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Workforce Manager Jobs in Augusta, GA (NOW HIRING)

ADP

Tactical Workforce Planning Analyst

Augusta, GA · On-site

Develop a strategic approach to workforce management that combines insights from workforce analytics, human capital best practices and business strategy Qualifications Required * 2+ years of directly ...

ADP

Tactical Workforce Planning Analyst

Augusta, GA · Hybrid

Develop a strategic approach to workforce management that combines insights from workforce analytics, human capital best practices and business strategy Qualifications Required * 2+ years of directly ...

Amazon

Area Manager

Augusta, GA

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

Amazon

Area Manager

Augusta, GA · On-site

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

Amazon

Area Manager

Augusta, GA · On-site

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

BHS Workforce

Travel Cardiac Telemetry RN

Augusta, GA · On-site

$1.9K - $2.5K/wk

BHS Workforce is seeking a travel nurse RN Telemetry for a travel nursing job in Augusta, Georgia ... We can do this because we aggressively manage our operating expenses which results in YOU receiving ...

BHS Workforce

Travel ER Registered Nurse

Augusta, GA · On-site

BHS Workforce is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in ... We can do this because we aggressively manage our operating expenses which results in YOU receiving ...

SOSi

Deputy Program Manager

Fort Eisenhower, GA

$106K/yr

Lead workforce management and personnel readiness efforts, to include recruitment, onboarding, training, and human resource coordination, ensuring that qualified personnel are available to meet ...

SOSi

Deputy Program Manager

Fort Eisenhower, GA · On-site

$106K/yr

Lead workforce management and personnel readiness efforts, to include recruitment, onboarding, training, and human resource coordination, ensuring that qualified personnel are available to meet ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Augusta, GA

Workforce Manager information

See Augusta, GA salary details

$23.5K

$71.8K

$152.3K

How much do workforce manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for workforce manager in Augusta, GA is $71,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $86,500.00 per year, depending on experience, location, and employer.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

More about Workforce Manager jobs
What job categories do people searching Workforce Manager jobs in Augusta, GA look for? The top searched job categories for Workforce Manager jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Workforce Manager jobs? Cities near Augusta, GA with the most Workforce Manager job openings:
Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Augusta, GA as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $71,832 per year, or $34.5 per hour.

Tactical Workforce Planning Analyst

ADP

Augusta, GA • On-site

Full-time

PTO

Posted 18 days ago

Job description

ADP is hiring a Tactical Workforce Planning Analyst.
The schedule for this role will be 8:30am-5pm ET.
  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?
  • Do you thrive in a results-driven and dynamic atmosphere where associate success, achievement, collaboration, and agility are recognized and highly valued?

ADP is hiring a Tactical Workforce Planning Analyst. The Tactical Workforce Planning Analyst is responsible for analyzing schedule performance, forecast accuracy, and underlying assumptions, as well as historical trends, to generate and continuously maintain accurate forecasts and capacity plans to make sure both service levels and profitability goals are met.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here:
https://adp.careers/Client_Services_Videos
Essential Duties and Responsibilities:
  • Leverages practical experience with predictive modeling and knowledge of statistics to develop capacity plans and ensure forecast accuracy
  • Plans and monitors contact center operations and develops, monitors, and analyzes key performance indicators
  • Collaborate with business line leaders and executives to develop and recommend methods to optimize the business planning and analytics within the planning process
  • Determine the critical roles, competencies and functions for successful strategy execution
  • Understand trends and risks in the labor market demographic and workforce implications of our current employee population
  • Mobilize and measure efforts around workforce planning goals, and partner with key stakeholders
  • Develop a strategic approach to workforce management that combines insights from workforce analytics, human capital best practices and business strategy

Qualifications Required
  • 2+ years of directly related capacity planning, scheduling and/or forecasting experience in a Call Center/Service Center environment.
  • Excellent knowledge around the development of accurate forecasts (long, mid & short) for multiple client channels including but not limited to inbound/outbound/email and chat case work. In addition, must have excellent abilities for developing accurate long-term forecasts to determine overall staffing capacity requirements.
  • Must have excellent communication skills, and proven expertise in interacting with all levels of management helping educate this group on the planning process to ensure that planned FTE headcount supports the associate and client experience goals.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
  • Strategic Workforce Planning (SWP) Certification OR
  • Certified Workforce Planning Professional (CWPP) OR
  • Other industry related licenses or certifications
  • Strong Capacity Planning and Long-term Forecasting focus
  • Understanding of FTE and application of labor costs
  • Trend analysis/analytics experience

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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