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Workforce Management Real Time Analyst Jobs in Oregon

Xinnovit

Business Analyst

Beaverton, OR · On-site

... workforce management solutions. Our mission is to enable our clients to become more agile and ... A Compliance Business Analyst within the Compliance Change Management (CCM) department is ...

Xinnovit

Compliance Business Analyst

Beaverton, OR · On-site

... workforce management solutions. Our mission is to enable our clients to become more agile and ... A Compliance Business Analyst within the Compliance Change Management (CCM) department is ...

Xinnovit

Business Analyst (XIN001_JB2X)

Beaverton, OR · On-site

... workforce management solutions. Our mission is to enable our clients to become more agile and ... A Compliance Business Analyst within the Compliance Change Management (CCM) department is ...

Xinnovit

Business Analyst (XIN001_J7TG)

Beaverton, OR · On-site

... workforce management solutions. Our mission is to enable our clients to become more agile and ... A Compliance Business Analyst within the Compliance Change Management (CCM) department is ...

Xinnovit

Report Developer Analyst

Beaverton, OR

$49.25 - $67.25/hr

... workforce management solutions. Our mission is to enable our clients to become more agile and ... Assess incoming reporting requests for feasibility and provide estimate of development time ...

DataDome

Cyber Security Analyst

OR · On-site +1

DataDome delivers real-time bot and agent trust management, giving businesses complete visibility ... Analyzing huge web traffic data sets (across more than 100 billions documents) to identify and ...

ATD Technology LLC

Compensation Analyst

Portland, OR · On-site

This includes job analysis and design, job classification review, workforce management, systems ... changes, one-time payments, HRIS/Compensation Audits. b. Serves as a technical resource for ...

PacifiCorp

Meteorology Operations Lead

Portland, OR · On-site

Monitor and report to upper management real-time weather conditions and expected forecast on a ... Oversee the development of analytical tools for various operational organizations and fire ...

Xinnovit

Business Analyst (XITY7Z)

Beaverton, OR · On-site

... workforce management solutions. Our mission is to enable our clients to become more agile and ... Responsible for business process analysis incl. business process mapping and modeling and defining ...

PacifiCorp

Meteorology Operations Lead

Portland, OR · On-site

Monitor and report to upper management real-time weather conditions and expected forecast on a ... Oversee the development of analytical tools for various operational organizations and fire ...

PacifiCorp

Meteorology Operations Lead

Portland, OR · On-site

Monitor and report to upper management real-time weather conditions and expected forecast on a ... Oversee the development of analytical tools for various operational organizations and fire ...

PacifiCorp

Meteorology Operations Lead

Portland, OR · On-site

Monitor and report to upper management real-time weather conditions and expected forecast on a ... Oversee the development of analytical tools for various operational organizations and fire ...

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Showing results 21-40

All JobsWorkforce Management Real Time Analyst JobsWorkforce Management Real Time Analyst Jobs in Oregon

Workforce Management Real Time Analyst information

See Oregon salary details

$40.7K

$103.2K

$182.4K

How much do workforce management real time analyst jobs pay per year?

As of Sep 13, 2026, the average yearly pay for workforce management real time analyst in Oregon is $103,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $140,100.00 per year, depending on experience, location, and employer.

What is a workforce management real time analyst?

A Workforce Management Real Time Analyst monitors and manages real-time contact center operations to ensure optimal staffing and service levels. They track call volume, agent adherence, and intraday performance, making adjustments as needed to meet service goals. Their role involves communicating with teams, addressing staffing gaps, and responding to unexpected changes such as high call volumes or absenteeism. By analyzing data and trends, they help maintain efficiency and improve overall workforce performance.

What are the typical daily responsibilities of a workforce management real time analyst?

As a Workforce Management Real Time Analyst, your daily tasks often include monitoring agent schedules, tracking call volume and service levels, and making real-time adjustments to optimize coverage. You may also communicate with team leaders, provide updates on operational metrics, and flag issues such as staffing shortages or unexpected surges in demand. Collaborating closely with supervisors and other departments, you help ensure a smooth workflow and consistently high customer service standards. This role is fast-paced, requiring quick decision-making and a proactive approach to managing workforce challenges as they arise.

What are the key skills and qualifications needed to thrive as a workforce management real time analyst?

To thrive as a Workforce Management Real Time Analyst, you need strong analytical skills, attention to detail, and typically a background in business, statistics, or a related field. Experience with workforce management systems such as NICE IEX, Aspect, or Verint, and proficiency in Excel and real-time monitoring tools are usually required. Excellent communication, problem-solving, and multitasking abilities set top performers apart in this role. These competencies are essential to efficiently monitor staffing, respond to changing call volumes, and support smooth, effective operations within customer service environments.

What are popular job titles related to Workforce Management Real Time Analyst jobs in Oregon?

For Workforce Management Real Time Analyst jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Workforce Management Real Time Analyst jobs in Oregon look for?

The top searched job categories for Workforce Management Real Time Analyst jobs in Oregon are:

Workforce Management Real Time Analyst jobs near you
Infographic showing various Workforce Management Real Time Analyst job openings in Oregon as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $103,165 per year, or $49.6 per hour.

Business Analyst

Beaverton, OR • On-site

Xinnovit
Software Development • 1 - 10 employees
Learn more about Xinnovitexternal

Full-time

Re-posted 26 days ago

Job description

Company Description

Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions.
Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics.
The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry.
Our Goals Are:
To use our expertise to the benefit of our clients and partners through open communication and collaboration.
To ensure sustainable and profitable long-term growth.
To provide a return on investment to shareholders.
To promote employee development.

Job Description

A Compliance Business Analyst within the Compliance Change Management (CCM) department is responsible for the ongoing implementation of compliance solutions to ensure adherence to constantly changing federal and state legislative requirements around mortgage loan servicing activities. The CCM department interfaces with the legal, licensing, internal controls, technology and the business departments to collaboratively guide the various groups in establishing strong, effective, measurable policies, procedures, and system changes that address identified compliance gaps. The business analyst is responsible for executing analysis and documentation of business and user needs for small to medium sized project requirements documentation, associated with Seterus compliance change initiatives requiring acceptance and sustainability by impacted business units and work groups. The business analyst is expected to effectively produce project documentation ensuring the change initiative is successfully applied to the Seterus environment and processes.


Skill Required:

Written and Oral Communication Skills 

Requirements Gathering 

Ability to capture business and technology requirements 

UAT test planning 

SQA and Development Support 


System Skills: 


* Basic understanding of Microsoft Office Applications (i.e. Microsoft Word, Excel and SharePoint)

* Intermediate knowledge of Project Management software (i.e. Microsoft Project or WorkFront)

* Intermediate knowledge of defect tracking software (i.e. RQM)


Required Qualifications:


* High School Diploma or equivalent

* At least 2 years of Business Analysis Experience

* At least two years of experience in financial or similar industry

Preferred Qualifications:


* Bachelors Degree in Business or similar field

* At least 2 years of experience in Mortgage Servicing

*Certifications: CPBA or PMI-BA

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply