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Workforce Management Analyst Remote Jobs in Arkansas

A culture that values employees and celebrates, empowers, and inspires a diverse workforce ... Strong program management and stakeholder coordination experience. Go-To-Market Manager Overview ...

A culture that values employees and celebrates, empowers, and inspires a diverse workforce ... Strong program management and stakeholder coordination experience. Go-To-Market Manager Overview ...

Experience with the application of data management and analysis tools including but not limited to MS Access, SAS, R, S+, SQL, or Cognos preferred. ESSENTIAL SKILLS & ABILITIES Process Information ...

Experience with the application of data management and analysis tools including but not limited to MS Access, SAS, SQL, preferred. Presentation Experience preferred ESSENTIAL SKILLS & ABILITIES ...

Experience with the application of data management and analysis tools including but not limited to MS Access, SAS, R, S+, SQL, or Cognos preferred. ESSENTIAL SKILLS & ABILITIES Process Information ...

Experience with the application of data management and analysis tools including but not limited to MS Access, SAS, R, S+, SQL, or Cognos preferred. ESSENTIAL SKILLS & ABILITIES Process Information ...

The primary responsibilities of the position are organizing, analyzing, interpreting, and ... remote workforce, 66% women-led teams Learn more about our core values here! What we offer:

Showing results 41-60

Workforce Management Analyst Remote information

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Arkansas?

For Workforce Management Analyst Remote jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Workforce Management Analyst Remote jobs in Arkansas look for?

The top searched job categories for Workforce Management Analyst Remote jobs in Arkansas are:

What cities in Arkansas are hiring for Workforce Management Analyst Remote jobs?

Cities in Arkansas with the most Workforce Management Analyst Remote job openings:

Infographic showing various Workforce Management Analyst Remote job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Premium Billing Reconciliation Specialist -- Remote or Hybrid

USAble Life

Little Rock, AR • On-site, Remote

$41K - $54K/yr

Full-time

Retirement, PTO

Posted 7 days ago


Job description

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.
Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment.
We have been recognized as a "Best Places to Work" in Arkansas, Florida, and Hawaii. You'll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.
Check out how we make a meaningful difference in the lives of others!
https://player.vimeo.com/video/518665804
What We Offer You:
  • A culture that values employees and celebrates, empowers, and inspires a diverse workforce
  • Outstanding comprehensive benefits package
  • PTO provided at date of hire
  • 11 paid holidays
  • 401(k) with up to 6% match; fully vested from day 1
  • Remote opportunities with company-provided equipment
  • Team-oriented, collaborative group of peers
  • Career advancement opportunities
  • Tuition Reimbursement
  • Employee Assistance Program
  • Inclusion Council and Employee Resource Groups
  • Recharge Days and Volunteer Time Off
  • This is a multi-level position.
  • This is a remote position.

Life Takes You Places! Are you ready to join us?
Compensation:
Pay Transparency: Anticipated pay for new hires is between $41,000 and $48,000. The full pay range for the Premium Billing Reconciliation Specialist I is $41,000 to $54,000. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications, and company tenure & equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.
Before You Apply: Please review these qualifications carefully before applying. This role is best suited for candidates with experience in accounting, insurance premium administration, reconciliation, or other analytical financial operations functions. Candidates without experience researching complex payment discrepancies, reconciling financial transactions, analyzing premium or billing data, and working extensively in Excel may be less competitive for this role.
  • 2-4 years of experience in accounting, financial operations, insurance administration, premium billing, or a related analytical role
  • Experience researching and resolving payment discrepancies, account variances, or reconciliation issues
  • Strong analytical and problem-solving skills with the ability to interpret and reconcile financial data
  • Intermediate Microsoft Excel skills, including formulas, PivotTables, VLOOKUPs, and data analysis

Overview:
A Premium Billing Reconciliation Specialist performs a wide range of accounting and analytical functions related to reconciling individual and group premium payments for Life, Supplemental and Disability insurance policies. This is not a traditional billing or accounts receivable role compromised of sending invoices and matching payments. Every insurance premium payment presents a new puzzle and requires a high level of analytical and reconciliation skills to solve it.
A Premium Billing Reconciliation Specialist I will:
  • Reconcile and process premium billings and balances daily reports.
  • Maintain and research premium suspense
  • Generate premium refunds and correspondence.
  • Perform member and group terminations
  • Perform member level reconciliations

Essentials Duties:
  • Analyze, process and accurately reconcile and post group payments in a timely manner.
  • Analyze and research suspense on the groups to ensure premiums are posted correctly.
  • Complete payment audits for groups in MS Excel.
  • Achieve acceptable quality and productivity benchmarks by multi-tasking in high volume environment on a daily basis.
  • Have excellent written communication skills, strong product knowledge and procedure expertise.
  • Work collaboratively with internal customers to meet established departmental service level goals.
  • May perform other duties as assigned based on department needs.

Required Knowledge, Skills, and Abilities:
  • Ability to perform complex reconciliation and administrative research in servicing system
  • Ability to analyze financial premium data and communicate results.
  • Outstanding research and reconciliation skills
  • 10-key skills
  • Intermediate MS Excel skills to include spreadsheet formatting, formulas, pivot tables, and VLOOKUPs
  • Excellent verbal and written communication skills and ability to compose professional correspondence
  • Excellent analytical and critical thinking skills
  • Ability to maintain attention to detail
  • Ability to maintain a low error rate
  • Ability to prioritize, multi-task, and meet tight deadlines
  • Ability to handle confidential information

Required Education and Experience:
  • High School Diploma or Equivalent
  • 2- 4 years working in general accounting with understanding of related concepts and practices,
  • Experience in a role requiring heavy research and reconciliation

Preferred Education and Experience:
  • Life, Supplemental and Disability insurance premium experience
  • LOMA 280 & 290; FLMI Bachelors degree or some college course work

This job description is intended to convey information essential to understanding the scope of the position and its general requirements. It is not exhaustive and may be subject to modification at any time to meet the evolving needs of the organization.
#USAL2
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.