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Workforce Management Associate Jobs in Augusta, GA

CENCORE ASSOCIATES

Site Lead

Augusta, GA

The Site Lead ensures operational readiness, workforce management, and mission continuity in a high ... Qualifications: * High school diploma or equivalent required; associate or bachelor's degree ...

CenCore Associates

Site Lead

Augusta, GA · On-site

The Site Lead ensures operational readiness, workforce management, and mission continuity in a high ... Qualifications: * High school diploma or equivalent required; associate or bachelor's degree ...

MAU Workforce Solutions

Platform Supervisor

Beech Island, SC · On-site

$143K/yr

Talent Management * Provide leadership to Associates within the Platform as well as across the Mill ... Ensure profitability of the CTEC Platform by controlling costs and managing the workforce to best ...

micro1 AI

Accounting Associate - Remote

Augusta, GA · Remote

$60K - $100K/yr

Key Responsibilities: • Manage and reconcile accounts payable and accounts receivable, ensuring ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

General Nutrition Centers

Sales Associate - PT

North Augusta, SC · On-site

$11.25 - $15.50/hr

... workforce. What You'll Do: This is a Part-Time Hourly Position As a Sales Associate, you will be ... Support store management in the opening, closing and operating of a retail store. This includes ...

Milliken

Senior HR Generalist - Kingsley

Thomson, GA · On-site

$63K - $81K/yr

Manage training associates by: * * Fostering a working environment that promotes open ... Interpersonal skills to facilitate interaction with the workforce * Capability to interact with all ...

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Workforce Management Associate information

See Augusta, GA salary details

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How much do workforce management associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for workforce management associate in Augusta, GA is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Augusta, GA? The most popular types of Workforce Management jobs in Augusta, GA are:
What job categories do people searching Workforce Management Associate jobs in Augusta, GA look for? The top searched job categories for Workforce Management Associate jobs in Augusta, GA are:
Workforce Management Associate jobs near you

Site Lead

CENCORE ASSOCIATES

Augusta, GA

Other

Posted 14 days ago

Job description

Company Overview:
At CenCore Group, we elevate security solutions beyond the industry standard to our exclusive CenCore standard. As a top-tier provider in the rapidly evolving intelligence community, CenCore Group is at the forefront of designing, building, securing, and maintaining AI ecosystems where big technology meets national security. With a track record of proven performance in the NatSec space, we have become the trusted source for insight, analysis, and the implementation of both physical and digital security solutions. Our company is experiencing massive growth, driven by our strong leadership and exceptional work culture. We are currently seeking a reliable, cleared professional to join our dedicated team.
Job Summary:
The Site Lead serves as the on-site manager responsible for day-to-day execution of all access control and security operations functions at a designated secure government facility. This role provides direct leadership to access control officers and support personnel, ensures compliance with Intelligence Community directives (including ICD 705), and acts as the primary interface with government security stakeholders. The Site Lead ensures operational readiness, workforce management, and mission continuity in a high-security environment.
Responsibilities:
Customer & Stakeholder Engagement:
  • Serve as the on-site point of contact (POC) for the government's Security Office, COR, and Facility Security Officer (FSO).
  • Deliver regular updates to the Program Manager on site status, staffing, and operational concerns.
  • Maintain strong communication with security stakeholders during real-time incidents or special access events.
Daily Operations & Oversight:
  • Lead, coordinate, and supervise all access control and security operations at the assigned facility.
  • Ensure full compliance with post orders, SOPs, and customer security directives.
  • Conduct daily shift turnovers, personnel inspections, and readiness checks.
  • Respond to and manage on-site security incidents, access issues, and customer escalations.
  • Assure compliance with all CenCore SOPs and standards.
Workforce Leadership:
  • Supervise SCA-covered access control officers and administrative support personnel.
  • Manage duty schedules, shift coverage, and timekeeping compliance.
  • Mentor and coach personnel to ensure professional conduct, procedural adherence, and performance standards.
  • Support onboarding and clearance processing for new hires at the site.
  • Lead performance assurance and continuous improvement efforts.
Compliance & Quality Control:
  • Enforce all procedures related to prohibited item detection, badge verification, controlled area access, and emergency response.
  • Ensure all documentation, logs, and incident reports are maintained to inspection-ready standards.
  • Identify procedural gaps and recommend process improvements or corrective actions.
  • Conduct routine/daily site and personnel compliance inspections.
Training & Readiness:
  • Support training delivery for new officers and ensure post certifications are current.
  • Maintain awareness of updated IC security protocols and relay changes to site personnel.
  • Participate in audits, inspections, and drills as required.
Global:
  • Reports to the Program Manager (PM)
  • Manage Access Control, Visitor Services, Operations/Communications Center, and CST.
Qualifications:
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • 5+ years of experience in physical security, access control, or military/law enforcement.
  • 2+ years in a supervisory or site lead role within a secure or classified environment.
  • Demonstrated knowledge of ICD 705, SCIF access procedures, and secure operations protocols.
  • Active TS/SCI with Polygraph clearance is required.
Preferred Qualifications:
  • Experience with SCA-covered contracts and familiarity with wage determinations.
  • Prior service in the Intelligence Community, DoD, or federal security contractor environment.
  • Familiarity with access control systems (e.g., Lenel, AMAG), VMS, and visitor access protocols.
  • Completion of security or supervisory training (e.g., POST, FEMA IS-100/200/700, or equivalent).
  • Must meet all physical requirements for the position, including a physical and STEP test.
Work Travel & Physical Requirements:
  • On-site full-time in a SCIF or secured facility environment.
  • Shift work may be required (including nights, weekends, holidays) depending on contract scope.
  • Must be able to stand for extended periods and respond quickly to physical security events.
Cencore Group is an equal opportunity employer and values diversity in its workforce. We offer a competitive salary, benefits package, and opportunities for professional growth. If you possess the necessary qualifications, we encourage you to apply for the position of Site Lead with our esteemed organization.

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