ZipRecruiter

Log In

1

Workforce Management Jobs in Houston, TX (NOW HIRING)

Simmons Bank

Workforce Planning Manager

Houston, TX

Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting. * Develop and maintain the retail staffing model aligned with transaction volume ...

Invesco

Senior Engineer-Workforce Management

Houston, TX · Hybrid

$99K - $137K/yr

Senior Engineer serves as the technical lead for Workforce Management (WFM) and Payroll integrations, defining solution architecture and guiding configuration and integration strategy. The role ...

Aerotek

Workforce Manager

Houston, TX · On-site

$54K - $58K/yr

As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

Aerotek

Workforce Manager

Humble, TX · On-site

$54K - $58K/yr

As a WOrkforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

Aerotek

Workforce Manager

Houston, TX · On-site

$54K - $58K/yr

As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

Aerotek

Workforce Manager

Humble, TX · On-site

$54K - $58K/yr

As a WOrkforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

RSM

Workforce Acceleration Manager

Houston, TX · On-site

Lead or support projects related to organization design, workforce planning, position management, role clarity, governance, and workforce processes. * Develop frameworks, tools, and best practices ...

Qcells

EPC Workforce Specialist

Houston, TX · On-site

Head of Construction/Workforce Manager FLSA Status: Exempt Position Status: Permanent, Full-time Work Sta tus : Hybrid EPC WORKFORCE SPECIALIST Hanwha Qcells USA Corp ( Qcells USA), headquartered in ...

Waste Management

UKG Architect

Houston, TX · On-site

Translate business requirements into scalable, compliant workforce management solutions, and define architecture standards, design patterns, and governance practices for the WFM technology stack

Waste Management

UKG Architect

Houston, TX

Translate business requirements into scalable, compliant workforce management solutions, and define architecture standards, design patterns, and governance practices for the WFM technology stack

Waste Management

UKG Architect

Houston, TX · On-site

Translate business requirements into scalable, compliant workforce management solutions, and define architecture standards, design patterns, and governance practices for the WFM technology stack

Arcadis

Senior Workforce Planning Manager

Houston, TX · On-site

Own the 12-week forecast for Program Management, highlighting supply and demand variance. Establish ... Support workforce integration and transformation projects within the Americas. Ensure talent ...

Waste Management

UKG Architect

Houston, TX

Translate business requirements into scalable, compliant workforce management solutions, and define architecture standards, design patterns, and governance practices for the WFM technology stack

Qcells

EPC Workforce Specialist

Houston, TX · Hybrid

Head of Construction/Workforce Manager FLSA Status: Exempt Position Status: Permanent, Full-time Work Status: Hybrid EPC WORKFORCE SPECIALIST Hanwha Qcells USA Corp (Qcells USA), headquartered in ...

Deloitte

UKG PRO HCM Senior Consultant

Houston, TX · On-site

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

next page

Showing results 1-20

All JobsWorkforce Management JobsWorkforce Management Jobs in Houston, TX

Workforce Management information

See Houston, TX salary details

$23.1K

$70.5K

$149.5K

How much do workforce management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for workforce management in Houston, TX is $70,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $84,900.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Houston, TX?

The most popular types of Workforce Management jobs in Houston, TX are:

What are popular job titles related to Workforce Management jobs in Houston, TX?

For Workforce Management jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Workforce Management jobs in Houston, TX look for?

The top searched job categories for Workforce Management jobs in Houston, TX are:

What cities near Houston, TX are hiring for Workforce Management jobs?

Cities near Houston, TX with the most Workforce Management job openings:

Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 2% Temporary, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $72,976 per year, or $35.1 per hour.

Workforce Planning Manager

Simmons Bank

Houston, TX

Full-time

Posted 28 days ago

Simmons Bank rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to deliver both service and sales outcomes. This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network.

Essential Duties and Responsibilities

  • Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting.

  • Develop and maintain the retail staffing model aligned with transaction volume, sales activity, and customer demand patterns.

  • Create centralized scheduling frameworks to improve banker productivity and free up manager capacity.

  • Partner with Retail leadership to align staffing strategies with sales and service expectations.

  • Analyze workforce data (traffic, transactions, appointment trends) to recommend staffing adjustments and efficiencies.

  • Establish scheduling standards and governance across the retail network.

  • Monitor adherence, scheduling effectiveness, and productivity metrics to drive continuous improvement.

  • Provide insights into capacity gaps and optimization opportunities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

  • Strong analytical mindset with experience translating data into staffing decisions.

  • Deep understanding of workforce management principles in a retail, contact center, or service environment.

  • Proven ability to influence leaders without direct authority.

  • High attention to detail with strong organizational skills.

  • Ability to balance operational efficiency with employee experience.

Technical/Computer Skills

  • Workforce Management Platforms (Verint preferred).

  • Advanced Excel (pivot tables, forecasting models, scenario analysis).

  • Data visualization/reporting tools (Power BI strongly preferred).

  • Scheduling methodologies and forecasting techniques.

Education and/or Experience

  • Bachelor's degree in business, finance, analytics, HR, or related field (or equivalent experience)

  • 5+ years of experience in workforce planning, operations analytics, or retail banking operations

  • Experience supporting multi-location or branch-based environments preferred

  • Experience with workforce optimization platforms (Verint strongly preferred)

Certificates, Licenses, Registrations

  • Workforce Management certification (e.g., SWPP, ICMI) - preferred, not required

  • Lean or process improvement certification (Six Sigma Green Belt, etc.) a plus

Other Qualifications (including physical requirements)

  • Problem-solving and critical thinking skills

  • Clear communication (translating data into actionable insights)

  • Stakeholder management across Retail leadership

  • Continuous improvement mindset

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

  • Critical Thinking, Reading Comprehension, Systems Analysis,

  • Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

What Simmons Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply