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Workforce Management Analyst Remote Jobs in Michigan

LHH US

Remote B2B Collections Analyst

Grand Rapids, MI · Remote

$26 - $31/hr

We are seeking an experienced Remote B2B Collections Analyst to manage a portfolio of commercial accounts and drive timely payment of outstanding invoices. The ideal candidate will have recent ...

New

LHH US

Remote B2B Collections Analyst

Grand Rapids, MI · Remote

$26 - $31/hr

We are seeking an experienced Remote B2B Collections Analyst to manage a portfolio of commercial accounts and drive timely payment of outstanding invoices. The ideal candidate will have recent ...

New

Maxor National Pharmacy Services

This is a remote-based position within the Continental US. Our Company Founded in 1926, Maxor is a ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...

New

Maxor National Pharmacy Services

This is a remote-based position within the Continental US. Our Company Founded in 1926, Maxor is a ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...

New

Maxor National Pharmacy Services

This is a remote-based position within the Continental US. Our Company Founded in 1926, Maxor is a ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...

New

Maxor National Pharmacy Services

This is a remote-based position within the Continental US. Our Company Founded in 1926, Maxor is a ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...

New

Maxor National Pharmacy Services

This is a remote-based position within the Continental US. Our Company Founded in 1926, Maxor is a ... With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the ...

New

micro1 AI

Revenue Operations Manager - Remote

Warren, MI · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

micro1 AI

Revenue Operations Manager - Remote

Lansing, MI · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

micro1 AI

Revenue Operations Manager - Remote

Detroit, MI · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

micro1 AI

Revenue Operations Manager - Remote

Dearborn, MI · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

micro1 AI

Accounts Receivable Manager - Remote

Lansing, MI · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

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Workforce Management Analyst Remote information

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Michigan? For Workforce Management Analyst Remote jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Michigan look for? The top searched job categories for Workforce Management Analyst Remote jobs in Michigan are:
What cities in Michigan are hiring for Workforce Management Analyst Remote jobs? Cities in Michigan with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 84% Full Time, 8% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution.

Remote B2B Collections Analyst

LHH US

Grand Rapids, MI • Remote

$26 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New

Job description

We are seeking an experienced Remote B2B Collections Analyst to manage a portfolio of commercial accounts and drive timely payment of outstanding invoices. The ideal candidate will have recent business-to-business collections experience, strong negotiation skills, and the ability to build positive relationships with clients while reducing aged receivables. Experience working in a high-volume environment and utilizing ERP or collections systems is highly preferred.
Key Responsibilities
  • Manage a portfolio of business accounts with past-due balances.
  • Conduct outbound collection calls and email outreach to secure payment of outstanding invoices.
  • Monitor accounts receivable aging reports and prioritize collection efforts.
  • Investigate and resolve billing discrepancies, payment issues, and customer disputes.
  • Negotiate payment arrangements while maintaining positive customer relationships.
  • Document all collection activities, customer communications, and payment commitments.
  • Follow up on promised payments and ensure adherence to agreed-upon payment terms.
  • Partner with internal teams including accounting, billing, sales, and customer service to resolve account issues.
  • Analyze collection trends and provide recommendations to improve cash flow and reduce delinquency.
  • Prepare collection status reports and escalation documentation as needed.
Qualifications
  • 2+ years of recent B2B/commercial collections experience required.
  • Experience managing a high-volume accounts receivable portfolio.
  • Strong understanding of accounts receivable, credit, and collections processes.
  • Excellent verbal and written communication skills.
  • Proven negotiation and problem-solving abilities.
  • Proficiency with Microsoft Excel, Outlook, and ERP/accounting systems.
  • Ability to work independently in a remote environment.
  • Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred.
Preferred Experience
  • Commercial collections in a staffing, professional services, manufacturing, logistics, or distribution environment.
  • Experience with Oracle, SAP, NetSuite, Infor, or similar ERP systems.
  • Exposure to credit analysis, dispute resolution, and deductions management.
  • Advanced Excel skills including reporting and data analysis.
Pay Details: $26.00 to $31.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.