... workforce management, and modern people leadership. Our audience includes CHROs, chief people officers, HR and people leaders, talent and recruiting leaders, operations executives, and senior people ...
... workforce management, and modern people leadership. Our audience includes CHROs, chief people officers, HR and people leaders, talent and recruiting leaders, operations executives, and senior people ...
Genesys Cloud Architect
Calgary, AB · On-site
Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience with API integrations (REST/SOAP) and microservices architecture * Experience integrating Genesys ...
Quick apply
Genesys Cloud Architect
Calgary, AB · On-site
Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience with API integrations (REST/SOAP) and microservices architecture * Experience integrating Genesys ...
Airport Security Operations Manager
CA$82K - CA$87K/yr
Coordinate staffing, scheduling, payroll review, and workforce deployment. * Support recruitment, onboarding, training, employee development, and performance management. * Manage labour relations ...
Airport Security Operations Manager
CA$82K - CA$87K/yr
Coordinate staffing, scheduling, payroll review, and workforce deployment. * Support recruitment, onboarding, training, employee development, and performance management. * Manage labour relations ...
Airport Security Operations Manager
CA$82K - CA$87K/yr
Coordinate staffing, scheduling, payroll review, and workforce deployment. * Support recruitment, onboarding, training, employee development, and performance management. * Manage labour relations ...
Airport Security Operations Manager
CA$82K - CA$87K/yr
Coordinate staffing, scheduling, payroll review, and workforce deployment. * Support recruitment, onboarding, training, employee development, and performance management. * Manage labour relations ...
Scheduling, workforce management, or payroll experience More Than a Job - A Lifestyle Opportunity! * This role is ideal for someone who: * Is a self-starter and wants flexibility and balance, not ...
Scheduling, workforce management, or payroll experience More Than a Job - A Lifestyle Opportunity! * This role is ideal for someone who: * Is a self-starter and wants flexibility and balance, not ...
Scheduling, workforce management, or payroll experience More Than a Job - A Lifestyle Opportunity! * This role is ideal for someone who: * Is a self-starter and wants flexibility and balance, not ...
Scheduling, workforce management, or payroll experience More Than a Job - A Lifestyle Opportunity! * This role is ideal for someone who: * Is a self-starter and wants flexibility and balance, not ...
Civeo Crown Services Employees LP, a global workforce accommodation specialist committed to ... We are seeking an Indigenous Management Trainee to join our team and participate in a structured ...
Civeo Crown Services Employees LP, a global workforce accommodation specialist committed to ... We are seeking an Indigenous Management Trainee to join our team and participate in a structured ...
Demonstrated competence in the areas of safety, workforce management, project execution, cost control, quality, and administration. * A strong leader and problem-solver, you are able to build and ...
Demonstrated competence in the areas of safety, workforce management, project execution, cost control, quality, and administration. * A strong leader and problem-solver, you are able to build and ...
... Workforce and Management Consulting portfolio ... This position reports to the Manager, Category Management - Corporate in the Tech Services & Supply ...
... Workforce and Management Consulting portfolio ... This position reports to the Manager, Category Management - Corporate in the Tech Services & Supply ...
Operations & Logistics Manager
Calgary, AB · On-site
CA$70K - CA$90K/yr
... and management ensuring Sideworx runs smoothly day to day. This position oversees recruitment coordination, job placement logistics, and workforce utilization for multiple ongoing projects across ...
Quick apply
Operations & Logistics Manager
Calgary, AB · On-site
CA$70K - CA$90K/yr
... and management ensuring Sideworx runs smoothly day to day. This position oversees recruitment coordination, job placement logistics, and workforce utilization for multiple ongoing projects across ...
Operations & Logistics Manager
Calgary, AB · Hybrid
$70K - $90K/yr
... management - ensuring Sideworx runs smoothly day to day. This position oversees recruitment coordination, job placement logistics, and workforce utilization for multiple ongoing projects across ...
Operations & Logistics Manager
Calgary, AB · Hybrid
$70K - $90K/yr
... management - ensuring Sideworx runs smoothly day to day. This position oversees recruitment coordination, job placement logistics, and workforce utilization for multiple ongoing projects across ...
Lead the development and implementation of strategic HR initiatives across workforce planning, organizational design, employee relations, performance management, talent development, and succession ...
Quick apply
Lead the development and implementation of strategic HR initiatives across workforce planning, organizational design, employee relations, performance management, talent development, and succession ...
Our scope of business includes asset management and management services for both publicly listed ... workforce in North America and Europe. We are one of Canada's largest developers, building ...
Our scope of business includes asset management and management services for both publicly listed ... workforce in North America and Europe. We are one of Canada's largest developers, building ...
Progressive leadership experience in maintenance, asset management, workforce management, and/or operations management. * Journeyman Trade Certification is preferred (Heavy Duty Mechanic). * Post ...
Progressive leadership experience in maintenance, asset management, workforce management, and/or operations management. * Journeyman Trade Certification is preferred (Heavy Duty Mechanic). * Post ...
Maintenance Superintendent
Acheson, AB · On-site
Progressive leadership experience in maintenance, asset management, workforce management, and/or operations management. * Journeyman Trade Certification is preferred (Heavy Duty Mechanic). * Post ...
Maintenance Superintendent
Acheson, AB · On-site
Progressive leadership experience in maintenance, asset management, workforce management, and/or operations management. * Journeyman Trade Certification is preferred (Heavy Duty Mechanic). * Post ...
HR Manager
Edmonton, AB · Hybrid
... workforce. Reporting to the Controller, this role oversees the full employee lifecycle, including talent acquisition, employee relations, compliance, performance management, compensation, and HR ...
Quick apply
HR Manager
Edmonton, AB · Hybrid
... workforce. Reporting to the Controller, this role oversees the full employee lifecycle, including talent acquisition, employee relations, compliance, performance management, compensation, and HR ...
Branch Manager/Sales Leader - Staffing and recruitment/Workforce Solutions Calgary, AB Full-Time | In-Office Base Salary: $95,000 + Uncapped Commission We are an established and growing Canadian ...
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Branch Manager/Sales Leader - Staffing and recruitment/Workforce Solutions Calgary, AB Full-Time | In-Office Base Salary: $95,000 + Uncapped Commission We are an established and growing Canadian ...
HR Manager
Edmonton, AB · On-site
Prepare HR reports, metrics, and workforce analytics. * Administer leave management, attendance tracking, and related programs Key Qualifications & Experience: * Post-secondary diploma or certificate ...
Quick apply
HR Manager
Edmonton, AB · On-site
Prepare HR reports, metrics, and workforce analytics. * Administer leave management, attendance tracking, and related programs Key Qualifications & Experience: * Post-secondary diploma or certificate ...
Human Resources Manager
Calgary, AB · On-site
Champion change management initiatives and foster a culture of continuous improvement. Leadership ... Workforce Analytics & Continuous Improvement * Analyze workforce metrics including turnover ...
Quick apply
Human Resources Manager
Calgary, AB · On-site
Champion change management initiatives and foster a culture of continuous improvement. Leadership ... Workforce Analytics & Continuous Improvement * Analyze workforce metrics including turnover ...
... with workforce planning to meet operational needs. * Work closely with hiring managers to attract top talent. Onboarding & Employee Experience * Coordinate onboarding programs and new employee ...
Quick apply
... with workforce planning to meet operational needs. * Work closely with hiring managers to attract top talent. Onboarding & Employee Experience * Coordinate onboarding programs and new employee ...
Workforce Management Manager information
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?
What does a Workforce Management Manager do?
What are some common challenges faced by Workforce Management Managers, and how can they be addressed?

Full-time
Posted 23 days ago
Job description
People Managing People helps executives and people leaders build AI-enabled, human-centered organizations that thrive.
We provide peer-driven insights, practical frameworks, operational playbooks, and community-powered experiences focused on HR strategy, AI in the workplace, talent and recruitment, employee retention and culture, workforce management, and modern people leadership.
Our audience includes CHROs, chief people officers, HR and people leaders, talent and recruiting leaders, operations executives, and senior people practitioners looking for practical insight, trustworthy guidance, and meaningful professional connection.
About the Role:We are looking for a Senior Editor to help build People Managing People into a trusted, community-powered media brand for people leaders and HR professionals.
This role is responsible for growing loyal, engaged people leadership and HR audiences through authoritative, practitioner-led editorial experiences across articles, newsletters, social, video, podcasts, livestreams, events, and strategic partnerships.
This is not a traditional editing role focused only on publishing content. It is an audience growth and editorial leadership role centered on creating serious-fun, decision-support content that helps people leaders make better decisions, build healthier cultures, adopt AI-enabled ways of working, strengthen their teams, and navigate the changing realities of modern people leadership.
You will help shape the voice, authority, growth, and audience experience of the brand.
Your work should increase subscriber growth, newsletter engagement, return audience behavior, topical authority, and trust with people leaders and HR professionals.
Who You Are:You understand how to create editorial brands that professionals actively trust, return to, and recommend.
You are deeply curious about how people leaders and HR professionals operate, lead teams, adopt AI-enabled workflows, build culture, develop talent, and navigate organizational complexity.
You know how to turn practitioner insight into useful editorial experiences that feel credible, clear, visual, engaging, and worth sharing.
You are not just a writer or editor. You are a builder of audience systems, community loops, and repeat engagement.
You think beyond articles and understand that modern editorial engagement happens across newsletters, video, podcasts, social, community discussions, livestreams, events, partnerships, search, and AI discovery experiences.
You are comfortable experimenting with formats, workflows, packaging, distribution strategies, and audience experiences to improve performance over time.
You care about usefulness, clarity, audience trust, and measurable impact.
What You'll Be Doing:1. Build engaged, community-powered editorial experiences
You will create serious-fun, expert-driven editorial and audience experiences that grow subscribers, increase newsletter engagement, and build loyal engineering, AI, and technology leadership audiences.
- Create, assign, edit, write, and publish editorial content across articles, newsletters, social, short-form video, narrative video, podcasts, livestreams, events, and community formats
- Develop content informed by real practitioner insight, including interviews, contributor conversations, engineering communities, surveys, Q&As, and social listening
- Create audience experiences focused on engineering leadership, AI adoption, scalability, platform reliability, developer productivity, infrastructure, security, and modern technology execution
- Help program and support webinars, livestreams, roundtables, podcasts, and editorial event experiences
- Repurpose editorial IP into newsletter blocks, social content, video clips, lead magnets, reports, and community assets
- Ensure editorial output reflects the publication's tone, usefulness, authority, and audience relevance
- Continuously identify opportunities to increase audience participation, contribution, sharing, and return engagement
2. Create insight-led decision-support content that performs
You will create and improve content that helps engineering, AI, and technology leaders make better technical, operational, AI, and organizational decisions.
- Assign, edit, write, optimize, and experiment with JTBD, workflow, systems, tools, infrastructure, AI, and practitioner-led content
- Build content that helps technology leaders understand what to do, how to do it, and what tools, systems, workflows, or approaches can help
- Improve SEO-driven and community-driven content with stronger practitioner insight, storytelling, visuals, structure, examples, CTAs, and internal journeys
- Build topical authority around engineering leadership, AI implementation, infrastructure, developer workflows, security, scalability, and operational execution
- Produce and improve decision-support formats such as tools/tech roundups, benchmark reports, State of AI reports, engineering playbooks, expert interviews, surveys, member exclusives, and lead magnets
- Use Marfeel, GA, HubSpot, newsletter data, and audience performance signals to guide optimization and experimentation
- Test headlines, hooks, formats, distribution strategies, CTAs, and conversion pathways to improve performance
- Monitor performance across subscriber growth, newsletter clicks, AI visibility, topical authority, engagement, and discoverability
- Share learnings, experiments, and repeatable editorial playbooks across the organization
3. Expand audience reach, relationships, and distribution
You will help grow People Managing People through contributor relationships, strategic partnerships, distribution systems, and community engagement.
- Identify, recruit, and manage engineering contributors, AI practitioners, technical SMEs, partners, and executive voices
- Build contributor content audience community growth loops
- Act as a visible host and guardian of the brand across newsletters, events, podcasts, social, community spaces, and contributor relationships
- Package and distribute content across newsletter, social, search, Discover, podcast, video, community, partner, and digital PR channels
- Collaborate on co-created reports, research, surveys, multimedia initiatives, and strategic partnerships
- Represent the brand through events, panels, podcasts, conferences, and external opportunities when useful
- Build and maintain reusable insight libraries containing interviews, quotes, patterns, transcripts, and community intelligence
- Track relationship-building and distribution performance based on subscriber growth, newsletter engagement, RFV, authority signals, and audience quality
Your success will be measured through:
- Growth in ICP subscriber acquisition
- Increased newsletter clicks and audience engagement
- Growth in returning audience behavior and repeat visits
- Increased authority signals, search visibility, and AI discovery presence
- Performance of decision-support and practitioner-led content
- Audience participation and contributor engagement
- Growth in non-organic and community-driven traffic
- Successful execution of multimedia, event, and partnership initiatives
- Clear evidence that audiences trust, share, and repeatedly engage with the brand
- Strong editorial judgment and audience instincts
- Experience creating B2B, practitioner-led, or professional editorial content
- Strong interviewing and synthesis skills
- Ability to turn complex technical workflows and operational topics into useful, engaging editorial experiences
- Experience growing newsletter engagement, subscriber audiences, or community participation
- Experience across multimedia formats including newsletters, social, video, podcasts, webinars, or events
- Comfort using analytics and audience signals to guide experimentation and optimization
- Experience collaborating with contributors, SMEs, and strategic partners
- Understanding of SEO, distribution strategy, audience engagement, and AI discovery trends
- Strong organizational and communication skills
- Ability to operate with speed, experimentation discipline, and audience empathy
- Experience covering HR, people leadership, talent and recruitment, the future of work, SaaS, HR tooling, or AI in the workplace
- Experience creating benchmark reports, surveys, or insight-led content
- Experience hosting or participating in podcasts, webinars, livestreams, or editorial events
- Familiarity with modern HR and people management tooling ecosystems
- Experience building community-powered editorial systems or contributor networks
People Managing People exists to help people leaders and HR professionals make better decisions in an increasingly complex, AI-driven world of work.
This role helps turn the brand into more than a publication. It helps make People Managing People a trusted decision-support destination and community-powered media engine for modern people leadership.
Under your ownership, the brand should become something audiences actively rely on, contribute to, share, and return to repeatedly.