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Workforce Management Operation Jobs (NOW HIRING)

Rally House

Workforce Management Analyst

Lenexa, KS · On-site

$60K - $75K/yr

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate ...

Black Box

Workforce Management Manager

Plano, TX · On-site

... Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce ... The position partners closely with Data Center Operations, Capacity Planning, HR, and Finance to ...

eClerx

Workforce Management Analyst

Fayetteville, NC · On-site

$13.50/hr

Manage agent breaks and real-time resource availability on the operations floor. * Monitor and help maintain key Workforce Management KPIs, including shrinkage and schedule adherence. * Coordinate ...

eClercx

Workforce Management Analyst

Fayetteville, NC · On-site

$13.50/hr

Manage agent breaks and real-time resource availability on the operations floor. * Monitor and help maintain key Workforce Management KPIs, including shrinkage and schedule adherence. * Coordinate ...

XceedSearch.com

Be Seen First

Workforce Management Analyst

Scottsdale, AZ · On-site

$70K - $75K/yr

Workforce Management Analyst About the Role Company is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS ...

Globe Life

Manager, Workforce Management

Mckinney, TX · On-site

Do you enjoy turning operational data into business results? Globe Life is looking for a Workforce Management Manager to oversee forecasting, scheduling, staffing strategies, and real-time resource ...

Alliant

Manager, Workforce Management

California, MO · On-site

... Workforce Management, you will be responsible for the end-to-end workforce lifecycle--from ... Develop and implement operational policies and procedures in collaboration with other key ...

Rally House

Workforce Management Analyst

Lenexa, KS · On-site

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate ...

Alliant

... Workforce Management, you will be responsible for the end-to-end workforce lifecycle--from ... Develop and implement operational policies and procedures in collaboration with other key ...

MCI Careers

Workforce Management Manager

Wichita, KS · On-site

We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... Aligns staffing models with operational goals by collaborating with Operations, HR, and Finance to ...

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How much do workforce management operation jobs pay per year?

As of Sep 9, 2026, the average yearly pay for workforce management operation in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.

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Workforce Management Analyst

Lenexa, KS • On-site

Rally House
Retail • 1 - 5K employees
Learn more about Rally Houseexternal

$60K - $75K/yr

Full-time

Re-posted 14 days ago

Rally House rating

6.1

Company rating: 6.1 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

54th of 105 rated fashion retailers

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

Job Description

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate and field teams tooptimizelabor strategies, improve operational processes, and support the successful rollout of projects, pilots, and continuous improvement initiatives.

Responsibilities

  • Develop andmaintainlabor models, staffing guides, forecasting tools, and workforce planning resources to support store operations
  • Analyze labor performance, productivity, sales trends, and workforce metrics toidentifyopportunities, risks, and actionable recommendations
  • Partner with field leadership tooptimizestaffing levels, scheduling practices, and workforceutilization
  • Evaluate retail processes, including labor management, service execution, inventory flow, and merchandising, toidentifyinefficiencies and improvement opportunities
  • Lead continuous improvement initiatives that simplify operations, reduce workload friction, and improve consistency across stores
  • Partner with field leadership to pilot process changes, measure results, and support successful rollouts
  • Manage operational and workforce-relatedprojectsend-to-end, including timelines, milestones, risks, deliverables, and follow-up actions
  • Serve as a cross-functional partner between Operations, HR, Finance, Talent Acquisition, and Field Leadership to communicate updates, resolve issues, and support key initiatives

Skills and Knowledge

A collaborative spirit and the confidence to take ownership of projects from start to finish, Analytical mindset and critical thinking skills, Proficiency in Microsoft 365 and experience Microsoft Excel, Strong analytical and data interpretation skills, Strong organization and project management skills with the ability to handle multiple priorities, Strong writing, editing, and visual communication skills

Qualifications

  • Bachelor's degree in Business, Operations, Human Resources, Analytics, Finance, or a related field preferred
  • 2-5 years of experience in workforce management, labor planning, retail operations, ora relatedfield
  • Experience with workforce management and scheduling platforms preferred

Physical Requirements

  • Ability to operate a computer, keyboard, mouse, and other standard office equipment
  • Able to clearly view and read information on a computer screen
  • Occasionally lift or move items up to 15 pounds

Location

  • On-site in Lenexa, KS

Pay Range

$60,000.00 - $75,000.00

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