payroll, IT, and third party vendors to gather requirements, translate business needs into technical solutions, develop integrations and implement integrations following established SDLC and DevOps methodologies. The role ensures continuity of data flow, supports ongoing enhancements, and proactively identifies opportunities to improve efficiency and automation across systems.
This role may also be responsible for managing vendor relationships related to UKG technologies and supporting the successful delivery of integration work across multiple business units.

Responsibilities And Duties:

40% - Integration Development & Support
Designs, develops, tests, and maintains integrations between UKG platforms and internal/external systems.
Builds and supports APIs, flatfile integrations, scheduled data flows, and custom connectors.
Ensures scalability, reliability, and accuracy of data transfers.
20% - Requirements & Solution Design
Works with HR, Payroll, IT, and business partners to gather requirements.
Translates functional needs into technical specifications, mapping documents, and workflows.
Documents all integration designs and data flow diagrams.
20% - Vendor & Stakeholder Collaboration
Coordinates with UKG support, thirdparty vendors, and internal teams.
Troubleshoots and resolves system or vendorrelated data flow issues.
Ensures integrations follow UKG best practices.
15% - Daily Operations & Monitoring
Monitors integration performance, logs, and error queues.
Provides issue resolution, rootcause analysis, and longterm remediation.
Ensures compliance with data governance and audit requirements.
5% - Continuous Improvement
Identifies opportunities for automation, optimization, and modernization.
Recommend process improvements aligned with organizational strategy.

Minimum Qualifications:

Bachelor's Degree: Computer and Information Science

Additional Job Description:

degree in computer science, Information Technology, Healthcare Administration, or a related field.

Minimum of 5-7 years of experience in and support within a healthcare environment.

Dell Boomi certification is required

SPECIALIZED KNOWLEDGE

  • Ability to communicate complex technical details clearly to both technical and nontechnical audiences.
  • Ability to work in a fastpaced environment and manage multiple integration tasks simultaneously.
  • Strong collaboration skills with internal stakeholders and external vendors.
  • Ability to analyze, troubleshoot, and resolve integration failures and performance issues.
  • Ability to develop solutions for problems where existing precedents may not exist.
  • Ability to document technical solutions, mappings, workflows, and integration specifications.
  • Knowledge of integration technologies, including REST/SOAP APIs, web services, SQL, SFTP, middleware, and ETL tools.
  • Strong understanding of UKG data models, connectors, imports/exports, Dell Boomi, and UKG API frameworks.
  • Familiarity with Agile methodologies, DevOps concepts, and modern SDLC practices.
  • Knowledge of information security principles related to data integration and secure data transfers.
  • Strong verbal and written communication skills.
  • Knowledge of risk mitigation practices related to system integrations.

DESIRED ATTRIBUTES

  • Experience leading major ERP upgrades, implementations, or transformation initiatives.
  • Strong designthinking, creative problemsolving, and strategicroadmap development skills.
  • Highly effective collaborator with demonstrated success driving people, process, and technology change.
  • Subject matter expert in Workday , UKG, ServiceNow or other ERP technologies.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

ERP Support

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

What OhioHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

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About OhioHealth

Sourced by ZipRecruiter

OhioHealth is a not-for-profit, faith-based health system based in Columbus, Ohio, US. Operating since 1981, it is one of the largest and most comprehensive health systems in its area of operation. OhioHealth's business is grounded at the union of the healthcare and medical industry. The organization provides a full range of healthcare services from acute hospital care to rehabilitative and long-term care, including medical research and development.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

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