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Workforce Management Associate Jobs in Augusta, GA

Retail Store Manager

Augusta, GA ยท On-site

$57 - $71/hr

Handle personnel and associate relations issues.Payroll budget management, workforce management and scheduling.Facilitate effective communication and partnerships among the store team, district and ...

Site Lead

Augusta, GA ยท On-site

$90 - $130/hr

The Site Lead ensures operational readiness, workforce management, and mission continuity in a high ... Qualifications: * High school diploma or equivalent required; associate or bachelor's degree ...

Retail Store Manager

Augusta, GA ยท On-site

$57K - $71K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

Site Lead

Augusta, GA ยท On-site

The Site Lead ensures operational readiness, workforce management, and mission continuity in a high ... Qualifications: * High school diploma or equivalent required; associate or bachelor's degree ...

Platform Supervisor

Beech Island, SC ยท On-site

$143K/yr

Talent Management * Provide leadership to Associates within the Platform as well as across the Mill ... Ensure profitability of the CTEC Platform by controlling costs and managing the workforce to best ...

Sales Associate - PT

Augusta, GA ยท On-site

$10.75 - $14.75/hr

... workforce. What You'll Do: This is a Part-Time Hourly Position As a Sales Associate, you will be ... Support store management in the opening, closing and operating of a retail store. This includes ...

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Workforce Management Associate information

See Augusta, GA salary details

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How much do workforce management associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for workforce management associate in Augusta, GA is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Augusta, GA?

The most popular types of Workforce Management jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Workforce Management Associate jobs?

Cities near Augusta, GA with the most Workforce Management Associate job openings:

Human Resource Compliance Specialist

Pediatric Therapy Associates

Aiken, SC โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Job description

Pediatric Therapy Associates (PTA) is seeking an HR Compliance & Workforce Specialist to join our team in Aiken, SC. This position plays an important role in supporting our employees and ensuring our organization maintains accurate, efficient, and compliant HR and workforce processes.

The ideal candidate has experience in Human Resources, healthcare administration, employee onboarding, HR compliance, credentialing, payroll review, or workforce management and thrives in an environment where accuracy, communication, and follow-through matter.

If you’re looking for an HR job in Aiken, SC where your work directly supports both employees and the delivery of exceptional pediatric care, we’d love to meet you.

Why Join Pediatric Therapy Associates?

At PTA, HR isn’t simply paperwork. Our HR and administrative professionals help create the foundation that allows our clinical teams to do their best work.

You’ll join a collaborative organization that values professionalism, accountability, innovation, and continued growth.

What you’ll find at PTA:
  • Consistent weekday schedule
  • Shorter Fridays
  • Competitive compensation
  • Hourly or salary compensation options
  • Comprehensive employee benefits
  • Collaborative and supportive work environment
  • Opportunity to work in a growing healthcare organization
  • Exposure to multiple areas of HR operations and healthcare administration
  • Meaningful responsibility and opportunities for professional growth
  • Work Schedule

    Our predictable daytime schedule provides consistency and work–life balance.

    Monday–Thursday: 8:30 AM–5:00 PM

    Friday: 9:00 AM–2:00 PM

    Position Overview

    The HR Compliance & Workforce Specialist supports day-to-day Human Resources operations for Pediatric Therapy Associates, with an emphasis on employee onboarding, workforce compliance, credentialing coordination, payroll review, training requirements, and HR documentation.

    This position helps ensure employees are properly onboarded, required credentials and documentation remain current, payroll information is accurate, and workforce records meet organizational and regulatory requirements.

    Success in this role requires exceptional attention to detail, confidentiality, organization, follow-through, and the ability to manage multiple deadlines and priorities.

    HR Compliance & Workforce Specialist Responsibilities

    Employee Onboarding & HR Administration

  • Coordinate new hire onboarding for clinical and nonclinical employees
  • Ensure completion of required employment and compliance documentation
  • Coordinate employee setup within HR and workforce systems
  • Maintain organized and accurate employee personnel records
  • Track employee documentation and follow up on outstanding requirements
  • Assist with employee status, compensation, and workforce changes
  • Maintain confidentiality of sensitive employee and organizational information
  • Healthcare Credentialing & Compliance
  • Initiate and track provider credentialing with insurance payers and applicable regulatory agencies
  • Monitor provider CAQH profiles and required updates
  • Track professional licenses, certifications, expirations, and renewals
  • Maintain credentialing and compliance documentation
  • Communicate upcoming requirements and deadlines to employees and leadership
  • Help ensure clinical employees remain compliant with organizational, payer, and regulatory requirements
  • Training & Workforce Compliance
  • Track required employee training and annual compliance requirements
  • Coordinate completion of outstanding training and documentation
  • Maintain accurate compliance records
  • Assist with internal HR and compliance audits
  • Identify missing, incomplete, or expiring workforce documentation and coordinate timely resolution
  • Payroll Review & Workforce Records

  • Review payroll information for accuracy prior to processing
  • Verify employee hours, pay rates, approved changes, and supporting documentation
  • Identify payroll discrepancies and coordinate corrections
  • Maintain appropriate documentation for compensation and workforce changes
  • Assist with workforce reporting and employee record management
  • HR Support & Documentation
  • Assist HR leadership with employee documentation
  • Support documentation related to employee relations matters and investigations
  • Assist with HR policy and procedure updates
  • Prepare HR reports and workforce information as requested
  • Support compliance audits and organizational initiatives
  • Help identify opportunities to improve HR processes, documentation, and workflow
  • Contribute to a professional, positive, and accountable workplace culture
  • Qualifications

    Preferred qualifications include:
  • Bachelor’s degree in Human Resources, Healthcare Administration, Business Administration, or a related field
  • 24 years of Human Resources, healthcare administration, workforce management, or related experience
  • Experience working with HRIS and payroll systems
  • Paychex experience preferred
  • Healthcare credentialing or provider enrollment experience is a plus
  • Familiarity with CAQH, professional licensure, healthcare compliance, or payer credentialing is a plus
  • Strong organizational and timemanagement skills
  • Exceptional attention to detail and accuracy
  • Strong written and verbal communication skills
  • Ability to manage multiple deadlines and competing priorities
  • Sound judgment when handling confidential employee information
  • Strong computer and administrative skills
  • Who Will Succeed in This Role?

    This position may be a great fit if you’re someone who:

  • Notices details other people miss
  • Enjoys creating order and keeping processes on schedule
  • Takes ownership and follows tasks through to completion
  • Is comfortable holding others accountable for deadlines and documentation
  • Can professionally handle sensitive and confidential information
  • Enjoys working with both employees and leadership
  • Can move between onboarding, credentialing, payroll, compliance, and HR administration throughout the day
  • Looks for ways to make systems and processes better—not simply maintain them
  • Compensation

    Pediatric Therapy Associates offers competitive compensation based on experience and qualifications.

    The position may be structured as:
  • Hourly compensation
  • Salary compensation
  • BenefitsWe offer a comprehensive and competitive benefits package, including:
  • Mentorship and support during the first year
  • 401(k) with employer matching
  • Health insurance through UnitedHealthcare
  • Flexible Spending Account (FSA)
  • Dental insurance
  • Vision insurance
  • Shortterm disability
  • Longterm disability
  • Paid Time Off (PTO)
  • Paid holidays
  • Build Your HR Career in Healthcare

    This role offers the opportunity to develop experience across several important areas of Human Resources and healthcare operations, including employee onboarding, HR compliance, healthcare credentialing, payroll review, workforce administration, employee documentation, and regulatory compliance.

    At Pediatric Therapy Associates, you’ll be part of a team of therapists, healthcare professionals, and administrative leaders who value collaboration, innovation, accountability, and growth.

    Your work will help ensure our employees have the support and infrastructure they need to provide outstanding care to children and families.

    Apply Today – HR Compliance & Workforce Specialist in Aiken, SC

    We are currently accepting resumes and actively interviewing.

    If you’re searching for an HR Specialist job in Aiken, SC, Human Resources position, HR Compliance job, Healthcare HR position, Credentialing Specialist position, Workforce Specialist job, or Healthcare Administration career, we encourage you to apply.

    Submit your resume today. Our team will contact qualified candidates within 24–48 hours.

    If you have questions about the position, schedule, responsibilities, or Pediatric Therapy Associates, please feel free to call our office.

    Join Pediatric Therapy Associates and build your career with an organization where people, professionalism, and quality matter.