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Workforce Management Associate Jobs in Augusta, GA

Quality Manager

North Augusta, SC · On-site

$70 - $90/hr

With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most ... Quality Management System.* Primary champion for effective root cause analysis by supporting teams ...

New

Staffing Specialist

Augusta, GA · On-site

$17 - $20/hr

This individual will support the Territory Manager by assisting with daily operations, including ... High school diploma or equivalent required, associate degree preferred * Customer service and/or ...

Staffing Specialist

Augusta, GA · On-site

$17 - $20/hr

This individual will support the Territory Manager by assisting with daily operations, including ... High school diploma or equivalent required, associate degree preferred * Customer service and/or ...

Staffing Specialist

Augusta, GA · On-site

$17 - $20/hr

This individual will support the Territory Manager by assisting with daily operations, including ... High school diploma or equivalent required, associate degree preferred * Customer service and/or ...

Staffing Specialist

Augusta, GA · On-site

$17 - $20/hr

This individual will support the Territory Manager by assisting with daily operations, including ... High school diploma or equivalent required, associate degree preferred * Customer service and/or ...

Associate or bachelor's degree in criminal justice, security management, emergency management ... Experience with workforce scheduling, staffing coordination, training records management, or site ...

... manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an ... Transform complex injury data into actionable strategies that protect associates and optimize work ...

... manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an ... Transform complex injury data into actionable strategies that protect associates and optimize work ...

With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most ... Quality Management System. * Primary champion for effective root cause analysis by supporting teams ...

With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most ... Quality Management System. * Primary champion for effective root cause analysis by supporting teams ...

... labor management, compliance, SOPs, and service delivery * Own office and workforce readiness ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

... labor management, compliance, SOPs, and service delivery * Own office and workforce readiness ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

Showing results 41-60

Workforce Management Associate information

See Augusta, GA salary details

$8

$17

$29

How much do workforce management associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for workforce management associate in Augusta, GA is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Augusta, GA?

The most popular types of Workforce Management jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Workforce Management Associate jobs?

Cities near Augusta, GA with the most Workforce Management Associate job openings:

Wireless Retail Sales Associate - W1658

OSL Retail Services Inc

Thomson, GA

$30/hr

Full-time

Retirement

Re-posted 17 days ago


OSL Retail Services rating

4.4

Company rating: 4.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

27th of 30 rated technology retailers


Job description

Overview

 Ready to unlock unlimited earning potential? Competitive base pay and a lucrative uncapped commission structure, potentially totaling up to $40K- $50K per year and more based on performance. You will have unlimited earning potential with $17/hour base pay and uncapped commission! Employees earn $20/hour just hitting minimum expectations and top performers earn $30+/hour!

As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.

  • Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
  • Benefit from sales incentives, career development opportunities, and an employee referral program.
  • Experience the impact of OSL's commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.

We're innovating retail sales- join us and experience the OSL difference! 

Our Commitment to You

We're a dynamic, people-centric company excelling in outsourced sales for North America's top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive.

What You Can Expect Day-to-Day 

  • Deliver a five-star customer service, finding the perfect solutions for every customer
  • Process new activations, upgrades, and sales of wireless devices and accessories
  • Merchandise and handle inventory, opening and closing the store
  • Strive to hit sales goals operating as both an individual contributor and team member

What it Takes

  • 18+ years of age
  • Exceptional customer service and communication skills with a high-energy, positive attitude
  • Fundamental working knowledge of wireless technology and trends
  • Full-time flexible availability
  • Solid sales or retail experience preferred

What You Bring to The Team

  • You naturally build relationships and connect with people in every interaction.
  • Your passion for sales, pursuit of excellence and strategic insight set you apart.
  • You're adept at establishing sales targets and knocking them out of the park.
  • Your can-do attitude and growth mindset ensures you're ready for success every time.

This position is for an existing vacancy within our sales team.

Let's start a conversation - apply today at careers@oslrs.com.  

We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@oslrs.com

Employment Type: OTHER

What OSL Retail Services employees say

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Benefits

Hours and flexibility

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