Payworks is a leading workforce management solutions provider and multi-year winner of the Canada's Best Managed Companies program. We are proudly Canadian as well as committed to developing world ...
Payworks is a leading workforce management solutions provider and multi-year winner of the Canada's Best Managed Companies program. We are proudly Canadian as well as committed to developing world ...
Be a champion of inclusion and diversity You bring to the role: * 6+ years of management consulting ... We're committed to fostering a workforce that reflects the diversity of the communities in which we ...
Be a champion of inclusion and diversity You bring to the role: * 6+ years of management consulting ... We're committed to fostering a workforce that reflects the diversity of the communities in which we ...
Be a champion of inclusion and diversity You bring to the role: * 6+ years of management consulting ... We're committed to fostering a workforce that reflects the diversity of the communities in which we ...
Be a champion of inclusion and diversity You bring to the role: * 6+ years of management consulting ... We're committed to fostering a workforce that reflects the diversity of the communities in which we ...
Site Superintendent
Calgary, AB · Remote
Who We Are ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging, operational support, and emergency management solutions across a diverse range of clients ...
Site Superintendent
Calgary, AB · Remote
Who We Are ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging, operational support, and emergency management solutions across a diverse range of clients ...
Craft Recruiter
Edmonton, AB · On-site
Collaborates with workforce management and project teams to assess current and forecasted labour needs. * Develops and implements recruitment strategies aligned with project demands and timelines.
Craft Recruiter
Edmonton, AB · On-site
Collaborates with workforce management and project teams to assess current and forecasted labour needs. * Develops and implements recruitment strategies aligned with project demands and timelines.
Craft Recruiter
Edmonton, AB · On-site
Collaborates with workforce management and project teams to assess current and forecasted labour needs. * Develops and implements recruitment strategies aligned with project demands and timelines.
Craft Recruiter
Edmonton, AB · On-site
Collaborates with workforce management and project teams to assess current and forecasted labour needs. * Develops and implements recruitment strategies aligned with project demands and timelines.
Craft Recruiter
Edmonton, AB · On-site
Collaborates with workforce management and project teams to assess current and forecasted labour needs. * Develops and implements recruitment strategies aligned with project demands and timelines.
Craft Recruiter
Edmonton, AB · On-site
Collaborates with workforce management and project teams to assess current and forecasted labour needs. * Develops and implements recruitment strategies aligned with project demands and timelines.
Workforce Scheduler II
CA$105K/yr
What you'll do as Workforce Scheduler ... Schedule and manage technician shop and field activities, including commissioning, decommissioning ...
Workforce Scheduler II
CA$105K/yr
What you'll do as Workforce Scheduler ... Schedule and manage technician shop and field activities, including commissioning, decommissioning ...
PMO Resource Analyst
Calgary, AB · On-site
You are a resourceful and highly organized workforce planning, resourcing, or recruitment ... As PMO Resource Analyst, Major Projects , you will be involved in: Major Project Mobilization ...
Quick apply
PMO Resource Analyst
Calgary, AB · On-site
You are a resourceful and highly organized workforce planning, resourcing, or recruitment ... As PMO Resource Analyst, Major Projects , you will be involved in: Major Project Mobilization ...
... workforce management practices. The role serves as the primary point of contact for employee and labour relations matters, including grievance administration, investigations, collective agreement ...
Quick apply
... workforce management practices. The role serves as the primary point of contact for employee and labour relations matters, including grievance administration, investigations, collective agreement ...
... workforce management practices. The role serves as the primary point of contact for employee and labour relations matters, including grievance administration, investigations, collective agreement ...
... workforce management practices. The role serves as the primary point of contact for employee and labour relations matters, including grievance administration, investigations, collective agreement ...
... workforce management practices. The role serves as the primary point of contact for employee and labour relations matters, including grievance administration, investigations, collective agreement ...
Quick apply
... workforce management practices. The role serves as the primary point of contact for employee and labour relations matters, including grievance administration, investigations, collective agreement ...
Corporate Manager, Talent Management
Edmonton, AB · On-site +1
This role is an opportunity to modernize the employee and manager experience, strengthen talent practices, and help build the workforce PCL needs for the future. This role is for a talent leader who ...
Corporate Manager, Talent Management
Edmonton, AB · On-site +1
This role is an opportunity to modernize the employee and manager experience, strengthen talent practices, and help build the workforce PCL needs for the future. This role is for a talent leader who ...
Corporate Manager, Talent Management
Edmonton, AB · On-site +1
This role is an opportunity to modernize the employee and manager experience, strengthen talent practices, and help build the workforce PCL needs for the future. This role is for a talent leader who ...
Corporate Manager, Talent Management
Edmonton, AB · On-site +1
This role is an opportunity to modernize the employee and manager experience, strengthen talent practices, and help build the workforce PCL needs for the future. This role is for a talent leader who ...
Corporate Manager, Talent Management
Edmonton, AB · On-site +1
This role is an opportunity to modernize the employee and manager experience, strengthen talent practices, and help build the workforce PCL needs for the future. This role is for a talent leader who ...
Corporate Manager, Talent Management
Edmonton, AB · On-site +1
This role is an opportunity to modernize the employee and manager experience, strengthen talent practices, and help build the workforce PCL needs for the future. This role is for a talent leader who ...
Experience with Aimsio or similar workforce management software is an asset * Ability to commit to a 12 & 2 rotation, working up to 12-hour days for the full duration of the turnaround * Valid Class ...
Experience with Aimsio or similar workforce management software is an asset * Ability to commit to a 12 & 2 rotation, working up to 12-hour days for the full duration of the turnaround * Valid Class ...
Technical Support Supervisor
Calgary, AB · On-site
Support workforce management by monitoring attendance, scheduling, and ensuring appropriate staffing coverage. * Champion a customer-first culture that promotes accountability, teamwork, and ...
Quick apply
Technical Support Supervisor
Calgary, AB · On-site
Support workforce management by monitoring attendance, scheduling, and ensuring appropriate staffing coverage. * Champion a customer-first culture that promotes accountability, teamwork, and ...
Technical Support Supervisor
Calgary, AB · On-site
Support workforce management by monitoring attendance, scheduling, and ensuring appropriate staffing coverage. * Champion a customer-first culture that promotes accountability, teamwork, and ...
Technical Support Supervisor
Calgary, AB · On-site
Support workforce management by monitoring attendance, scheduling, and ensuring appropriate staffing coverage. * Champion a customer-first culture that promotes accountability, teamwork, and ...
Technical Support Supervisor
Calgary, AB · On-site
Support workforce management by monitoring attendance, scheduling, and ensuring appropriate staffing coverage. * Champion a customer-first culture that promotes accountability, teamwork, and ...
Quick apply
Technical Support Supervisor
Calgary, AB · On-site
Support workforce management by monitoring attendance, scheduling, and ensuring appropriate staffing coverage. * Champion a customer-first culture that promotes accountability, teamwork, and ...
... workforce management, and modern people leadership. Our audience includes CHROs, chief people officers, HR and people leaders, talent and recruiting leaders, operations executives, and senior people ...
... workforce management, and modern people leadership. Our audience includes CHROs, chief people officers, HR and people leaders, talent and recruiting leaders, operations executives, and senior people ...
Workforce Management Manager information
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a workforce management manager?
To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.
What does a workforce management manager do?
A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.
What are some common challenges faced by workforce management managers, and how can they be addressed?
Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are popular job titles related to Workforce Management Manager jobs in Alberta? For Workforce Management Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Alberta look for? The top searched job categories for Workforce Management Manager jobs in Alberta are:
What cities in Alberta are hiring for Workforce Management Manager jobs? Cities in Alberta with the most Workforce Management Manager job openings:
Full-time
Medical, Retirement, PTO
Posted 12 days ago
Job description
Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada's Best Managed Companies program. We are proudly Canadian as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.
With clients of all sizes and nearly 700 employees, we currently have an exciting opportunity on our Marketing team for the right candidate. Because when it comes to great people, there's always room for one more.
DOING RIGHT BY PEOPLE - IT'S WHAT WE DO
Reporting to the Manager, Business Development, the National Channel Manager, Accountants & Bookkeepers is a senior program management and brand ambassador role. This role is responsible for building the Payworks partnership program to engage accountants and bookkeepers as valued partners. You will design programs, create content, host events and webinars, and build Payworks' presence in the accounting community, establishing the company as a trusted partner. You will lead partnership conversations, onboard new partners, and grow the channel. This role carries revenue accountability with a variable pay component tied to channel performance. You'll need to be equally comfortable building campaigns as you are developing referral relationships and closing new partnerships. This is a builder's role suited to someone who moves fluidly between strategy and delivery.
WHY YOU SHOULD CHOOSE PAYWORKS
+Comprehensive employer paid benefits, including a Health Spending Account, for you and your family and excellent pension plan with employer contributions.
+Plenty of professional development opportunities.
+Community-minded culture - Receive two paid days per year to volunteer and lots of opportunity to "Pay it Forward".
+Time and flexibility to meet your needs - Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
+Cool perks - Annual Lifestyle Spending Account, fun office environment and events, and more!
BUILD. ENGAGE. GROW - IT'S WHAT YOU'LL DO
+Build & own the partner program - Build out, launch, and manage Payworks' national accountant and bookkeeper partner program including benefits, onboarding workflows, certification pathways, and professional development offerings. Define the full partner journey from recruitment through certification, activation, and growth, and build the playbooks, resources, and enablement materials for each stage.
+Create content & grow the brand - Working with the greater marketing team to create channel-specific content, partner newsletter articles, case studies, blog posts, social content, and educational guides that builds Payworks' credibility. Host and produce webinars, virtual events, and educational sessions.
+Represent Payworks - Build and maintain Payworks' online presence in accounting and bookkeeping communities, industry forums, LinkedIn and Reddit groups, association channels, and social platforms. Collaborate with Brand and Content teams to develop co-branded marketing assets and campaign materials. Represent Payworks at national and regional accounting industry events, conferences, trade shows, and association chapters as the company's channel ambassador.
+Develop & grow partnerships - Recruit accounting and bookkeeping firms nationally through relationship-building, event follow-up, content-driven inbound, and outbound outreach. Lead partnership conversations from first contact through signed agreement and onboarding, ensuring new partners are set up for success from day one. Build relationships with high-potential partners to drive mutual growth and deepening product adoption.
+Expand the ecosystem - Identify and pursue relationships with accounting associations, CPD providers, industry schools, and industry communities to expand Payworks' reach in the channel. Create and maintain partner resources including toolkits and co-marketing materials that help firms grow their payroll practice.
+Report & improve - Report on channel performance to inform priorities and positioning. Stay current on industry trends and developments in the accountant and bookkeeper channel. Continuously evolve the program based on partner feedback and market developments.
WHAT YOU'LL NEED TO SUCCEED
+5+ years in channel marketing, partner marketing, partner management, or business development within SaaS, fintech, payroll, HR tech, or accounting technology. This is a senior specialist role with significant autonomy - you'll own the strategy and the execution.
+ Genuine interest in the Canadian accounting and bookkeeping community and the role payroll plays in practice growth.
+Have an established network in the Canadian accounting and bookkeeping community - CPA, CPB, or equivalent professional circles. You bring existing relationships and credibility.
+Strong program design instincts - you can architect partner programming, a certification pathway, or an event series from scratch and bring it to life.
+Comfort with revenue accountability - this role includes variable compensation tied to channel performance targets, and you're motivated by measurable results alongside program-building.
+Direct experience working with accounting firms, bookkeeping practices, or professional services ecosystems with an understanding of how these businesses operate and what they value in a technology partner.
+Demonstrated content creation skills, ability to write, draft a case study, and create social proof content.
+Comfort presenting on stage, hosting webinars, and representing a brand at industry events.
+A track record of building or significantly growing a partner channel or community, not just managing an existing book of business.
+Familiarity with CRM platforms (Salesforce preferred) and marketing tools, with a data-informed approach to reporting on channel performance.
+A consultative, collaborative mindset energized by working with partners to grow their payroll practice with Payworks.
BONUS SKILL SET
+CPA, CPB, or equivalent professional designation in accounting or bookkeeping considered an asset.
+Experience with Canadian payroll compliance or workforce management solutions considered an asset.
+Bilingual proficiency in English and French considered an asset.
+Experience designing partner certification, enablement, or CPD-eligible training programs considered an asset.
We are proud to support a Flexible Work Plan that recognizes the diverse needs and lifestyles of our people. The National Channel Manager, Accountants & Bookkeepers has the option to work fully at a Payworks office or on a hybrid work model, with flexibility in creating your own schedule. The role is based in Vancouver, Calgary, Winnipeg, or Toronto with up to 25% domestic travel.
Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.
Employees at Payworks' come from different backgrounds, and we celebrate those differences. We are looking for the best candidate for this opportunity, but do not expect applicants to meet every qualification in order to be considered.
Payworks does not use artificial intelligence (AI) technologies in the screening, assessment, or selection of applicants at any stage of the hiring process.
This posting is for an existing vacancy within our team