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Workforce Optimization Specialist Jobs (NOW HIRING)

Manufacturing Support Specialist

Kokomo, IN · On-site

$15.50 - $21/hr

The Manufacturing Support Specialist will report directly to the Department's Production Manager ... workforce optimization and scheduling, including maintenance of accurate records of material stock ...

The Workforce Specialist provides support to the Entrepreneurial College, performing research and ... Provides support to the EVP in pursuit of optimizing the student experience through career ...

AWS Connect Specialist

Washington, DC · Hybrid

$81 - $90/hr

AWS Connect Specialist LOCATION: Washington, DC/ Hybrid Employment type: Contract w2/1099/C2C ... Workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to ...

AWS Connect Specialist - Long-Term Contract (Government) Position Title: AWS Connect Specialist ... Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS ...

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How much do workforce optimization specialist jobs pay per year?

As of Jun 11, 2026, the average yearly pay for workforce optimization specialist in the United States is $55,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a Workforce Optimization Specialist?

A Workforce Optimization Specialist is a professional responsible for improving workforce efficiency and productivity within an organization. They analyze staffing levels, employee performance, and business needs to develop strategies that ensure the right people are in the right roles at the right time. Their work often involves using software tools to forecast workload, schedule employees, and monitor key performance indicators. Ultimately, their goal is to balance operational efficiency with high-quality customer service while controlling labor costs.

What job makes $10,000 a month without a degree?

A Workforce Optimization Specialist can potentially earn $10,000 or more per month through performance-based incentives, bonuses, and high-demand skills in data analysis, process improvement, and technology tools. Success in this role depends on experience, certifications, and the ability to optimize workforce productivity in various industries.

What's a good job for overthinkers?

A Workforce Optimization Specialist role involves analyzing data and improving processes, which can suit overthinkers who enjoy problem-solving and detailed planning. This job often requires strong analytical skills, familiarity with workforce management tools, and attention to detail, making it suitable for individuals who prefer structured, data-driven tasks.

What does an optimization specialist do?

A Workforce Optimization Specialist analyzes and improves staffing, scheduling, and operational processes to enhance productivity and efficiency within an organization. They often use data analysis tools and workforce management software to identify areas for improvement and implement solutions that align staffing levels with business needs.

How does a Workforce Optimization Specialist typically collaborate with other departments to improve operational efficiency?

A Workforce Optimization Specialist frequently works alongside teams such as human resources, operations, and IT to analyze staffing patterns, forecast labor needs, and implement efficiency initiatives. Collaboration often involves regular meetings with department leads to gather data, discuss workflow bottlenecks, and align on strategic goals. Effective communication and cross-functional teamwork are essential, as the specialist must ensure that optimization solutions meet both business objectives and employee needs. This collaborative approach helps create balanced schedules, reduce costs, and enhance overall productivity.

What are the key skills and qualifications needed to thrive as a Workforce Optimization Specialist, and why are they important?

To thrive as a Workforce Optimization Specialist, you need strong analytical abilities, experience in workforce planning, and a background in business, HR, or a related field. Expertise in workforce management (WFM) software, data analytics tools, and sometimes certifications like Six Sigma or PMP are highly valued. Exceptional problem-solving, communication, and adaptability are crucial soft skills for balancing business needs and employee satisfaction. These skills ensure effective resource allocation, improved operational efficiency, and better alignment of workforce strategies with organizational goals.

What is the difference between Workforce Optimization Specialist vs Workforce Analyst?

AspectWorkforce Optimization SpecialistWorkforce Analyst
Primary FocusOptimizing staffing, scheduling, and resource allocation to improve efficiencyAnalyzing workforce data to identify trends and support decision-making
Required SkillsWorkforce management tools, data analysis, problem-solvingData analysis, reporting, forecasting
Work EnvironmentContact centers, customer service, operationsHR departments, operations, analytics teams
CertificationsWorkforce management certifications often preferredData analysis or HR certifications

The Workforce Optimization Specialist focuses on implementing strategies to improve overall workforce efficiency through scheduling and resource management. In contrast, the Workforce Analyst primarily analyzes data to inform staffing decisions. Both roles require analytical skills, but their core responsibilities differ in scope and application.

What does a WFM specialist do?

A Workforce Optimization Specialist analyzes staffing data and forecasts to ensure adequate employee coverage and improve operational efficiency. They use tools like workforce management software and often collaborate with management to develop scheduling strategies and monitor performance metrics.
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What job categories do people searching Workforce Optimization Specialist jobs look for? The top searched job categories for Workforce Optimization Specialist jobs are:
Infographic showing various Workforce Optimization Specialist job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $55,794 per year, or $26.8 per hour.
Workforce Analytics Specialist

Workforce Analytics Specialist

ProSidian Consulting

Alexandria, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Company Description

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations.  Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. See Link To the ProSidian website at www.ProSidian.com

Job Description

ProSidian Seeks a Workforce Analytics Specialist | Learning Management System (LMS) & Training Support - Training Analytics & Optimization [NSF0031031] for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Management Consultant Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS: 541611 - Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services - DPLH Est.: 1920 Hrs. ST | 0 Hrs. OT on a Exempt W2: No Overtime Pay Contract Contingent Basis, generally located across the Alexandria, VA (Hybrid) Across The Mid Atlantic Region supporting a Human Capital Analytics & IT Modernization for Federal science agency HR modernization

The Workforce Analytics Specialist | Learning Management System (LMS) & Training Support - Training Analytics & Optimization [NSF0031031] is aligned with GSA Labor Category: Management Consultant.

We seek Workforce Analytics Specialist | Learning Management System (LMS) & Training Support - Training Analytics & Optimization [NSF0031031] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as NSF. 0

JOB OVERVIEW

Provide services and support as a Workforce Analytics Specialist [Business Analytics Support: HR Technology Ecosystem, And Enterprise-Wide Decision-Making Capabilities Enhancement] in the Government And Public Services Industry Sector focusing on HC | Human Capital Solutions for clients such as National Science Foundation (NSF | OCHCO / OCIO) | Office of the Chief Human Capital Officer (OCHCO) / Office of the Chief Information Officer (OCIO) Generally Located In Alexandria, VA (Hybrid) and across the Mid Atlantic Region (Of Country/World) Working Hybrid On/Off Client Site.

Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.

Training Analytics & Optimization: Measure training impact and enhance workforce development programs using data analytics.

RESPONSIBILITIES AND DUTIES - Workforce Analytics Specialist | Learning Management System (LMS) & Training Support - Training Analytics & Optimization [NSF0031031]

Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.

Training Analytics & Optimization: Measure training impact and enhance workforce development programs using data analytics.  Workforce Analytics Specialist Candidates work to facilitate Training Analytics & Optimization delivering Learning Management System (LMS) & Training Support - Training Analytics & Optimization through Analyze workforce | generate insights | support decisions.  Further, they Develop workforce analytics models, support dashboards, and deliver insights for decision-making.

Workforce Analytics Specialist Professionals typically cover Training Analytics & Optimization Functional Area / Swim Lane / Category Disciplines and serve as Senior specialist or technical lead scope requiring independent execution, strong subject-matter expertise, and responsibility for complex deliverables..  They Provide specialized functional support for Training Analytics & Optimization; execute analysis, documentation, controls, or adoption activities needed to improve delivery quality, compliance, and mission outcomes.

The role(s) are located in the Mid Atlantic Region, at or near Alexandria, VA (Hybrid).  Initially identified Work Site Address (Working Hybrid On/Off Client Site:  401 Dulany Street Randolph Building Alexandria, VA 22314

Qualifications

Desired Qualifications For Workforce Analytics Specialist | Learning Management System (LMS) & Training Support - Training Analytics & Optimization [NSF0031031] (NSF0031031) Candidates:  5+ years workforce analytics.

Education / Experience Requirements / Qualifications

Bachelor's in Analytics/HR.  5+ years workforce analytics.

Skills Required

Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Learning Management System (LMS) & Training Support - Training Analytics & Optimization Functional Area Activities. 

Analytics tools, data modeling

Competencies Required

  • Problem solving

Ancillary Details Of The Roles

  • Artifacts: reports
  • Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
  • EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow.  We strive to create a challenging and progressive work environment.  We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
  • Ful Time Regular VISA Sponsorship: NoWe will not support sponsorship, i.e., H-1B or TN Visas for this position.  U.S.  Citizenship Required You must be a United States Citizen
  • Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions.  In addition, ProSidian may conduct drug testing for designated positions.

Other Details

Supports workforce analytics

#TechnicalCrossCuttingJobs #Government And Public Services #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmek

Additional Information

As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian.

Eight ProSidian Global Competencies

  1. Personal Effectiveness - The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results.
  2. Continuous Learning - Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive.
  3. Leadership - Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success.
  4. Client Service - Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships.
  5. Business Management - Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance.
  6. Business Development - Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions.
  7. Technical Expertise - Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy.
  8. Innovation & Knowledge Sharing (Thought Leadership) - Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement.

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OTHER REQUIREMENTS

  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
  • Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors.
  • Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.
  • Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference.
  • Willingness - to constantly learn, share, and grow and to view the world as their classroom.

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian.  At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance.  We are pleased to offer the Employee Benefits Program, designed to promote your health and personal well-being.  Our growing list of benefits currently includes the following for Full-Time Employees:

  • Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives.  The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.
  • Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs.  ProSidian also provides plans for both high and low vision..
  • 401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement.  A variety of investment options are available, along with support from a personal financial planner.  The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.
  • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events.  These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays..
  • Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.
  • Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program.  This program provides special discounts to eligible employees on everyday purchases of products and services.
  • Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace.  Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.
  • ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.
  • Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting..
  • Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis.  You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your ...

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About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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