Reporting to the Manager, Contact Centre, this role is central to a period of significant cultural ... Support workforce planning and shift coverage, including flexibility across extended hours ...
Reporting to the Manager, Contact Centre, this role is central to a period of significant cultural ... Support workforce planning and shift coverage, including flexibility across extended hours ...
Reporting to the Manager, Contact Centre, this role is central to a period of significant cultural ... Support workforce planning and shift coverage, including flexibility across extended hours ...
Reporting to the Manager, Contact Centre, this role is central to a period of significant cultural ... Support workforce planning and shift coverage, including flexibility across extended hours ...
Collaborate with Workforce Planning Manager to ensure staffing models reflect CI initiatives. * Partner with Workforce Analysts to reflect Ci initiatives in overall operational reporting. Performance ...
Collaborate with Workforce Planning Manager to ensure staffing models reflect CI initiatives. * Partner with Workforce Analysts to reflect Ci initiatives in overall operational reporting. Performance ...
Lab Assistant
Newbury, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Newbury, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Newbury, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Newbury, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Windsor, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Windsor, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Windsor, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Windsor, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Chatham, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Chatham, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Newbury, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Newbury, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Newbury, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Newbury, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Windsor, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Windsor, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Windsor, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Lab Assistant
Windsor, ON · On-site
CA$19.75 - CA$22.25/hr
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU ... Prioritize and self-manage within a deadline-oriented environment * Be extremely detail oriented
Key Responsibilities: * Assist with management and supervision of Wood's CCIL certified Sarnia ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...
Key Responsibilities: * Assist with management and supervision of Wood's CCIL certified Sarnia ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...
Warehouse Associate - Warehouse Administrator role
Windsor, ON · On-site
CA$48K - CA$56K/yr
Manage attendance records, timesheets, and workforce data for temporary agency employees, and coordinate with staffing agencies regarding attendance, scheduling, and administrative matters. * Prepare ...
Quick apply
Warehouse Associate - Warehouse Administrator role
Windsor, ON · On-site
CA$48K - CA$56K/yr
Manage attendance records, timesheets, and workforce data for temporary agency employees, and coordinate with staffing agencies regarding attendance, scheduling, and administrative matters. * Prepare ...
Manage temporary labor requirements, including agency staffing, onboarding, and workforce tracking. * Maintain employee records and HR systems while ensuring confidentiality and compliance.
Manage temporary labor requirements, including agency staffing, onboarding, and workforce tracking. * Maintain employee records and HR systems while ensuring confidentiality and compliance.
Familiar with Quality Management Systems. * Strong written, verbal communication and people ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...
Familiar with Quality Management Systems. * Strong written, verbal communication and people ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud ... Final decisions are always made by the hiring manager and the hiring team. Importantly, no ...
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud ... Final decisions are always made by the hiring manager and the hiring team. Importantly, no ...
Management/coordination, technical support and writing of Phase I and II ESAs, Baseline ESAs ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...
Management/coordination, technical support and writing of Phase I and II ESAs, Baseline ESAs ... workforce. All suitably qualified applicants will receive consideration for employment on the basis ...
Under the direction of the Food & Nutrition Services Manager and Supervisor, the Food Service ... The County of Essex, embraces diversity and inclusion in our workforce and workplace. We are ...
Quick apply
Under the direction of the Food & Nutrition Services Manager and Supervisor, the Food Service ... The County of Essex, embraces diversity and inclusion in our workforce and workplace. We are ...
306A Licensed Plumber
Windsor, ON · On-site
$36 - $40/hr
... with workforce needs across Ontario. Our talent specialists provide recruitment services and ... Work with, and maintain, positive working relationships with fellow employees, and management.
Quick apply
306A Licensed Plumber
Windsor, ON · On-site
$36 - $40/hr
... with workforce needs across Ontario. Our talent specialists provide recruitment services and ... Work with, and maintain, positive working relationships with fellow employees, and management.
Workforce Manager information
See Chatham, ON salary details
$20.1K - $28.5K
2% of jobs
$28.5K - $36.9K
5% of jobs
$36.9K - $45.4K
16% of jobs
$45.9K is the 25th percentile. Wages below this are outliers.
$45.4K - $53.8K
26% of jobs
The median wage is $54K / yr.
$53.8K - $62.2K
23% of jobs
$64.1K is the 75th percentile. Wages above this are outliers.
$62.2K - $70.6K
11% of jobs
$70.6K - $79K
5% of jobs
$79K - $87.4K
2% of jobs
$87.4K - $95.8K
1% of jobs
$95.8K - $104.3K
3% of jobs
$104.3K - $112.7K
5% of jobs
$20.1K
$60.3K
$112.7K
How much do workforce manager jobs pay per year?
As of Sep 7, 2026, the average yearly pay for workforce manager in Chatham, ON is $60,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,286.00 and $66,857.00 per year, depending on experience, location, and employer.
What is a workforce manager?
A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.
What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?
To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.
How does a workforce manager typically collaborate with other departments to optimize staffing levels?
A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.
What is the difference between Workforce Manager vs Workforce Analyst?
| Aspect | Workforce Manager | Workforce Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in HR, Business, or related field; experience in workforce planning | Bachelor's degree in Data Analysis, Business, or related field; skills in data analytics |
| Work Environment | Oversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturing | Analyzes workforce data, forecasts staffing needs; works closely with Workforce Managers |
| Employer & Industry Usage | Common in HR, operations, and staffing departments across various industries | Used in data-driven roles within HR, operations, and analytics teams |
While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.
What degree do you need for workforce management?
A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs
What cities near Chatham, ON are hiring for Workforce Manager jobs?
Cities near Chatham, ON with the most Workforce Manager job openings:
Full-time
Re-posted 11 days ago
Job description
Role OverviewÂ
The Customer Service Supervisor plays a critical leadership role within the Contact Centre, responsible for driving strong performance, coaching excellence, and employee engagement across a team of approximately 15 Customer Service Representatives. Reporting to the Manager, Contact Centre, this role is central to a period of significant cultural, operational, and performance transformation and requires an experienced leader who can step in and lead effectively from day one.Â
Key ResponsibilitiesÂ
- Â Lead, coach, and performance-manage a team of Customer Service Representatives to consistently meet or exceed service, quality, and productivity standards.Â
- Drive a culture of accountability, fairness, and continuous improvement within both unionized (Windsor) and non-unionized (Montreal) environments.Â
- Conduct regular coaching sessions, performance reviews, and difficult conversations, including corrective action where required.Â
- Apply collective agreements, policies, and procedures consistently while effectively navigating grey areas in partnership with HR and leadership.Â
- Support workforce planning and shift coverage, including flexibility across extended hours, weekends, and health line coverage (8-11 shifts).Â
- Identify operational risks, employee relations concerns, and early indicators of disengagement or union activity, escalating appropriately when needed.Â
- Lead teams through ongoing operational, technology, and process changes while maintaining engagement and service excellence.Â
- Partner closely with Contact Centre leadership to deliver on service level objectives and enhance the overall customer experience.Â
What Success Looks LikeÂ
- Â Consistent achievement of individual and team performance targets through effective coaching and accountability.Â
- High levels of employee engagement and trust, with the supervisor viewed as a fair, credible, and approachable leader.Â
- Effective leadership through cultural and performance transformation in both unionized and non-union environments.Â
Key Leadership TraitsÂ
- High Emotional Intelligence - Demonstrates strong self-awareness and balances confidence with approachability.Â
- Active Listening - Understands both spoken and unspoken concerns; reads between the lines.Â
- Employee Advocate - Serves as a trusted source of truth and support for employees.Â
- Strong Sense of Fairness and Consistency - Applies standards equitably, critical within a unionized environment.Â
- Relationship Builder - Builds strong relationships without over-promising or over-accommodating.Â
- Comfort with Conflict Resolution - Confidently manages difficult conversations and professional tension.Â
- Change Leadership - Leads effectively through rapid operational and technology changes, while advocating appropriately for the team.Â