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Workforce Development Coordinator Jobs in Kansas

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

... and development opportunities and contribute to the success of a globally expanding, industry ... Manages Specialist scheduling requirements, coordinating updates, shift changes, and intraday ...

GARDEN CITY COMMUNITY COLLEGE

Welding Faculty

Garden City, KS · On-site

$43K - $55K/yr

... Workforce Development and/or the Vice President for Instructional Services. In addition to a 9 ... Coordinating with local high school welding instructors and high school staff regarding teaching ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

... and development opportunities and contribute to the success of a globally expanding, industry ... Manages Specialist scheduling requirements, coordinating updates, shift changes, and intraday ...

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

... and development opportunities and contribute to the success of a globally expanding, industry ... Manages Specialist scheduling requirements, coordinating updates, shift changes, and intraday ...

ADP, Inc.

Installation Liaison Officer

Fort Riley, KS · On-site

$55 - $75/hr

Experience with transition programs, installation coordination, stakeholder engagement, workforce development, event management, data analysis, or a related function. * Familiarity with military ...

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Workforce Development Coordinator information

See Kansas salary details

$28.5K

$46.7K

$66.9K

How much do workforce development coordinator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for workforce development coordinator in Kansas is $46,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $52,200.00 per year, depending on experience, location, and employer.

What does a workforce development coordinator do?

A Workforce Development Coordinator is responsible for planning, implementing, and managing programs that help individuals gain the skills and training needed for employment. They often work with job seekers, employers, educational institutions, and community organizations to create opportunities for workforce growth. Their duties include assessing community workforce needs, organizing job training sessions, coordinating job placement services, and tracking program outcomes to ensure effectiveness. This role is crucial in bridging the gap between job seekers and employers, helping to foster economic growth and reduce unemployment.

What skills and qualifications are needed to be a workforce development coordinator?

To thrive as a Workforce Development Coordinator, you need expertise in program development, career counseling, and an understanding of labor market trends, typically supported by a bachelor’s degree in human resources, education, or a related field. Familiarity with workforce management software, data analysis tools, and knowledge of federal or state workforce regulations is often required. Strong interpersonal skills, communication, and the ability to build partnerships with employers and community organizations help someone excel in this role. These skills ensure effective program delivery, successful job placement outcomes, and alignment with both organizational and community workforce needs.

How does a workforce development coordinator collaborate with employers and educational institutions to create training programs?

Workforce Development Coordinators regularly partner with employers to identify in-demand skills and workforce gaps, then work with educational institutions to design or adapt training programs that address those needs. This collaboration often involves conducting needs assessments, organizing regular meetings, and facilitating communication between businesses and training providers. Coordinators also monitor program outcomes and adjust strategies based on employer feedback and job placement rates, ensuring that training remains relevant and effective for both job seekers and local industries.

What is the difference between Workforce Development Coordinator vs Career Counselor?

AspectWorkforce Development CoordinatorCareer Counselor
Required CredentialsTypically a bachelor's degree in human services, social work, or related field; certifications varyBachelor's or master's degree in counseling, psychology, or related field; counseling certifications often preferred
Work EnvironmentGovernment agencies, non-profits, workforce centersEducational institutions, private practices, career centers
Employer & Industry UsagePublic workforce development programs, community organizationsSchools, colleges, private career services
Common Search & ComparisonFocuses on program coordination, job placement, and workforce initiativesFocuses on individual career guidance, counseling, and assessment

The main difference is that Workforce Development Coordinators focus on creating and managing programs to help job seekers find employment, while Career Counselors provide personalized career advice and guidance to individuals. Both roles require related credentials and work in similar environments but serve different functions within the employment and career development landscape.

What are the most commonly searched types of Workforce Development jobs in Kansas?

The most popular types of Workforce Development jobs in Kansas are:

What are popular job titles related to Workforce Development Coordinator jobs in Kansas?

For Workforce Development Coordinator jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Workforce Development Coordinator jobs in Kansas look for?

The top searched job categories for Workforce Development Coordinator jobs in Kansas are:

What cities in Kansas are hiring for Workforce Development Coordinator jobs?

Cities in Kansas with the most Workforce Development Coordinator job openings:

Workforce Development Coordinator jobs near you
Infographic showing various Workforce Development Coordinator job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,734 per year, or $22.5 per hour.

Workforce Management Analyst

MCI Careers

Wichita, KS • On-site

Full-time

Re-posted 25 days ago

Key responsibilities

  • Monitors intraday volume, staffing levels, and agent adherence to identify service risks and performance gaps.

  • Executes staffing plans and makes adjustments to ensure service level agreements are maintained.

  • Provides real-time reporting and insights to operational leaders to support performance management.

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

The WFM Analyst plays a key role in sustaining real-time operational efficiency by closely tracking staffing availability, performance indicators, and incoming volume throughout the day, making timely adjustments and coordinating with operations teams as needed to ensure service levels remain stable and consistently achieved.
 

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Monitors intraday volume, real-time staffing levels, and agent adherence throughout the day to proactively identify service risks, performance gaps, or shifts in customer demand.
  • Executes staffing plans with accuracy, making informed adjustments to ensure service level agreements (SLAs) remain stable and consistently achieved.
  • Adjusts schedules for approximately 50 agents in response to volume fluctuations, staffing gaps, or operational changes, ensuring coverage aligns with current business needs.
  • Delivers timely and clear intraday reporting and insights to operational leaders, highlighting trends, variances, and recommended corrective actions to maintain performance targets.
  • Manages Specialist scheduling requirements, coordinating updates, shift changes, and intraday modifications to support operational continuity.
  • Collaborates with Operations, Quality, and Training to communicate intraday risks and recommend tactical adjustments that enhance customer experience and maintain workflow balance.
  • Monitors agent states, occupancy levels, and productivity metrics to optimize resource utilization and identify opportunities for improved efficiency.
  • Assists in reviewing deviations between forecasted and actual volume, helping identify root causes and contributing insights to improve long-term forecasting accuracy.
  • Supports escalation and recovery efforts by providing real-time data, outlining options, and coordinating staffing adjustments to stabilize service during unplanned events.
  • Ensures all schedule decisions and intraday actions are accurately documented and communicated promptly to stakeholders and impacted teams.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 3 years in workforce management, scheduling, or real-time analysis.
  • Strong analytical and data interpretation skills.
  • Experience working with WFM systems and reporting tools.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Advanced Excel or data analysis skills.
  • Strong communication and coordination abilities.

Nice to Have

  • Experience with forecasting or capacity models.
  • Knowledge of reporting dashboards (Power BI, Tableau).
  • Exposure to multi-channel workforce environments.
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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