Workforce Management Specialist Location: On-site at Milwaukee, WI or Green Bay, WI or Chicago, IL Duration: 12 Months Hours: Flexible in a window of 7 AM - 5 PM Only W2 candidates are eligible for ...
Workforce Management Specialist Location: On-site at Milwaukee, WI or Green Bay, WI or Chicago, IL Duration: 12 Months Hours: Flexible in a window of 7 AM - 5 PM Only W2 candidates are eligible for ...
Workforce Management Specialist Location: On-site at Milwaukee, WI or Green Bay, WI or Chicago, IL Duration: 12 Months Hours: Flexible in a window of 7 AM - 5 PM Only W2 candidates are eligible for ...
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Workforce Management Specialist Location: On-site at Milwaukee, WI or Green Bay, WI or Chicago, IL Duration: 12 Months Hours: Flexible in a window of 7 AM - 5 PM Only W2 candidates are eligible for ...
Workforce Analyst
Madison, WI · Hybrid
$52K - $75K/yr
Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...
Workforce Analyst
Madison, WI · Hybrid
$52K - $75K/yr
Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...
Workforce Analyst
Stevens Point, WI · On-site
$52K - $75K/yr
Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...
Workforce Analyst
Stevens Point, WI · On-site
$52K - $75K/yr
Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...
Workforce Analyst
Stevens Point, WI · Hybrid
$52K - $75K/yr
Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...
Workforce Analyst
Stevens Point, WI · Hybrid
$52K - $75K/yr
Work closely with workforce management leadership and contact center management to analyze forecasts and daily traffic, align staff, and adjust schedules as needed to ensure optimal staffing levels ...
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance. * Effective partnership with the Workforce Planning and Scheduling team to meet ...
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance. * Effective partnership with the Workforce Planning and Scheduling team to meet ...
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance. * Effective partnership with the Workforce Planning and Scheduling team to meet ...
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance. * Effective partnership with the Workforce Planning and Scheduling team to meet ...
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance. * Effective partnership with the Workforce Planning and Scheduling team to meet ...
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance. * Effective partnership with the Workforce Planning and Scheduling team to meet ...
Kronos Implementation Consultant
Milwaukee, WI · On-site
$70 - $80/hr
LTIM/MFG Visa Independent • Kronos Workforce Management, Workday, Enablon especially in configuration of Timekeeping and Advance Scheduling, Absence Manager, Reporting must be hands-on. • Kronos ...
Kronos Implementation Consultant
Milwaukee, WI · On-site
$70 - $80/hr
LTIM/MFG Visa Independent • Kronos Workforce Management, Workday, Enablon especially in configuration of Timekeeping and Advance Scheduling, Absence Manager, Reporting must be hands-on. • Kronos ...
Warehouse Distribution Team Member
$15.25 - $19/hr
Company Description For over 45 years, Eastridge Workforce Solutions has made attracting and managing a skilled workforce easier, differentiating us as leaders in the staffing and recruiting industry.
Warehouse Distribution Team Member
$15.25 - $19/hr
Company Description For over 45 years, Eastridge Workforce Solutions has made attracting and managing a skilled workforce easier, differentiating us as leaders in the staffing and recruiting industry.
Warehouse Distribution Team Member
Oconomowoc, WI · On-site
$15.25 - $19/hr
Company Description For over 45 years, Eastridge Workforce Solutions has made attracting and managing a skilled workforce easier, differentiating us as leaders in the staffing and recruiting industry.
Warehouse Distribution Team Member
Oconomowoc, WI · On-site
$15.25 - $19/hr
Company Description For over 45 years, Eastridge Workforce Solutions has made attracting and managing a skilled workforce easier, differentiating us as leaders in the staffing and recruiting industry.
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Operations Manager
Oshkosh, WI · On-site
Operations & Workforce Management * Develop and implement operational processes that improve consistency, accountability, and communication across departments. * Enforce company safety policies ...
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Operations Manager
Oshkosh, WI · On-site
Operations & Workforce Management * Develop and implement operational processes that improve consistency, accountability, and communication across departments. * Enforce company safety policies ...
Operations Manager
Oshkosh, WI · On-site
Operations & Workforce Management * Develop and implement operational processes that improve consistency, accountability, and communication across departments. * Enforce company safety policies ...
Operations Manager
Oshkosh, WI · On-site
Operations & Workforce Management * Develop and implement operational processes that improve consistency, accountability, and communication across departments. * Enforce company safety policies ...
Operations & Workforce Management * Develop and implement operational processes that improve consistency, accountability, and communication across departments. * Enforce company safety policies ...
Operations & Workforce Management * Develop and implement operational processes that improve consistency, accountability, and communication across departments. * Enforce company safety policies ...
B2E Solutions helps businesses connect to their employees by delivering the market leading UKG Ready workforce management solution with B2E's personalized service. Come work at a company where your ...
B2E Solutions helps businesses connect to their employees by delivering the market leading UKG Ready workforce management solution with B2E's personalized service. Come work at a company where your ...
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance. * Effective partnership with the Workforce Planning and Scheduling team to meet ...
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance. * Effective partnership with the Workforce Planning and Scheduling team to meet ...
Workforce Management information
See Wisconsin salary details
$25.2K - $37.8K
5% of jobs
$47.4K is the 25th percentile. Wages below this are outliers.
$37.8K - $50.4K
26% of jobs
The median wage is $62.9K / yr.
$50.4K - $62.9K
19% of jobs
$62.9K - $75.5K
11% of jobs
$88.1K is the 75th percentile. Wages above this are outliers.
$75.5K - $88.1K
14% of jobs
$88.1K - $100.7K
10% of jobs
$100.7K - $113.2K
4% of jobs
$113.2K - $125.8K
7% of jobs
$125.8K - $138.4K
1% of jobs
$138.4K - $150.9K
1% of jobs
$150.9K - $163.5K
1% of jobs
$25.2K
$77.1K
$163.5K
How much do workforce management jobs pay per year?
As of Jun 29, 2026, the average yearly pay for workforce management in Wisconsin is $77,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $92,900.00 per year, depending on experience, location, and employer.
What is the difference between Workforce Management vs Workforce Analyst?
| Aspect | Workforce Management | Workforce Analyst |
|---|---|---|
| Primary Focus | Planning, scheduling, and optimizing staffing levels | Analyzing workforce data to improve efficiency and forecasting |
| Required Skills | Forecasting, scheduling, labor laws, software proficiency | Data analysis, reporting, Excel, statistical tools |
| Work Environment | Operations, call centers, retail, healthcare | Data teams, HR, operations departments |
| Certifications | Workforce management software certifications, project management | Data analysis certifications, Excel, statistical analysis |
Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?
To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.
What is workforce management?
Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.
What are some common challenges faced by Workforce Management professionals, and how can they be addressed?
Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Wisconsin? The most popular types of Workforce Management jobs in Wisconsin are:
What are popular job titles related to Workforce Management jobs in Wisconsin? For Workforce Management jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Workforce Management jobs in Wisconsin look for? The top searched job categories for Workforce Management jobs in Wisconsin are:
What cities in Wisconsin are hiring for Workforce Management jobs? Cities in Wisconsin with the most Workforce Management job openings:
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Job description
For further inquiries regarding the following opportunity, please contact one of our Talent Specialists, Tenish, at 224 507 1292 or Amit at 224 507 1290
Title: Workforce Management Specialist
Location: On-site at Milwaukee, WI or Green Bay, WI or Chicago, IL
Duration: 12 Months
Hours: Flexible in a window of 7 AM - 5 PM
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered
Description:
This individual will report to the Care Center Operations Senior Team Leader. Will primarily be responsible for forecasting, scheduling and real-time monitoring of Care Center Consultants and the interactions they handle across three internal locations and one vendor. This includes: forecasting calls, email and back-office volumes and workloads; vacation, and planning offline work including meetings, coaching sessions and training; implementing real-time management systems and procedures. Assisting Care Center Leadership, providing staffing support during weather events and outside regular Resource Planner business hours through a weekly on-call rotation.
Essential Functions:
(50-70%) Manage allocation of Care Center Operations staff & other resources (300+ individuals).
Specific items include:
• Create and modify work schedules that efficiently meet projected resource requirements and service level objectives, follow contractual scheduling requirements, address quality of life concerns and achieve budget objectives.
• Work with the training staff and work groups to develop training schedules that ensure critical training needs are met while achieving operational and service-level objectives.
• Develop and administer vacation schedules that support employees' vacation needs while ensuring that operational and service-level objectives are not compromised.
• Forecast (and reforecast) staffing needs, schedule and assign offline work while ensuring that operational and service level objectives are met
• Facilitate the transition of new hire consultants from training to call taking, including scheduling, mentoring and floor walking
(50-70%) Real-Time Resource Management for Care Center Operations.
Specific items include:
• Utilize real-time management procedures that maximize the occupancy of all dedicated and supplemental resources in the care centers.
• Responsible for making real-time evaluations and projections of workload volumes.
• Evaluate workload projections and work closely with the Care Center Leadership on taking appropriate actions to meet performance objectives and fully utilize all CS Care Center within budget.
(10-30%) Development and continuous improvement of Care Center workforce management procedures.
Specifics include:
• Identify opportunities and implement methods for more effectively utilizing Care Center resources.
• Provide necessary reports to support the team leader's implementation of the standards.
• Evaluate performance to budget requirements and identify differences to planned budget and potential causes.
• Monthly performance reports.
• Workforce management system reports.
• Performance Management reports.
• Other reports as determined to be necessary.
(5%) Personal Development. Specifics include:
• Establish a career plan in coordination with the Operations Senior Team Leader that will enhance the acumen of the Resource Planner, consistent with industry trends.
• Actively pursue knowledge in the utility industry and ensure up-to-date best practices are learned.
Minimum Requirements:
Education:
• A bachelor's degree is required.
Experience:
• 3-5 years of experience in workforce management, resource allocation, etc.
• Experience in leadership.
• Experience/advanced knowledge: Workforce Management Software. Aspect preferred.
Title: Workforce Management Specialist
Location: On-site at Milwaukee, WI or Green Bay, WI or Chicago, IL
Duration: 12 Months
Hours: Flexible in a window of 7 AM - 5 PM
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered
Description:
This individual will report to the Care Center Operations Senior Team Leader. Will primarily be responsible for forecasting, scheduling and real-time monitoring of Care Center Consultants and the interactions they handle across three internal locations and one vendor. This includes: forecasting calls, email and back-office volumes and workloads; vacation, and planning offline work including meetings, coaching sessions and training; implementing real-time management systems and procedures. Assisting Care Center Leadership, providing staffing support during weather events and outside regular Resource Planner business hours through a weekly on-call rotation.
Essential Functions:
(50-70%) Manage allocation of Care Center Operations staff & other resources (300+ individuals).
Specific items include:
• Create and modify work schedules that efficiently meet projected resource requirements and service level objectives, follow contractual scheduling requirements, address quality of life concerns and achieve budget objectives.
• Work with the training staff and work groups to develop training schedules that ensure critical training needs are met while achieving operational and service-level objectives.
• Develop and administer vacation schedules that support employees' vacation needs while ensuring that operational and service-level objectives are not compromised.
• Forecast (and reforecast) staffing needs, schedule and assign offline work while ensuring that operational and service level objectives are met
• Facilitate the transition of new hire consultants from training to call taking, including scheduling, mentoring and floor walking
(50-70%) Real-Time Resource Management for Care Center Operations.
Specific items include:
• Utilize real-time management procedures that maximize the occupancy of all dedicated and supplemental resources in the care centers.
• Responsible for making real-time evaluations and projections of workload volumes.
• Evaluate workload projections and work closely with the Care Center Leadership on taking appropriate actions to meet performance objectives and fully utilize all CS Care Center within budget.
(10-30%) Development and continuous improvement of Care Center workforce management procedures.
Specifics include:
• Identify opportunities and implement methods for more effectively utilizing Care Center resources.
• Provide necessary reports to support the team leader's implementation of the standards.
• Evaluate performance to budget requirements and identify differences to planned budget and potential causes.
• Monthly performance reports.
• Workforce management system reports.
• Performance Management reports.
• Other reports as determined to be necessary.
(5%) Personal Development. Specifics include:
• Establish a career plan in coordination with the Operations Senior Team Leader that will enhance the acumen of the Resource Planner, consistent with industry trends.
• Actively pursue knowledge in the utility industry and ensure up-to-date best practices are learned.
Minimum Requirements:
Education:
• A bachelor's degree is required.
Experience:
• 3-5 years of experience in workforce management, resource allocation, etc.
• Experience in leadership.
• Experience/advanced knowledge: Workforce Management Software. Aspect preferred.