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Workforce Optimization Specialist Jobs (NOW HIRING)

UnityPoint Health

Staffing Asst

West Des Moines, IA · On-site

West Des Moines, IA -Corporate Office, Workforce Optimization Center Part-time, 4a-4p - Sat/Sun, Weekend package (Ex: $21.20 x 1.5 = $31.80) We are seeking a Staffing Specialist to oversee day-to-day ...

Arizona Western College

Workforce Specialist

Yuma, AZ · On-site

The Workforce Specialist provides support to the Entrepreneurial College, performing research and ... Provides support to the EVP in pursuit of optimizing the student experience through career ...

Arizona Western College

Workforce Specialist

Yuma, AZ · On-site

The Workforce Specialist provides support to the Entrepreneurial College, performing research and ... Provides support to the EVP in pursuit of optimizing the student experience through career ...

GoIntellects Inc.

AWS Connect Specialist

Washington, DC · On-site

$90/hr

AWS Connect Specialist-Long-Term Contract (Government) Position Title: AWS Connect Specialist ... Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS ...

Health Advocate, Inc.

Command Center Specialist

$35K/yr

... Workforce Optimization * Manage real-time staffing needs and respond to short-term operational ... The Specialist We're Looking For A Fast Thinker with Strong Judgment * You can quickly assess ...

Health Advocate Solutions

Command Center Specialist

$35K/yr

... Workforce Optimization * Manage real-time staffing needs and respond to short-term operational ... The Specialist We're Looking ForA Fast Thinker with Strong Judgment * You can quickly assess ...

Visier Solutions Inc

Workforce Planning Advisor

OR · On-site +1

... Specialists, and Support) to ensure on-time, high-quality implementation and post-go-live ... Partner with Sales and Solution Engineering teams during the sales cycle to recommend optimal ...

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Workforce Optimization Specialist information

See salary details

$16K

$55.8K

$102K

How much do workforce optimization specialist jobs pay per year?

As of Aug 19, 2026, the average yearly pay for workforce optimization specialist in the United States is $55,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a workforce optimization specialist?

A Workforce Optimization Specialist is a professional responsible for improving workforce efficiency and productivity within an organization. They analyze staffing levels, employee performance, and business needs to develop strategies that ensure the right people are in the right roles at the right time. Their work often involves using software tools to forecast workload, schedule employees, and monitor key performance indicators. Ultimately, their goal is to balance operational efficiency with high-quality customer service while controlling labor costs.

What are the key skills and qualifications needed to thrive as a workforce optimization specialist?

To thrive as a Workforce Optimization Specialist, you need strong analytical abilities, experience in workforce planning, and a background in business, HR, or a related field. Expertise in workforce management (WFM) software, data analytics tools, and sometimes certifications like Six Sigma or PMP are highly valued. Exceptional problem-solving, communication, and adaptability are crucial soft skills for balancing business needs and employee satisfaction. These skills ensure effective resource allocation, improved operational efficiency, and better alignment of workforce strategies with organizational goals.

How does a workforce optimization specialist typically collaborate with other departments to improve operational efficiency?

A Workforce Optimization Specialist frequently works alongside teams such as human resources, operations, and IT to analyze staffing patterns, forecast labor needs, and implement efficiency initiatives. Collaboration often involves regular meetings with department leads to gather data, discuss workflow bottlenecks, and align on strategic goals. Effective communication and cross-functional teamwork are essential, as the specialist must ensure that optimization solutions meet both business objectives and employee needs. This collaborative approach helps create balanced schedules, reduce costs, and enhance overall productivity.

What is the difference between Workforce Optimization Specialist vs Workforce Analyst?

AspectWorkforce Optimization SpecialistWorkforce Analyst
Primary FocusOptimizing staffing, scheduling, and resource allocation to improve efficiencyAnalyzing workforce data to identify trends and support decision-making
Required SkillsWorkforce management tools, data analysis, problem-solvingData analysis, reporting, forecasting
Work EnvironmentContact centers, customer service, operationsHR departments, operations, analytics teams
CertificationsWorkforce management certifications often preferredData analysis or HR certifications

The Workforce Optimization Specialist focuses on implementing strategies to improve overall workforce efficiency through scheduling and resource management. In contrast, the Workforce Analyst primarily analyzes data to inform staffing decisions. Both roles require analytical skills, but their core responsibilities differ in scope and application.

More about Workforce Optimization Specialist jobs

What job categories do people searching Workforce Optimization Specialist jobs look for?

The top searched job categories for Workforce Optimization Specialist jobs are:

Workforce Optimization Specialist jobs near you
Infographic showing various Workforce Optimization Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $55,794 per year, or $26.8 per hour.

Staffing Asst

UnityPoint Health

West Des Moines, IA • On-site

Other

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

268th of 888 rated healthcare providers

Job description

  • Area of Interest: Administrative and Clerical

  • FTE/Hours per pay period: 0.6

  • Department: Workforce Optimization Center

  • Shift: 4a-4p Sat/Sun

  • Job ID: 183269

Overview

Location: West Des Moines, IA -Corporate Office, Workforce Optimization Center

Part-time, 4a-4p - Sat/Sun, Weekend package (Ex: $21.20 x 1.5 = $31.80)

We are seeking a Staffing Specialist to oversee day-to-day staffing operations for assigned departments, ensuring adequate coverage and optimal resource utilization. This role acts swiftly on short-notice staffing needs, coordinating and deploying staff to fill coverage gaps identified within 48 hours of a scheduled shift.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program .

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Manage daily staffing operations for designated departments, including cancellations, call-ins, floating, and open shifts

  • Adjust schedules to meet operational needs by securing additional staff or reducing coverage as needed

  • Respond to sick calls and short-notice vacancies by recruiting available staff and allocating float/resource pool support within 48 hours of shift start

  • Maintain accurate schedules and proficiency within the electronic staffing system, ensuring data integrity

  • Communicate urgent staffing needs to leadership and support departmental initiatives and assigned projects

Qualifications

Education:

  • High School diploma/GED required

  • Preferred: Associate's or Bachelor's Degree

Experience:

  • At least 1 year of professional experience including data entry, multitasking, and problem solving.

  • Preferred: Staffing and scheduling experience

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UnityPoint Health logo

About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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