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Workforce Optimization Specialist Jobs (NOW HIRING)

HV Global Marketing Corporation

$25/hr

As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences ... Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce ...

HV Global Marketing Corporation

$25/hr

As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences ... Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce ...

UnityPoint Health

Staffing Asst

West Des Moines, IA · On-site

West Des Moines, IA -Corporate Office, Workforce Optimization Center Full-time, 12 PM to 8:30 PM We are seeking a Staffing Specialist to oversee day-to-day staffing operations for assigned ...

Amplity Health

Contact Center Platform Specialist - U.S. Remote We have a current opportunity for a Contact Center ... Workforce Management / Workforce Optimization capabilities * Digital engagement and AI-enabled ...

Land O'Lakes, Inc.

Human Resources Specialist

Kiel, WI · On-site

$61K - $92K/yr

Human Resources Specialist The HR Specialist plays a critical role in supporting the site's human ... Internal Mobility & Workforce Optimization: Administer internal job posting processes in alignment ...

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Workforce Optimization Specialist information

See salary details

$16K

$55.8K

$102K

How much do workforce optimization specialist jobs pay per year?

As of Sep 13, 2026, the average yearly pay for workforce optimization specialist in the United States is $55,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a workforce optimization specialist?

A Workforce Optimization Specialist is a professional responsible for improving workforce efficiency and productivity within an organization. They analyze staffing levels, employee performance, and business needs to develop strategies that ensure the right people are in the right roles at the right time. Their work often involves using software tools to forecast workload, schedule employees, and monitor key performance indicators. Ultimately, their goal is to balance operational efficiency with high-quality customer service while controlling labor costs.

What are the key skills and qualifications needed to thrive as a workforce optimization specialist?

To thrive as a Workforce Optimization Specialist, you need strong analytical abilities, experience in workforce planning, and a background in business, HR, or a related field. Expertise in workforce management (WFM) software, data analytics tools, and sometimes certifications like Six Sigma or PMP are highly valued. Exceptional problem-solving, communication, and adaptability are crucial soft skills for balancing business needs and employee satisfaction. These skills ensure effective resource allocation, improved operational efficiency, and better alignment of workforce strategies with organizational goals.

How does a workforce optimization specialist typically collaborate with other departments to improve operational efficiency?

A Workforce Optimization Specialist frequently works alongside teams such as human resources, operations, and IT to analyze staffing patterns, forecast labor needs, and implement efficiency initiatives. Collaboration often involves regular meetings with department leads to gather data, discuss workflow bottlenecks, and align on strategic goals. Effective communication and cross-functional teamwork are essential, as the specialist must ensure that optimization solutions meet both business objectives and employee needs. This collaborative approach helps create balanced schedules, reduce costs, and enhance overall productivity.

What is the difference between Workforce Optimization Specialist vs Workforce Analyst?

AspectWorkforce Optimization SpecialistWorkforce Analyst
Primary FocusOptimizing staffing, scheduling, and resource allocation to improve efficiencyAnalyzing workforce data to identify trends and support decision-making
Required SkillsWorkforce management tools, data analysis, problem-solvingData analysis, reporting, forecasting
Work EnvironmentContact centers, customer service, operationsHR departments, operations, analytics teams
CertificationsWorkforce management certifications often preferredData analysis or HR certifications

The Workforce Optimization Specialist focuses on implementing strategies to improve overall workforce efficiency through scheduling and resource management. In contrast, the Workforce Analyst primarily analyzes data to inform staffing decisions. Both roles require analytical skills, but their core responsibilities differ in scope and application.

More about Workforce Optimization Specialist jobs

What are popular job titles related to Workforce Optimization Specialist jobs?

For Workforce Optimization Specialist jobs, the most frequently searched job titles are:

Workforce Optimization Specialist jobs near you
Infographic showing various Workforce Optimization Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $55,794 per year, or $26.8 per hour.

Pre-Arrival Specialist

On-site

HV Global Marketing Corporation
See more jobs at HV Global Marketing Corporationexternal

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Hourly Rate: $25.00

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories where everyone is connected by care and inclusivity.

Hourly Rate: $25.00

Full Time, 1st/2nd shift

Weekends and Holidays Required

Where great benefits lead to a life fulfilled.

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

  • *Benefit Eligibility will vary by position

Site Specific Perks

  • Free On-Site Parking

  • Department celebrations

  • Associate Appreciation Week

  • Monthly associate recognition and reward programs

  • Stipend for work shoes

As a Pre-Arrival Specialist, a typical day will include:

  • Creates, Maintains, and updates the pre-arrival templates and Owner communications.

  • Coordinates with other departments to conduct routine maintenance.

  • Replies to all Vacation Planning emails/calls within the specified time frame.

  • Corresponds with guests regarding villa location and other special requests.

  • Communicates special requests to other departments and/or VIP amenities.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Pre-Arrival Specialist at HVC:

  • Available to work various shifts, holidays, and both weekend days.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Apply