Workforce Optimization Manager Jobs in Memphis, TN

Supply Chain Process Mgmt & Data SME
Buckman - Memphis, TN

Location: Memphis, TN
Language: English
Travel: up to 5%

Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Position Summary
The purpose of the Business Process Management & Data SME - North America is to design, govern, and continuously improve end-to-end supply chain processes to ensure alignment with business objectives and operational excellence. This includes:
Standardizing and governing processes for planning, sourcing, manufacturing, logistics, and S&OP.
Building organizational capability through training frameworks and role-based competency development.
Enhancing supply chain network design by evaluating distribution footprints, transportation flows, and capacity constraints to support long term strategic planning and cost optimization.
Optimizing inventory performance to balance service levels, working capital, and cost-to-serve.
Embedding KPI governance to link operational metrics to strategic outcomes and ensure accountability.

Key Outcomes/Responsibilities
Outcome: Integrated, reliable planning process that aligns demand, supply, and financial targets.
Actions:
Define and enforce S&OP process standards, roles, and meeting cadence.
Implement advanced forecasting and scenario planning tools.
Ensure cross-functional alignment between commercial, operations, and finance teams.
Outcome: Consistent, documented processes across all supply chain functions.
Actions:
Develop and publish end-to-end process maps and SOPs for Plan/Source/Make/Deliver.
Maintain governance for process changes and continuous improvement initiatives.
Deploy Lean/Six Sigma methodologies for efficiency and waste reduction.
Outcome: Skilled workforce with sustained adoption of processes and tools.
Actions:
Design and implement a training architecture (train-the-trainer, certification paths).
Approve instructional content and update cadence tied to process/system changes.
Benchmark capability gaps and deploy targeted interventions (coaching, simulations).
Outcome: Balanced inventory levels that minimize working capital while meeting service goals.
Actions:
Define inventory policies (MTS/MTO, safety stock, reorder points).
Monitor and drive actions on KPMs for inventory turns, DII, stockout rate, and SLOB inventory.
Collaborate with planning and procurement to adjust parameters based on demand signals.
Conduct network-wide inventory modeling to determine optimal stocking locations, multi-echelon safety stock levels, and replenishment strategies.
Partner with logistics and manufacturing to evaluate network constraints and redesign flows that reduce lead time variability and improve service reliability.
Outcome: Transparent performance management linked to business objectives.
Actions:
Define KPI tree (OTIF, Perfect Order, Schedule Attainment, IRA, Cost-to-Serve, DII, SLOB).
Set calculation logic, review cadence, and escalation protocols.
Define automation and predictive analytics for proactive decision-making.
Outcome: Optimized supply chain network that minimizes cost-to-serve while improving service performance
Actions: Conduct network modeling (transportation, warehousing, production flows). Evaluate capacity, lane performance, and distribution footprint scenarios. Recommend structural changes to reduce logistics cost, improve responsiveness, and support growth.

Basic Qualifications
Education Requirements: Bachelor's Degree in Business Information Systems, Supply Chain Management
Job Experience: 10+ years
Strong knowledge of lean manufacturing, Six Sigma, and ERP systems
Excellent leadership, communication, and problem-solving skills
Strategic thinking and execution
Operational / Supply Chain excellence
Technical Writing
Data Analysis & Data-driven decision-making
Change management and Facilitation

Competencies
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Drives Results - Consistently achieving results, even under tough circumstances

We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role.

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