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Workforce Management Associate Jobs in Augusta, GA

Lead safety sessions with the workforce. Ensure compliance with health, safety and environmental ... Perform other duties as assigned by management. * Associates or Bachelors degree in Industrial ...

... Manager, Production; and report suggestions recommended by associates for procedure change, etc ... We are an equal employment opportunity employer, dedicated to hiring a diverse workforce including ...

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Workforce Management Associate information

See Augusta, GA salary details

$8

$17

$29

How much do workforce management associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for workforce management associate in Augusta, GA is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Augusta, GA? The most popular types of Workforce Management jobs in Augusta, GA are:
What job categories do people searching Workforce Management Associate jobs in Augusta, GA look for? The top searched job categories for Workforce Management Associate jobs in Augusta, GA are:
General Facilities Maintenance Technician

General Facilities Maintenance Technician

IntelliSource

Aiken, SC • On-site

$45K - $83K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Description
Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce and looking for a General Facilities Maintenance Technician to join our local, and regional team. If you have experience in this field, we want you to bring your skills to our fast-paced and welcoming environment!
As a General Facilities Maintenance Technician at our local retail store, you will execute routine maintenance tasks to uphold the safety, functionality, and aesthetics of Walmart Stores, equipment, or fixtures. Operating under the supervision of the local General Maintenance Manager, you'll adhere to established maintenance schedules and guidelines, conducting inspections, cleaning, and repairing facilities, equipment, or fixtures.
Join us and be part of a team that values innovation, teamwork, and excellence. Take the next step in your career with Walmart, where your expertise and dedication will make a real impact!
Competitive Compensation:
  • Salary range: $45,760 - $83,200
  • Currently offering a $2000 sign-on bonus (for select locations)
  • Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, level of job offer, qualifications and other job-related factors.
  • Additional bonus available for this role is available and will be disclosed during the interview process (not included above).

Benefits and Walmart Perks:
  • Full Time
  • Eligible for bonus incentive
  • 10% Walmart discount
  • Paid Time Off that accrues
  • Full benefits available for Health / Vision / Dental / Life
  • 401k with company match
  • Eligible to participate in the Associate Stock Purchase Plan
  • FREE College through Live Better University

Live Better U is a Walmart-paid education benefit program for full-time and part-time field associates at Walmart and Sam's Club. Program range from high school completion to bachelor's degrees, including English Language and short-form certificates. Tuition, brooks and fees are completely paid for by Walmart.
Essential Functions:
  • Maintain and repair Walmart facilities, equipment, and assets by utilizing multiple craft skills (for example, plumbing, electrical, carpentry, material handling equipment, food equipment) and using hand tools, power tools, and other equipment to complete jobs
  • Utilize the work order management system to receive reactive repair Work Orders to support Stores and Store associates and document repair activities
  • Provide prompt response to emergency maintenance calls
  • Inspecting, operating, or testing facilities, equipment, or fixtures to diagnose issues
  • Complete all required training requirements to operate equipment and tools safely

Position Requirements:
  • 18 years or older
  • High School Diploma or equivalent
  • Can lift up to 50 lbs. at a time
  • Can move up and down ladders frequently
  • Comfortable working at heights frequently
  • Ability to sit or stand for long periods of time
  • Able to work in various temperatures.
  • Must maintain an excellent driving record.
  • Vocational or Technical certification and 1 year experience, or 2 years total work experience, in one of the following trades: plumbing, electrical, material handling equipment, or related trade

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Belonging at Walmart
We aim to create a culture where every associate feels valued for who they are and is rooted in respect for the individual. Our goal is to foster a sense of belonging, create opportunities for all our associates, customers, and suppliers, and be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is - and feels - included, everyone wins. Approximately 90% of the U.S. population lives within 10 miles of a Walmart or Sam's Club - our associates and customers reflect the makeup of all of America, as well as the 18 other countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we're able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Belonging: We aim to create a culture where every associate feels valued for who they are and is rooted in respect for the individual.
Associates: We want to ensure our associates worldwide are seen for their unique contributions, supported in their daily work, and connected to co-workers.
  • Walmart is the U.S.'s largest private employer.
  • Our policies, practices, and programs promote fairness and the same treatment for all associates. Everyone in our workforce has the same access to opportunities for growth, development, and advancement.
  • We transparently report on our workforce twice a year, and we have associate resource groups to further engagement, networking, connection, and a sense of community.

Business and Customers: We provide an assortment of products and services that meet the unique needs of our customers and members while strengthening our connection to the communities we serve.
  • We operate sensory-friendly hours in all stores from 8am to 10am daily and offer Caroline's Carts - a specially designed shopping cart for children and adults with disabilities.
  • Our focus every day is how we can best serve our customers with quality food and goods at everyday low prices, which are 10-25% lower than those of competitors.

Communities: Walmart thrives when we take a shared value approach, complementing business with philanthropy to strengthen the communities where we operate and prioritize issues that are meaningful to our business and all customers.
  • Walmart is one of the most charitable companies in the Fortune 500. Last year, we gave away over 8% of our profits through a combination of in-kind and cash gifts totaling more than $1.7 billion.

View the annual and mid-year Belonging reports. View associate Belonging stories on Walmart World.
Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.