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Workforce Management Administrator Jobs in Texas

Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting. * Develop and maintain the retail staffing model aligned with transaction volume ...

Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting. * Develop and maintain the retail staffing model aligned with transaction volume ...

The Workforce Administrator will analyze and report on intraday, daily, and weekly staffing levels ... REQUIREMENTS Client and Management Interface * Monitor all issues that impact service levels with ...

Description The Workforce Administrator will analyze and report on intraday, daily, and weekly ... REQUIREMENTS Client and Management Interface * Monitor all issues that impact service levels with ...

University Health is seeking an experienced Systems Administrator with deep UKG Workforce Management expertise to support and enhance mission-critical financial, clinical, and administrative systems ...

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Workforce Management Administrator information

What does a workforce management administrator do?

A Workforce Management Administrator is responsible for ensuring that staffing levels align with business needs by forecasting demand, scheduling staff, and monitoring attendance. They use specialized software to analyze workforce data, track performance metrics, and generate reports for management. Their role helps organizations optimize productivity, minimize labor costs, and maintain service quality by making sure the right number of employees are available at the right times.

What are the key skills and qualifications needed to thrive as a workforce management administrator?

To thrive as a Workforce Management Administrator, you need strong analytical skills, attention to detail, and experience with scheduling or resource planning, often supported by a relevant degree or equivalent work experience. Familiarity with workforce management software (such as Kronos, NICE, or Verint), Excel, and reporting tools is typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate with teams and respond to changing operational needs. These skills are vital for optimizing staffing, ensuring compliance, and maintaining efficient business operations.

How does a workforce management administrator typically collaborate with other departments to optimize staffing levels?

A Workforce Management Administrator works closely with department managers, HR, and operations teams to forecast staffing needs and ensure optimal coverage. They analyze historical data and business trends to create schedules that align with workload demands, and regularly communicate with other teams to adjust staffing plans for special projects or unexpected changes. This collaborative approach helps maintain productivity, reduce overtime costs, and improve employee satisfaction by ensuring fair and efficient scheduling.

What is the difference between Workforce Management Administrator vs Workforce Analyst?

AspectWorkforce Management AdministratorWorkforce Analyst
Required CredentialsTypically requires a degree in business, HR, or related field; certifications like Workforce Management Certification are commonOften requires a degree in data analysis, statistics, or related field; certifications in data tools may be preferred
Work EnvironmentWorks in office settings, using workforce management software to schedule and monitor staffWorks in office or remote, analyzing data to forecast staffing needs and improve processes
Employer & Industry UsageUsed across industries like retail, healthcare, and call centers for scheduling and staffingCommon in similar industries, focusing on data analysis to optimize workforce efficiency

The Workforce Management Administrator primarily handles scheduling, staffing, and workforce software, ensuring operational efficiency. In contrast, the Workforce Analyst focuses on analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce planning but differ in their core functions and focus areas.

What are popular job titles related to Workforce Management Administrator jobs in Texas?

For Workforce Management Administrator jobs in Texas, the most frequently searched job titles are:

Infographic showing various Workforce Management Administrator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

$103K/yr

Full-time

Posted 4 days ago


U.S. Department Of Defense rating

7.8

Company rating: 7.8 out of 10

Based on 538 frontline employees who took The Breakroom Quiz

27th of 49 rated military and defense


Job description

About the Position: This position is with the US Army Corps of Engineers, Galveston Resource Management Office Human Capital Branch, Galveston, TX.
A Relocation Incentive MAY be offered, depending on funding availability and management discretion. An Incentive must be requested by selected applicant at the time of the tentative job offer and approved prior to hire. An Incentive requires a signed service agreement.Qualifications:

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.
Specialized experience:
One year of specialized experience which includes 3 out of 4 of the following: Providing guidance to senior leadership on workforce management; OR developing short and long range staffing plans; OR managing the full lifecycle of talent acquisition and personnel action processes; OR serving as project lead for Human Resource initiatives.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).Education:Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.Employment Type: OTHER

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