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Workforce Optimization Specialist Jobs (NOW HIRING)

$70K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Life

Labor Productivity Analyst and Workforce Optimization Specialist Summary: Presbyterian Healthcare Services is transitioning the management of labor productivity from a location-based model to a ...

Apex also offers recruitment solutions for other select professional skills and workforce needs Automotive Digital Marketing firm seeking an SEO Specialist II. The SEO Specialist II develops and ...

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Sr. SEO Specialist

$75K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

About the Role We're hiring a Senior SEO Specialist to lead strategy, identify high-impact ... Transparency / Integrity - As a remote work from home workforce, we expect high degrees of ...

SEO Specialist

Fallston, NC · Hybrid

  • Medical

Qualifications More than 2 years of experience as an SEO Specialist: * Experience in client ... Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore ...

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Workforce Optimization Specialist information

See salary details

$16K

$55.8K

$102K

How much do workforce optimization specialist jobs pay per year?

As of Aug 18, 2026, the average yearly pay for workforce optimization specialist in the United States is $55,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a workforce optimization specialist?

A Workforce Optimization Specialist is a professional responsible for improving workforce efficiency and productivity within an organization. They analyze staffing levels, employee performance, and business needs to develop strategies that ensure the right people are in the right roles at the right time. Their work often involves using software tools to forecast workload, schedule employees, and monitor key performance indicators. Ultimately, their goal is to balance operational efficiency with high-quality customer service while controlling labor costs.

What are the key skills and qualifications needed to thrive as a workforce optimization specialist?

To thrive as a Workforce Optimization Specialist, you need strong analytical abilities, experience in workforce planning, and a background in business, HR, or a related field. Expertise in workforce management (WFM) software, data analytics tools, and sometimes certifications like Six Sigma or PMP are highly valued. Exceptional problem-solving, communication, and adaptability are crucial soft skills for balancing business needs and employee satisfaction. These skills ensure effective resource allocation, improved operational efficiency, and better alignment of workforce strategies with organizational goals.

How does a workforce optimization specialist typically collaborate with other departments to improve operational efficiency?

A Workforce Optimization Specialist frequently works alongside teams such as human resources, operations, and IT to analyze staffing patterns, forecast labor needs, and implement efficiency initiatives. Collaboration often involves regular meetings with department leads to gather data, discuss workflow bottlenecks, and align on strategic goals. Effective communication and cross-functional teamwork are essential, as the specialist must ensure that optimization solutions meet both business objectives and employee needs. This collaborative approach helps create balanced schedules, reduce costs, and enhance overall productivity.

What is the difference between Workforce Optimization Specialist vs Workforce Analyst?

AspectWorkforce Optimization SpecialistWorkforce Analyst
Primary FocusOptimizing staffing, scheduling, and resource allocation to improve efficiencyAnalyzing workforce data to identify trends and support decision-making
Required SkillsWorkforce management tools, data analysis, problem-solvingData analysis, reporting, forecasting
Work EnvironmentContact centers, customer service, operationsHR departments, operations, analytics teams
CertificationsWorkforce management certifications often preferredData analysis or HR certifications

The Workforce Optimization Specialist focuses on implementing strategies to improve overall workforce efficiency through scheduling and resource management. In contrast, the Workforce Analyst primarily analyzes data to inform staffing decisions. Both roles require analytical skills, but their core responsibilities differ in scope and application.

More about Workforce Optimization Specialist jobs

What job categories do people searching Workforce Optimization Specialist jobs look for?

The top searched job categories for Workforce Optimization Specialist jobs are:

Infographic showing various Workforce Optimization Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $55,794 per year, or $26.8 per hour.

Labor Productivity Analyst and Workforce Optimization Specialist

Phsorg

On-site

$70K - $119K/yr

Full-time

Medical, Dental, Vision, Life

Posted 22 days ago


Job description

Location Address:

9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range:

Minimum Offer $70,449.60 Maximum Offer $119,974.40 Now Hiring: Labor Productivity Analyst and Workforce Optimization Specialist

Summary:

Presbyterian Healthcare Services is transitioning the management of labor productivity from a location-based model to a centralized, system-led model, with a primary focus on clinical labor - the nursing, medical group, ancillary, and patient-care departments that drive the majority of the system's labor expense and most directly affect quality and safety.
The Labor Productivity Analyst / Workforce Optimization Specialist supports the Director, Clinical Labor Productivity & Workforce Optimization through workforce analytics, productivity monitoring, staffing analysis, labor performance reporting, and workforce optimization initiatives across Presbyterian Delivery System. The role partners with operations, nursing, finance, and HR leaders to ensure staffing resources are aligned with patient volumes, productivity expectations, quality standards, and financial goals. This is done through supporting the Director to proactively identify opportunities in financial operations and workforce management, including development of workforce standards, internal benchmarks and business impact of system wide operational initiatives. Provides support for workforce management projects with reporting and analysis for industry research, benchmarking, and operational feasibility reporting.
The Analyst will prepare analysis, status updates, reports, workplans, dashboards, communication/ planning activities and other materials for workforce management related functions.
Work entails a high degree of autonomy and accuracy in workforce management analytical and reporting functions. Maintains strict confidentiality of all patient, employee and company data. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)

Responsibilities:

  • Support the Labor Productivity Governance Committee through providing reporting, analytics, and action-plan tracking materials to Director.
  • Monitor productivity performance across clinical and non-clinical departments.
  • Assist with development and maintenance of productivity targets.
  • Support position control review processes through workforce analytics and staffing assessments.
  • Monitor compliance with productivity action plans and workforce governance processes.
  • Workforce Analytics & Reporting
  • Maintain workforce productivity reports utilizing Premier OperationsAdvisor, Workday, API, and other workforce management tools. Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
  • Provides reporting and analysis to support system wide standardization of productivity reporting, standards, units of service and application of internal benchmarks.
  • Assist in validating data integrity and benchmarking submissions.
  • Provides reporting and analysis from OperationsAdvisor system utilized by all facilities to assist management in monitoring operational and financial performance and evaluate opportunities for improvement. Develop internal benchmarking reports in which department level performance data is utilized to identify and enable process improvement to the level of best practice.
  • Staffing & Workforce Planning
  • Provides reporting and analysis support through:
  • Productivity standards
  • Productivity management and variance reporting using OperationsAdvisor and other tools and systems
  • Engagement process including watch list, action planning, and other migration strategies
  • Position control process and exceptions needing approval. Evaluate requests for replacement and new positions.
  • Roll-up reporting
  • Reports to highlight the performance of KPI
  • Support the Director with reporting and analysis for internal leading practices and/ or opportunities for cross-departmental or cross-facility projects that could improve workflow, eliminate waste, reduce costs, etc.

Qualifications:

  • Bachelor's degree in Finance, Healthcare Administration, Finance, Accounting, or a related field.
  • Minimum of [3-5] years in healthcare finance, workforce analytics, labor management, decision support, operations improvement or healthcare operations.
  • Strong analytical and problem solving skills.
  • Adaptive to change and priorities quickly; meet deadlines
  • Attention to detail
  • Operate computer programs and software including advanced Microsoft Excel Skills.
  • Ability to communicate effectively with audiences in person and in electronic formats
  • Ability to think independently and capable of independent decision making
  • Experience working with large data sets and reporting tools

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.


Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.


Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.


About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services