Workforce Manager Jobs in Bethlehem, PA (NOW HIRING)

Company Summary Statement
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview

Note:  This role is hybrid requiring 3 days on-site.  Office locations:  Allentown, PA; Louisville, KY or Providence, RI.   #LI-Hybrid    #INDPPL

Leads delivery of field mobility technology projects / programs enabling electric and gas utility field crews to plan, receive, and execute work safely and efficiently. Accountable for end-to-end program delivery across mobile workforce management platforms, field application deployments, and integration with core work management, GIS, and asset management systems. Strong focus on field operations alignment, change management for frontline workforces, and measurable delivery outcomes in a regulated utility environment.

Responsibilities

Essential Functions:

• Lead delivery of field mobility technology initiatives across electric and gas distribution operations.
• Manage end-to-end deployment of mobile applications and workforce management platforms for field crews.
• Coordinate Agile delivery and PI planning across IT, field operations, safety, and business stakeholders.
• Align stakeholders on field mobility roadmap, priorities, and program milestones.
• Oversee integration of mobile solutions with work management (e.g., EAM Hexagon, SAP PM), GIS, and scheduling systems.
• Drive field adoption and structured change management for technology rollouts to frontline employees and contractors.
• Manage program timelines, risks, dependencies, and third-party vendor relationships.
• Ensure field mobility solutions meet regulatory, safety, and operational compliance requirements.
• Monitor delivery performance, identify continuous improvement opportunities, and report program status to leadership.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Required Education:

• Bachelor's degree or an equivalent combination of education or experience.

Required Experience:

• 7+ years of relevant experience program/project management experience delivering technology solutions.
• Demonstrated experience managing mobile workforce or field technology deployments.
• Experience working in SAFe Agile environments with cross-functional delivery teams.
• Strong written and verbal communication skills with the ability to bridge IT and field operations.
• Proven ability to lead change management and technology adoption for frontline workforces.

Preferred Qualifications:

• Experience in a regulated electric or gas utility or similar field-operations-intensive environment.
• Familiarity with field mobility platforms.
• Knowledge of work management systems
• Understanding of GIS platforms and real-time field crew dispatch and routing workflows.
• Experience managing technology initiatives with union and contractor field workforce populations.
• Exposure to IoT, connected worker, or digital field operations solutions.

Qualifications:

Required Education:

• Bachelor's degree or an equivalent combination of education or experience.

Required Experience:

• 7+ years of relevant experience program/project management experience delivering technology solutions.
• Demonstrated experience managing mobile workforce or field technology deployments.
• Experience working in SAFe Agile environments with cross-functional delivery teams.
• Strong written and verbal communication skills with the ability to bridge IT and field operations.
• Proven ability to lead change management and technology adoption for frontline workforces.

Preferred Qualifications:

• Experience in a regulated electric or gas utility or similar field-operations-intensive environment.
• Familiarity with field mobility platforms.
• Knowledge of work management systems
• Understanding of GIS platforms and real-time field crew dispatch and routing workflows.
• Experience managing technology initiatives with union and contractor field workforce populations.
• Exposure to IoT, connected worker, or digital field operations solutions.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE